Viktorya Mirzoyan (she/her)
Program Coordinator at The State University of New York Center for Professional Development- Claim this Profile
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English Full professional proficiency
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Russian Native or bilingual proficiency
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Armenian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Agile Project Management
CourseraJun, 2023- Sep, 2024 -
Google Project Management | Specialization
CourseraMay, 2023- Sep, 2024 -
Negotiation skills: Negotiate and resolve conflict, Macquarie University
CourseraMar, 2023- Sep, 2024 -
Storytelling and influencing: Communicate with impact, Macquarie University
CourseraMar, 2023- Sep, 2024 -
Advanced Project Management
SUNY Center for Professional DevelopmentMar, 2023- Sep, 2024 -
Leading transformations: Manage change, Macquarie University
CourseraFeb, 2023- Sep, 2024 -
Fundamentals of Project Planning and Management
University of Virginia Darden School of BusinessMar, 2021- Sep, 2024 -
Design Thinking for Innovation
University of Virginia Darden School of BusinessFeb, 2021- Sep, 2024 -
Certificate of Completion, Accessibility Program Management
Deque Systems, IncDec, 2020- Sep, 2024 -
Introduction to Blackboard
SUNY Center for Professional DevelopmentSep, 2020- Sep, 2024 -
Certificate of Achievement, Leadership Skills for Success
DALE CARNEGIE AND ASSOCIATES, INC.Nov, 2018- Sep, 2024 -
Certificate, Finding My Leadership Voice
SUNY SAIL InstituteMar, 2017- Sep, 2024 -
Certificate, Fundamentals of Project Management
New York State Governor's Office of Employee RelationsDec, 2015- Sep, 2024 -
CIT 2018 Presenter
SUNY Center for Professional Development -
Open SUNY Center for Online Teaching Excellence Summit 2017
Open SUNY -
Open SUNY Summit 2018
Open SUNY -
Open SUNY Summit Workshop 2019
Open SUNY
Experience
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Program Coordinator
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Jul 2015 - Present
• Plan and deliver high-quality professional development programs for faculty and staff across 64 SUNY campuses, including synchronous and asynchronous online learning programs, such as Certificate courses, workshops, webinars, large scale conference and events. • Serve as the initial point of contact for program and event information for current and future participants. • Coordinate program implementation and delivery by managing program registration, website creation, participant communication, LMS enrollment, course creation, access administration, completion, tracking and badging. • Manage key data by maintaining data integrity and accuracy across various tools and systems; analyze data and prepare reports. • Improve key program and event management processes by leveraging the use of various tools and technologies through market research, innovation, and best practices. • Build and sustain strong positive relationships with internal and external stakeholders across 64 SUNY campuses, create and foster and open and inclusive work culture. Show less
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Program Assistant (Intern)
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May 2012 - Dec 2012
• Worked on two projects: Breaking the Cycle of Domestic Violence in Armenia through Women's Economic Empowerment and Advocacy; and Olive Oil without Borders: Building Economic Cooperation among Palestinians and Israelis. • Assisted with the design of the project, drafted the concept note and project proposal. • Drafted the update report for the Global Giving on one of NEF's projects in Armenia (Local Economic Development in Rural Armenia). • Worked on two projects: Breaking the Cycle of Domestic Violence in Armenia through Women's Economic Empowerment and Advocacy; and Olive Oil without Borders: Building Economic Cooperation among Palestinians and Israelis. • Assisted with the design of the project, drafted the concept note and project proposal. • Drafted the update report for the Global Giving on one of NEF's projects in Armenia (Local Economic Development in Rural Armenia).
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Syracuse University
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United States
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Higher Education
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700 & Above Employee
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Graduate Assistant
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Aug 2010 - Dec 2010
• Worked on two projects: “The Sitting Still: The Contemplative Video Project” and “City Meditation Crew: Public Performance Art Group”. • Maintained a photo database. • Updated websites. • Conducted research • Worked on two projects: “The Sitting Still: The Contemplative Video Project” and “City Meditation Crew: Public Performance Art Group”. • Maintained a photo database. • Updated websites. • Conducted research
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Program Coordinator
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May 2004 - Mar 2007
• Assisted the Admissions Coordinator and the Registrar in student recruitment, by making direct contact with students regarding the University admission policies and procedures, program information, enrollment processes, scholarship and financial aid guidelines and processes. • Coordinated the admission process by reviewing and accepting admission documents, checking for accuracy and completeness. • Managed financial aid application process, advised students on financial aid options/eligibility, reviewed financial aid/scholarship applications for eligibility and accuracy, prepared case reports for decision-making. • Managed the course enrollment process for all matriculated students, followed up with students on registration issues, made referrals, and interventions. • Assisted the Registrar with the planning and delivery of various events and activities across the University. Show less
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Program Manager
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May 2004 - Mar 2007
• Presented and advised students on the Scholarship guidelines, processes, and eligibility criteria. • Reviewed scholarship applications for eligibility, completeness, and accuracy. • Prepared reports to present to the scholarship selection committee, supported the scholarship selection and distribution processes. • Worked closely with students and various University departments towards the successful distribution of the scholarship funds; reported data to the Scholarship Committee. • Presented and advised students on the Scholarship guidelines, processes, and eligibility criteria. • Reviewed scholarship applications for eligibility, completeness, and accuracy. • Prepared reports to present to the scholarship selection committee, supported the scholarship selection and distribution processes. • Worked closely with students and various University departments towards the successful distribution of the scholarship funds; reported data to the Scholarship Committee.
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Administrative Assistant
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Feb 2004 - May 2004
• Assisted with the design, planning and delivery of professional development courses. • Assisted with the planning and delivery of various trainings, workshops, seminars, public lectures. • Managed the registration process. • Collaborated with the course instructors to prepare course/training materials. • Assisted with the design, planning and delivery of professional development courses. • Assisted with the planning and delivery of various trainings, workshops, seminars, public lectures. • Managed the registration process. • Collaborated with the course instructors to prepare course/training materials.
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Education
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2010 - 2012
Syracuse University - Maxwell School of Citizenship and Public Affairs
Master’s Degree, International Relations -
2002 - 2004
Yerevan State University
Master’s Degree, International Relations -
1998 - 2002
Yerevan State University
Bachelor’s Degree, International Relations
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