Business Analyst

• Dec 2021 - Present

Senior Business Analyst

• Sep 2021 - Present

Information Technology Business Analyst

• Sep 2019 - Present

My responsibilities include liaising between IT and Business departments, improving the quality of IT services and analyzing business needs. I am analyzing the design of technical systems and business models, sourcing and implementing new business technology.

Business Continuity Analyst

• Jun 2016 - Aug 2019

Responsible for the development and management of a business process before, during, and after a disaster. While this position is typically keep traditional office hours, extended work hours are required depending on the organization and the position. I am working with a team of employees, and the position is supervisory in nature. I have several years of experience within disaster recovery. I had responsibilities as relating to disaster recovery strategies within the company. My job description include analyzing risk assessment and business impact, documenting business continuity, planning and conducting mock-disaster processes, determining the adequacy of existing disaster plans, updating and implementing changes within disaster procedures and plans, assessing accountability within the organization, maintaining an inventory of disaster recovery strategies, developing standards of communication during crises, and working in coordination with relevant departments in the organization (including human resources, legal, public relations, and technology). I am a person who is analytical and thinks in a critical manner. I am a person who maintains composure in all circumstances.

Retail Process Analyst

• May 2014 - May 2016

Supported the business with new processes in the field of loans. Made analyzes with unsecured loans and I was managing AIK workflow system. Wrote manuals for branch officers training aligned with the business requirements, made BPMS reporting to the Mngment.

Project Assistant

• Jan 2014 - May 2014

Responsibilities included to establish a new sales channel called 'Mobile Banking network'. I was a member of a small but very effective team, we found out new processes for the new sales team. I did mistery shoppings, made some presentations to the Management, wrote a new rule book and ordered proper equipments to the new employees.

Loan Admin and Sales Executive

• May 2010 - Jan 2014

Moderator

• 2009 - 2010

I could have spent few months in Birmingham (UK) to study broadcasting and editing in a radio called Unity FM. It was an internship supported by Leonardo da Vinci internship program. I could have spent few months in Birmingham (UK) to study broadcasting and editing in a radio called Unity FM. It was an internship supported by Leonardo da Vinci internship program.