Information Technology Sales Manager

• Oct 2021 - Present

Information Technology Sales Specialist

• Feb 2017 - Mar 2021

• Identifying and making contact with new prospective clients. • Developing sales strategies. • Provide detailed information about technical specifications of product marketed by the company. • Address concerns of customers by providing clear instructions and solutions. • Outdoor and telemarketing. • Travelling to various client locations. • Meeting sales targets. • Communicate and possibly network with existing customers to promote products and upgrades of software and hardware products- • Demonstrate how the product, be it a software or hardware, works and provide technical advice to customers about installation, usage and networking. • Help develop new business through networking and follow ups. • Write proposals and reports. • Participate in team meetings to discuss progress, plans and other activities. • Cold-calling in order to create interest in products and services, generating new business leads and arrange meetings and attend meeting. • Social media marketing- FB page promoting, Online ads placing, email marketing. • Collecting info before commencement of the project. Since I have technical knowledge, it becomes easier for me to understand the requirement and think from technical point of view. • Testing the updates thoroughly before they are sent to the customers for review. • System assembling and Installing the Windows Software's, Network Printers, Scanners, & standard software's etc. • Maintaining the Printers, Desktop, Laptop, Scanner etc. for the user will not suffering any • Trouble shooting hardware and network issues. • LAN,WAN configuration • Email & Outlook configuration. Show less

IT Sales and Support Engineer

• Jan 2015 - Dec 2016

• Installed , upgraded and verified hardware and software applications. • Provide expert support for multi-site computers and peripheral equipment. • Diagnosed and resolved user laptop PC and hand held device software and hardware issues. • Train staffs for software use. • Migrating employee data from multiple devices. • Website hosting and back end support. • Maintaining and managing Active directory such as creating bulk users. • Online Team viewer support for clients. • Interact with staff on desktop problem for resolution. • Install, upgrade, support and troubleshoot Windows & Mac OS, authorized desktop applications and h/w. • Identifying and making contact with new prospective clients. • Arranging meeting with clients. • Meeting clients at their offices, identifying the requirements and proposing the solutions. • Cold-calling in order to create interest in products and services, generating new business leads and arrange meetings and attend meeting. • Meeting Sales targets • Highlighting the benefits of the company software products and services. • Answering any IT technical questions that clients may have. • Developing sustainable relationship with decision makers. • Coming up with new strategies to increase the sales. • Following the sales process from start through to close. • Writing proposal for prospective clients. • Chasing up leads with follow up calls. • Understanding customers diverse, specific business needs and applying product knowledge to meet those needs. • Maintaining the printers , scanners , Laptops , Desktops etc.. • Email and Outlook configuration. Show less

System Engineer

• Dec 2010 - Feb 2014

Responsible for design, implementation and support for Client Servers. Windows server configuration. Installation of Windows Servers in IBM / Dell/ HP / HCL Servers. Installing the windows software, network printers, scanners and standard software’s etc.. Administration and implementation of domain and additional domain controllers. Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction Maintaining the Printers, Desktop, Laptop, Scanner etc. for the user will not suffering any Problem with that Hardware’s. Working within a TCP/IP network environment, including DHCP, DNS and Ethernet. Configuration and troubleshooting of DNS and DHCP server. Installation, Configuration and troubleshooting of domain controller. Installed software, patching, upgrading and maintenance of operating system. Technical troubleshooting, support of server hardware, operating systems. Installation of Antivirus, Updates and patches. Operating System Window XP,07, Vista, Linux, MS DOS. PC assembling, Formatting, Partition, drivers Installation, windows98,07, 2000 professional, XP professional. Email and Outlook Configuration Show less