Experience

Shopify Plus

• Technology, Information and Internet
• 100 - 200 Employee

• Merchant Success Manager

  • Nov 2019 - Present

  Helping high-growth, high-volume merchants to scale and thrive in an evolving e-commerce landscape. Creating strong relationships, providing guidance on business development best practices, industry trends and ways to best utilize Shopify’s solutions. Helping high-growth, high-volume merchants to scale and thrive in an evolving e-commerce landscape. Creating strong relationships, providing guidance on business development best practices, industry trends and ways to best utilize Shopify’s solutions.



Ecom Scale Hub

• Toronto, Canada Area

• E-commerce Consultant

  • Aug 2018 - Present

  As a freelance consultant, supporting clients by undertaking thorough account and listing performance review, and evaluation of best optimization practices and return on investment Focus on sales growth through optimizing most conversion relevant metrics such as search engine optimized listing copy, visuals, email follow-ups and pay per click campaigns As a freelance consultant, supporting clients by undertaking thorough account and listing performance review, and evaluation of best optimization practices and return on investment Focus on sales growth through optimizing most conversion relevant metrics such as search engine optimized listing copy, visuals, email follow-ups and pay per click campaigns



Kyozou Inc

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager

  • Jun 2018 - Nov 2019

  Establishing a trusted & strategic partnership through a deep and thorough understanding of customers’ current and anticipated future needs, obstacles and available resources Strong focus on providing customized growth solutions to mid and large sized business accounts to grow sales, optimize process workflow and uncover cost savings potential Customer relationship management, through detailed and constantly updated customer database CRM software (Hubspot) to ensure the most efficient support at any point of contact Show less



Neon Buddha by Pure & Co

• Canada
• Textile Manufacturing
• 1 - 100 Employee

• Amazon Marketplace Manager

  • Apr 2017 - Jun 2018

  Project manager for Amazon marketplace setup and cross-department coordination for seasonal product lines, launch campaigns and promotions Database consolidation through compiling and organizing product line ups to synchronize launch stages and determine best go to market approach Marketing campaign setup and execution with continuous sales performance monitoring through analytics tools, follow up campaign adjustment for optimized ROI Project manager for Amazon marketplace setup and cross-department coordination for seasonal product lines, launch campaigns and promotions Database consolidation through compiling and organizing product line ups to synchronize launch stages and determine best go to market approach Marketing campaign setup and execution with continuous sales performance monitoring through analytics tools, follow up campaign adjustment for optimized ROI



Milo Enterprises Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Digital Marketing Specialist

  • Aug 2016 - Apr 2017

  Managed a product portfolio of 90 products within the general merchandise category for North America (US, CA) and European markets (GER) in English and in German on the Amazon Marketplace Planned, developed and executed various sales growth campaigns including SEO copy, visual composing, enhanced product experience, email campaigns and pay per click campaigns Crafted weekly performance reports, and facilitated and participated in creative brainstorming sessions to explore innovative ideas for products, market spaces and workflow optimization Show less



Enroot Meals On Demand

• Food and Beverage Services
• 1 - 100 Employee

• Startup Assistant

  • Jun 2015 - Nov 2015

  Coordinated various social media account setups, and promoted business within interest groups Created SWOT-analysis reports on current business idea and various market niche opportunities Analyzed and evaluated demographic data and shopping habits within the greater Vancouver area Coordinated various social media account setups, and promoted business within interest groups Created SWOT-analysis reports on current business idea and various market niche opportunities Analyzed and evaluated demographic data and shopping habits within the greater Vancouver area



Arts University Bournemouth

• United Kingdom
• Higher Education
• 400 - 500 Employee

• Program Assistant and Marketing Coordinator

  • Mar 2012 - Oct 2012

  Promoting and selling university courses in person, over the phone and through various online marketing campaigns on and off campus Ensuring smooth and efficient enrollment process, by verifying student information and maintaining a current file of courses, calendars, programs, students and graduates Communicating and coordinating cross-department wide course outline and updates, overseeing classroom allocation and setup, student academic issues and special requirements Promoting and selling university courses in person, over the phone and through various online marketing campaigns on and off campus Ensuring smooth and efficient enrollment process, by verifying student information and maintaining a current file of courses, calendars, programs, students and graduates Communicating and coordinating cross-department wide course outline and updates, overseeing classroom allocation and setup, student academic issues and special requirements



Cosmoproducts GmbH

• Berlin Area, Germany

• Department Manager, Purchasing and Hardware Development

  • Dec 2010 - Feb 2012

  Developed design concepts based on identified product opportunities via market and competitor research, customer interviews and feedback analytics tools for next-generation postcard terminal Managed a six-person team, spread across Germany, China and Ukraine, through task assignments, milestone monitoring, completion reports and prototype testing Utilizing CRM (Salesforce) software to prospect and manage a database of existing B2B clients, as well as for worldwide parts supplier sourcing purposes Show less