Viktoria Fedorenko

Technology Manager at A&D Mortgage LLC
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Professional working proficiency
  • Russian Full professional proficiency
  • Ukrainian Native or bilingual proficiency

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5.0

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Eugene Kesselman

I had a pleasure to work with Viktoria on several projects. She is very result driven, has good work ethics and is a quick learner. Viktoria is very resourceful and requires minimum supervision to accomplish fairly challenging assignments. Giving the complexity of our environments she was able to navigate and customize lists and application to meet our needs. Great resources if you are looking for someone with hands-on knowledge of Microsoft CRM.

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Credentials

  • Microsoft Dynamics CRM Applications
    Microsoft
    Sep, 2016
    - Nov, 2024
  • Notary Public
    State of Florida
    Nov, 2020
    - Nov, 2024
  • EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2)
    EF Education First

Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Technology Manager
      • Jan 2017 - Present

      - Provide direction and technical expertise in design, development and systems integration. - Applies significant knowledge of industry trends and developments to improve service to the clients. - Work with other departmental managers to ensure their team's technological developments align with the company's goals. - Provide technical training to teams when required and serve as a technical mentor to team members. - Provide direction and technical expertise in design, development and systems integration. - Applies significant knowledge of industry trends and developments to improve service to the clients. - Work with other departmental managers to ensure their team's technological developments align with the company's goals. - Provide technical training to teams when required and serve as a technical mentor to team members.

    • United States
    • Real Estate
    • 700 & Above Employee
    • CRM Administrator/Data Analyst
      • Feb 2015 - Sep 2016

      Responsible for day to day administration of an enterprise-wide company CRM database. This included all aspects of data management, data import and data quality and deduplication. Responsible for development of Marketing Lists, Marketing Campaigns, and maintenance of the same. Hands on experience in automated marketing campaign and automated survey and event management tools. Provided day to day support for general users, resolved tickets, assisted in CRM configuration and administration. Provided ticket support and brake fix assistance to company users. Excellent references available upon request.

  • World Market
    • Hollywood, FL
    • Store and Inventory Manager
      • Sep 2012 - Feb 2015

      Initially was hired to assist with inventory management and implementation of inventory management system. My duties included system setup, user training, developing a structure for inventory database. Subsequently developed cash management reports, tracked sales, tracked inventory, automated inventory ordering and provided management with decision support tools and report to improve sales margins. Used inventory system reporting to improve product placement and pricing methodology to help management with maximizing sales per square foot. Trained cashier and inventory staff on use of the systems and processes related to sales, cash management, and inventory management.

Education

  • International Humanitarian University, Bachelors of Science
    Bachelor’s Degree, Liberal Arts
    2009 - 2012

Community

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