Experience

Sureserve Group PLC

• United Kingdom
• Utilities
• 1 - 100 Employee

• Senior Bid Manager (working from home)

  • Jul 2017 - Present

  Working part-time from her home office she continues to write winning bids for her current employer, having previously worked full-time from their London office. Beating fierce competition for recent high value contracts, as a direct result of bids for which she had sole responsibility, the business in 2021/22 has secured:- The Guinness Partnership, servicing, repairs, and installations in domestic and communal properties, £70m over 5 years. USP included measures to tackle the heating crisis / fuel poverty (helping with Net Zero Carbon) plus improved customer digital services offer.- Metropolitan Thames Valley (MTV), Domestic servicing, repairs, and installations, £23.8m over 4 years | Communal servicing, repairs, and installations, £5.5m over 7 years.- Wandle Housing Association, gas maintenance and servicing for domestic and communal heating systems, 15m over 10 years. As incumbent of 10+ years a new Client-side housing team were looking for change and competition was strong, but her bid demonstrated a real commitment to the partnership, the reinvestment of lessons learned and added value by offering an overhaul to the ICT landscape including Mobile App for tracking operatives. She has played a hugely significant role in increasing turnover from £27m in 2017 to £50m in 2022, with the consistent successes experienced the employer now has ambitions to further increase turnover.

• Head of Bids

  • Oct 2014 - Jul 2017

  An intense four years working for Sureserve in London, growing the bid function from just her to a team of nine including Bid Managers, Bid Writers, and Coordinators in addition to managing the Bid Administration Team. Key highlights:- Doubled turnover from £13m to £27m. - Secured £400m worth of new business; 96 new contracts totaling over £160m in the preceding 12 months alone. - PQQ strike rates up from 69% to 94% (fluctuating but always above 80% target).- Tender strike rates up from 39% to 71% (fluctuating but always above 40% target).- Recorded the highest ever tender strike rate by value (95%) following the successful contract award of City West Homes Lift Maintenance contract valued at £27m.- Contract Award: Brighton and Hove City Council domestic and communal gas contract worth £33m over 5 years. USP included measures to improve sustainability. - Secured a place on several key frameworks including South-East Consortium (SEC), Fusion21, and Efficiency East Midlands; scores ranked the business in first place, enabling Clients to award contracts to Sureserve without competition (direct call-off).Responsibilities include:• Management of the bid team• Presenting new bid opportunities to a panel of Directors, informing the decision making process by providing key contract information (including our relative strengths and risks) and capturing decisions made.• Programming the bid team resource against the opportunities that are 'in progress' to ensure sufficient resource to meet the demands of multiple bids.• Interface and management of external bid consultants when in-house resources are at full capacity.• Police company bid processes and add value to bids though reviews with bid managers and bid writers.• Measure the performance of the team in relation to PQQ and Tender strike rates, qualitative feedback and ultimately ensure continuous improvement is achieved.• Share best practice with other divisions at monthly meetings.

• Bid Manager

  • Jul 2013 - Sep 2014



TOAST Bidding Solutions Limited

• United Kingdom
• Construction

• Owner / Bid Management Consultant

  • Oct 2011 - Aug 2013

  Worked flexibly as a consultant providing externalised bid support services and advice to companies who strived for improvements in areas of their bidding activity. Specialised in leading complex bid deliverables and the writing process; acting as bid manager I crafted responses that enabled organisations to ‘stand out from the crowd’. Worked flexibly as a consultant providing externalised bid support services and advice to companies who strived for improvements in areas of their bidding activity. Specialised in leading complex bid deliverables and the writing process; acting as bid manager I crafted responses that enabled organisations to ‘stand out from the crowd’.



BOUYGUES UK

• United Kingdom
• Construction
• 700 & Above Employee

• Bid Submissions Manager

  • 2007 - 2011



Kajima Partnerships Ltd

• PFI Team Manager

  • 2003 - 2007