Administrative Assistant to Managing Director

• Jan 2022 - Present

Executive Assistant to Managing Director

• Apr 2019 - May 2021

Managing professional and personal scheduling for MD, including agendas, calls, travel arrangements, client management, and other professional meetings and appointments. • Coordinating complex scheduling and extensive calendar management, as well as management of content and flow of information to senior executives. • Managing all travel arrangements domestic and international, including itineraries, flights, visas, transportation and Hotels. • Ensure and maintain the confidentiality of all communications and documentation • Taking meeting of minutes and writing them up subsequently • Maintaining the current filing and database system, and looking for ways to improve current systems • Purchasing corporate gift items from vendors for various occasions and for corporate. • Managing communication between upper management and employees, liaising with internal and external executives as and when required. • Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives. • Regularly communicated with all levels of management, including working directly with a broad range of both Internal and External Executives. • Prioritizing and summarizing emails, meeting requests, priority requests, meeting materials. • Manage credit card operations. • Working as a corporate event coordinator perform various functions in making sure that a business meeting and company event comes out successful. • Handling visa requirements and managing all the applications of employees. Provide information on immigration rules and regulations of different countries and collect all related documents from them.

Operations Manager

• May 2018 - Apr 2019

Handle end to end responsibility of Fixed Departure and Domestic Tour operations. Coordinate between Sales team, property and transport Vendors Researching destinations and available services; booking hotels, Bus Tickets , flights, and car rentals Help resolve any problems with travel or accommodations research to find travel deals and evaluate services to find the best quality for the price Verify itineraries, coordinate payments, document issues Handle end to end responsibility of Fixed Departure and Domestic Tour operations. Coordinate between Sales team, property and transport Vendors Researching destinations and available services; booking hotels, Bus Tickets , flights, and car rentals Help resolve any problems with travel or accommodations research to find travel deals and evaluate services to find the best quality for the price Verify itineraries, coordinate payments, document issues

Travel Consultant in Sales and Operation

• Apr 2017 - Apr 2018

Attending to customer queries through emails and phone calls. Designing & Preparing Itineraries & Domestic Holiday packages for customers. Handling Bookings & Documentation Processing Bookings by coordinating with operations Team Responsible for selling Tour Packages. Help customers plan &book packages by conversing with them over the phone &Email. Target oriented and able to convert sales lead (Selling International Group Tour Packages) Attending to customer queries through emails and phone calls. Designing & Preparing Itineraries & Domestic Holiday packages for customers. Handling Bookings & Documentation Processing Bookings by coordinating with operations Team Responsible for selling Tour Packages. Help customers plan &book packages by conversing with them over the phone &Email. Target oriented and able to convert sales lead (Selling International Group Tour Packages)

Marketing Executive MICE

• Jun 2015 - Feb 2017

Conceptualization & implement an innovative Marketing plan for accomplishment of a target for our Various services like Air Tickets, Package Tours, MICE, Assistance for Visa & Passport, Travel Insurance Forex, etc. Driving business growth, revenue generation through corporate sales, corporate tie-up, establish new markets, Identification of new clients shall have effective communication skill, understand the value of customer service, strive for the interest of the organization Conceptualization & implement an innovative Marketing plan for accomplishment of a target for our Various services like Air Tickets, Package Tours, MICE, Assistance for Visa & Passport, Travel Insurance Forex, etc. Driving business growth, revenue generation through corporate sales, corporate tie-up, establish new markets, Identification of new clients shall have effective communication skill, understand the value of customer service, strive for the interest of the organization

Assistant Sales Manager

• Dec 2014 - May 2015

Visiting travel agents across locations for sales. Approaching new & prospective clients. Servicing agencies in a given market, developing & maintaining relation with them on a regular basis. Explaining products to clients. Being updated with competition. Converting leads into sales (B2B). Coordinating between clients and operations. Responsible for collection of payment from agent and follow up.. Making sales reports & plans & sharing with seniors. Preparing plans & sales reports