Knowledge Management Consultant

• Nov 2022 - Present

Founder

• Jan 2022 - Present

Marketing Manager

• Dec 2019 - Feb 2021

Brand Ambassador

• Aug 2016 - Dec 2019

• Responsible for managing the product demonstration, direct marketing and sales for multiple companies across Queensland. • Accomplish direct brand management by organising and facilitating product launches and strategising on the advertisements and sales collaterals to make the product known to the public and potentially generate sales. • Engage with customers to conduct sales talks as well as to receive feedback; set a focused goal of achieving high and quality customer contact to achieve sales targets. • Understand the market trend to identify and take advantage of emerging business opportunities. • Carry out the development and implementation of effective marketing strategies for initiatives. Show less

Manager

• Dec 2015 - Feb 2016

• Performed brand recognition, media planning and buying, and diversification responsibilities. • Managed internal and external communications and Public Relations. • Handled and oversaw the advertising activities and digital marketing; accomplished agency management. • Carried out business objectives by forecasting requirements and trends, preparing budgets, and analysing expenditures. • Resolved complaints and concerns of the clients by providing an immediate and effective solution. Key Achievements: • Pioneered the conceptualisation and execution of the campaign for “SAP India” and “20 Years in India”. • Provided significant contribution to the success of “Make in India” and “Better India Forum” campaigns. Show less

Assistant Manager-Events

• Jun 2013 - Jun 2015

• Managed the entire aspect of activities ranging from Scheduling & Planning Events, Brand Promotions, Marketing Ideas, Promotional Planning, Advertising, Pre-Press Activities, Media Connects, and Customer Support & Service. • Built and maintained a substantial and long-term strategic relationship with the supplies and vendors for efficient coordination and preparation of events. • Provided the Manager with logistical and administrative support to ensure that the objectives were met in a timely, efficient, and top-quality manner. • Provided assistance in conceptualising and implementing creative plans to meet the expectations and standards of the clients. • Accomplished ad hoc duties and tasks to ensure a seamless run in the events and operations of the business. Key Achievements: • Initiated the social media engagement and presence on different channels such as Facebook, Twitter, and LinkedIn, to name a few. • Successfully accomplished the management of the website through WordPress by connecting with customers and updating the site daily. Show less

Event Executive

• May 2011 - Feb 2013

• Managed the floor and venue planning, event sales, client servicing, sales of advertising & branding opportunities, event production & management, and event budgeting. • Performed secondary market research to facilitate the decision-making for the next business plans and strategies. • Analysed client feedbacks and suggestions to reassess and enhance the event structure and procedure to become a more successful and effective one. • Ensured that the event will run smoothly and step up to mitigate and resolve problems and issues that may arise. • Managed and supervised the staff, ensuring that they were highly motivated and satisfied to work to achieve efficiency and productivity in all areas of the organisation. Show less