Viktor Koshka
Network Operations Center Engineer at Harisma Communications Limited- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Kyiv, Kyiv City, Ukraine, UA
Languages
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English Professional working proficiency
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Українська Native or bilingual proficiency
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Experience
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Harisma Communications Limited
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Telecommunications
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1 - 100 Employee
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Network Operations Center Engineer
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Aug 2023 - Present
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Nextiva
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Representative
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Sep 2021 - Aug 2023
My responsibilities: - Assist new customers with the initial setup of their phone system accounts. - Solve customers problems, questions or tasks via phone, email or chat. - Notate tickets thoroughly and properly in the Salesforce CRM. - VoIP system setup and troubleshooting. My responsibilities: - Assist new customers with the initial setup of their phone system accounts. - Solve customers problems, questions or tasks via phone, email or chat. - Notate tickets thoroughly and properly in the Salesforce CRM. - VoIP system setup and troubleshooting.
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Education
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2009 - 2013
Kryvyi Rih Technical University
Bachelor's degree, Computer Software Engineering
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