Experience

Ronald McDonald House Charities Western Australia (RMHC WA)

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Ronald McDonald WA House Manger

  • May 2021 - Present



St Catherine's College

• Australia
• Higher Education
• 1 - 100 Employee

• Business Development Manager

  • Jan 2015 - Present

  • Supervise business operations, including development of St Catherine's on Park and management of 50 accounts.• Provide accommodation, catering, and hotel services. Addressed concerns from students and customers.• Generate income from meetings, events, and accommodation to fund the college’s resident fees and scholarship funds.• Actively assist in goal setting, budget creation, sales strategies, expenditure control, and revenue management. Improve financial performance by achieving business goals. Maintained financial records and statistical reports.• Responsible for St Catherine's on Park staff management, such as recruitment, training, monitoring as well as managing schedules for individuals and teams. • Work closely with contractors on renovation and furnishing needs. Coordinated with suppliers to ensure adequate supply is maintained. • Inspect property and services regularly. Ensure licensing laws and OH&S guidelines are met.



Mercure Perth Hotel

• Sales Manager WA

  • Feb 2015 - Jan 2016

  • Managed over 50 national and local accounts and sub accounts. Assisted national account managers.• Supervised development of sustainable revenue streams, budget creation, ang target sales.• Developed marketing strategies to meet business goals. • Liased with travel management companies, account managers, and local SMEs at the hotel for contraction. • Coordinated with key stakeholders and decision makers in carrying out product updates at the local and national level.• Represented Mercure Perth in major travel shows, promoting the hotel to potential national and international clients.



Pier 21 Apartment Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Sales and Marketing Manager

  • Mar 2013 - Feb 2015

  • Promoted to manage the events portfolio in addition to maintaining the existing rooms booking portfolio; improved corporate portfolio by 400%.• Meet and exceed monthly sales budgets and targets on a consistent basis; developed new leads for other business units.• Develop short/long term sales and marketing strategies, including growth roadmaps in line with the company’s business goals.• Establish sales and marketing budgets, including estimation, forecast, and compliance details.• Manage execution of all sales contracts with top corporate clients; build healthy relationships with major customers.• Deliver presentations to key customers and provide product updates to capitalise on potential business opportunities.• Maximise sales from each client across accommodation, banquet & convention, and food & beverage offerings.• Participate in industry exhibitions, tradeshows, and workshops as part of promotional and marketing strategies.• Collaborate with inbound and local tour operators to promote the hotel locally, nationally, and globally.• Respond to corporate rate enquiries, quotes, and tenders in a timely manner.• Travel locally, regionally, interstate, and internationally as required to further corporate goals and targets.



Esplanade Hotel Fremantle - by Rydges

• Australia
• Hospitality
• 1 - 100 Employee

• Corporate Business Development Manager

  • Apr 2011 - Jan 2013

  • Received Employee of the Year 2012 Award amidst staff strength of 200+.• Managed the sales and promotions of hotel rooms for the Esplanade and a sister hotel, encompassing 400 rooms in total.• Focused on driving B2B sales; maintained a record 13 days continuously at 100% occupancy rate.• Interacted with clients regularly to maximise sales across the departments of accommodation, banquet & convention, and food & beverages.• Attended industry exhibitions, tradeshows, and workshops; represented the hotel and drove efforts to widen the brand footprint.• Developed healthy professional relationships within the corporate sector; dealt with enquiries, quotes, and tenders.• Managed all GSD/rate inquiries promptly and accurately; generated new business leads to convert into sales.



Maharaja Restaurant

• United States
• Hospitality
• 1 - 100 Employee

• Restaurant Owner

  • Jun 2002 - Apr 2011

  • Supervised the day-to-day operations of the 70-seater restaurant; developed extensive wine menus to suit the varied palates of clients.• Performed inventory management, including stock checks, costing, and budgets. Utilised MICROS software extensively.• Developed and implemented marketing/promotion strategies through various channels such as the online marketing tools and platforms of Facebook, Twitter, Google Ad Words and Pay-per-clicks.• Conducted financial analysis including P&L forecasts; controlled operational costs including staff wages.



Qantas Business Lounges (Christchruch)

• Operations/ Site Manager

  • Nov 2005 - Dec 2008