Manager - Marketing & operations

• Apr 2023 - Present

Team handling, Training & Development, Liasoning, Multi City Operations, Vendor Management, Planning, Marketing Strategy, ATL & BTL Activities, After Sales Service, Client Relationship, Account Management Team handling, Training & Development, Liasoning, Multi City Operations, Vendor Management, Planning, Marketing Strategy, ATL & BTL Activities, After Sales Service, Client Relationship, Account Management

Marketing Head

• Dec 2021 - Jan 2023

Develop and implement comprehensive marketing strategies to drive sales and increase brand visibility for a leading construction and contracting company. Oversee all aspects of marketing operations, including online/offline marketing, branding, vendor management, and client relationship management. Led a team of marketing professionals, providing training and development opportunities and ensuring effective team handling for successful project execution. Collaborate with cross-functional teams, including sales, finance, and operations, to align marketing efforts with overall business goals. Manage client onboarding, account management, and after-sales service to ensure customer satisfaction and retention. Oversee graphics designing, SMO & SMM, website designing, and Google Ads to enhance online presence and drive targeted traffic to the website. Show less

Manager Marketing & Operations

• May 2016 - Dec 2021

Led marketing and operations for a prominent mapping and location-based services provider, overseeing various functions, including business operations, branding, client servicing, and ATL & BTL activities. Developed and executed marketing strategies to drive sales and expand the customer base, resulting in a significant increase in revenue. Managed vendor relationships and negotiated favourable terms to optimize costs and improve operational efficiency. Successfully handled multi-city operations, liaised with stakeholders, and coordinated with cross-functional teams to ensure smooth project execution. Built and maintained strong client relationships, providing exceptional customer service and resolving issues to achieve high customer satisfaction levels. Led client onboarding efforts, including product demonstrations and training sessions, to ensure successful implementation and adoption of mapping solutions. Managed website designing, graphics designing, and Google Ads to enhance online presence and drive targeted traffic to the website. Show less

Territory Manager

• Nov 2015 - May 2016