Vikas Dev Madan

Lead Sales Manager at NCS Group
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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5.0

/5.0
/ Based on 2 ratings
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Guy Barkan

My recommendation of Vikas is made with great pleasure. Vikas is a highly experienced telecommunications professional. He has vast knowledge in the BSS/OSS domain. A key strength of his role is his ability to listen to customers, develop a solution that meets their needs (and the needs of his company), and provide creative solutions. Vikas' enthusiasm, energy, "can-do" attitude, and "easy-to-work-with" attitude enable him to move mountains within an organization for the benefit of his clients. Whenever he enters an organization, Vikas will be an asset.

Piyush Mishra

Vikas has abundance of energy & enthusiasm and has a very steep learning curve for any new technical domain or topic. I was quite impressed with the ease & pace at which he picked up a new domain and technology after he joined the eServ. He is a self-motivated, self-driven and a highly productive individual who would be an asset to any team.I wish him all the very best for his future.

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Experience

    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Lead Sales Manager
      • Oct 2022 - Present

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Sales Manager
      • May 2021 - Dec 2022

    • India
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Chief Manager
      • Feb 2018 - Mar 2021

      Mobile Financial Services and Digital Commerce Expert with experience from across the Globe. Sales & Marketing, Account management, Business Development, Pricing , Contracts, Managed Services , Project Management, Teamwork, Team Building, Telecommunication , Pre-sales, Solution Architect Mobile Financial Services and Digital Commerce Expert with experience from across the Globe. Sales & Marketing, Account management, Business Development, Pricing , Contracts, Managed Services , Project Management, Teamwork, Team Building, Telecommunication , Pre-sales, Solution Architect

    • France
    • Telecommunications
    • 100 - 200 Employee
    • Technical & Sales Manager
      • Sep 2007 - Dec 2017

      Pre sales Solutions specialist and support for APAC Region market for Prepaid (Intelligent Network), IN Services, Recharge and Payment solution like Domestic and International Money Remittance. Responsibilities include: * Technical requirement analysis and RFP/RFI Compliances. * Responsible for all ongoing RFP/Oppurunities/New Requirements with existing and New Operators for Prepaid, Convergent Billing, VAS Solutions like Loyality, Gaming etc, Topup solutions for GSM, CDMA, Fixed… Show more Pre sales Solutions specialist and support for APAC Region market for Prepaid (Intelligent Network), IN Services, Recharge and Payment solution like Domestic and International Money Remittance. Responsibilities include: * Technical requirement analysis and RFP/RFI Compliances. * Responsible for all ongoing RFP/Oppurunities/New Requirements with existing and New Operators for Prepaid, Convergent Billing, VAS Solutions like Loyality, Gaming etc, Topup solutions for GSM, CDMA, Fixed Line etc and e-Money Solutions for Domestic and international Remittance. * Technical Point of contact with System Integration(SI)/Billing Vendors for various RFPs. *Responsible for relationship handling for solution design and proposal presentation, Hardware & Platform Sizings. * Customer interaction, Product Presentation and Workshop as per custoemr requirement. *Planning and designing the cost effective solution based on customer requirement along with financial impact and coordination with various groups within and outside eSG. * Work closely with Product Manager for roadmap, evolution plannin along with new feature list as per Customer requirement. * Manage dependencies and contraints during the pre sales & post sales stage to ensure smooth tranistions. * Assist in implementation, configuration and testing processes and method in live enviorment. Show less Pre sales Solutions specialist and support for APAC Region market for Prepaid (Intelligent Network), IN Services, Recharge and Payment solution like Domestic and International Money Remittance. Responsibilities include: * Technical requirement analysis and RFP/RFI Compliances. * Responsible for all ongoing RFP/Oppurunities/New Requirements with existing and New Operators for Prepaid, Convergent Billing, VAS Solutions like Loyality, Gaming etc, Topup solutions for GSM, CDMA, Fixed… Show more Pre sales Solutions specialist and support for APAC Region market for Prepaid (Intelligent Network), IN Services, Recharge and Payment solution like Domestic and International Money Remittance. Responsibilities include: * Technical requirement analysis and RFP/RFI Compliances. * Responsible for all ongoing RFP/Oppurunities/New Requirements with existing and New Operators for Prepaid, Convergent Billing, VAS Solutions like Loyality, Gaming etc, Topup solutions for GSM, CDMA, Fixed Line etc and e-Money Solutions for Domestic and international Remittance. * Technical Point of contact with System Integration(SI)/Billing Vendors for various RFPs. *Responsible for relationship handling for solution design and proposal presentation, Hardware & Platform Sizings. * Customer interaction, Product Presentation and Workshop as per custoemr requirement. *Planning and designing the cost effective solution based on customer requirement along with financial impact and coordination with various groups within and outside eSG. * Work closely with Product Manager for roadmap, evolution plannin along with new feature list as per Customer requirement. * Manage dependencies and contraints during the pre sales & post sales stage to ensure smooth tranistions. * Assist in implementation, configuration and testing processes and method in live enviorment. Show less

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Team Lead-Intelligent Network (IN)
      • Jul 2007 - Sep 2007

      Responsiblities Include: * Manage all IN services for Vodafone-UP(E) Network including maintenance, montioring and backup * Perform day to day Platfrom Configuration, Alarm Management and Data Management of IN System. * Implementation of advanced Value Added Services features like FnF (Family n friends), Home Zone Indication (HZI), SMS Discount and Loyality Program. * Integrated, Tested and Customized Third Party Applications E-Top Up, Number Management System (NMS), Voucher… Show more Responsiblities Include: * Manage all IN services for Vodafone-UP(E) Network including maintenance, montioring and backup * Perform day to day Platfrom Configuration, Alarm Management and Data Management of IN System. * Implementation of advanced Value Added Services features like FnF (Family n friends), Home Zone Indication (HZI), SMS Discount and Loyality Program. * Integrated, Tested and Customized Third Party Applications E-Top Up, Number Management System (NMS), Voucher Administration (VAD), EMG,BSCS running on IN. * Constant Dimensioning and customization of IN System with respect to subscriber growth. Show less Responsiblities Include: * Manage all IN services for Vodafone-UP(E) Network including maintenance, montioring and backup * Perform day to day Platfrom Configuration, Alarm Management and Data Management of IN System. * Implementation of advanced Value Added Services features like FnF (Family n friends), Home Zone Indication (HZI), SMS Discount and Loyality Program. * Integrated, Tested and Customized Third Party Applications E-Top Up, Number Management System (NMS), Voucher… Show more Responsiblities Include: * Manage all IN services for Vodafone-UP(E) Network including maintenance, montioring and backup * Perform day to day Platfrom Configuration, Alarm Management and Data Management of IN System. * Implementation of advanced Value Added Services features like FnF (Family n friends), Home Zone Indication (HZI), SMS Discount and Loyality Program. * Integrated, Tested and Customized Third Party Applications E-Top Up, Number Management System (NMS), Voucher Administration (VAD), EMG,BSCS running on IN. * Constant Dimensioning and customization of IN System with respect to subscriber growth. Show less

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • NOC Engineer & Solution Integrator
      • Dec 2003 - Jul 2007

      Responsibilities Include: * Maintenance / Monitoring /Backup of IN System (SDP, IVR, PPAS), IN System Surveillance & first level fault management. * Ensuring the required uptime and service levels for IN node by effective O&M for the nodes and performing Health Checkup for Various IN Nodes. * Implementation of Ericsson Charging System(CS3.0 and PPS3.6.2). * Integration, testing and validation of the Various IN Node (CS3.0, PPS3.6.2) especially AIR, AXE-SCP, TSP based… Show more Responsibilities Include: * Maintenance / Monitoring /Backup of IN System (SDP, IVR, PPAS), IN System Surveillance & first level fault management. * Ensuring the required uptime and service levels for IN node by effective O&M for the nodes and performing Health Checkup for Various IN Nodes. * Implementation of Ericsson Charging System(CS3.0 and PPS3.6.2). * Integration, testing and validation of the Various IN Node (CS3.0, PPS3.6.2) especially AIR, AXE-SCP, TSP based CCN and PSL. * Responsible for Generating Test Scenarios, writing Acceptance test cases for each Scenario and performing UAT with Customer. * Responsible for upgrage and uploading of the services in the Production (LIVE) Servers, providing the full and dedicated Operation Support in production enviornment. * Interaction with Customer to understand their technical and buisness requirement and accordingly look out for the ways of enriching the charging solution to make it powerful assets for the customer to meet his business requirement. Show less Responsibilities Include: * Maintenance / Monitoring /Backup of IN System (SDP, IVR, PPAS), IN System Surveillance & first level fault management. * Ensuring the required uptime and service levels for IN node by effective O&M for the nodes and performing Health Checkup for Various IN Nodes. * Implementation of Ericsson Charging System(CS3.0 and PPS3.6.2). * Integration, testing and validation of the Various IN Node (CS3.0, PPS3.6.2) especially AIR, AXE-SCP, TSP based… Show more Responsibilities Include: * Maintenance / Monitoring /Backup of IN System (SDP, IVR, PPAS), IN System Surveillance & first level fault management. * Ensuring the required uptime and service levels for IN node by effective O&M for the nodes and performing Health Checkup for Various IN Nodes. * Implementation of Ericsson Charging System(CS3.0 and PPS3.6.2). * Integration, testing and validation of the Various IN Node (CS3.0, PPS3.6.2) especially AIR, AXE-SCP, TSP based CCN and PSL. * Responsible for Generating Test Scenarios, writing Acceptance test cases for each Scenario and performing UAT with Customer. * Responsible for upgrage and uploading of the services in the Production (LIVE) Servers, providing the full and dedicated Operation Support in production enviornment. * Interaction with Customer to understand their technical and buisness requirement and accordingly look out for the ways of enriching the charging solution to make it powerful assets for the customer to meet his business requirement. Show less

    • Sales & Service Engineer
      • Oct 2001 - Nov 2003

      Responsiblities Include: * Responsible for business development for P.A. System and CCTV. * Identified new sales opportunities for P. A. System and Converted new opportunities into assured business. * Actively involved in Designing, implementing and testing of PA System and CCTV in big projects like P.A System for Parliement and IRCON etc. Responsiblities Include: * Responsible for business development for P.A. System and CCTV. * Identified new sales opportunities for P. A. System and Converted new opportunities into assured business. * Actively involved in Designing, implementing and testing of PA System and CCTV in big projects like P.A System for Parliement and IRCON etc.

Education

  • Maharshi Dayanand University
    1997 - 2001
  • Modern vidhya niketan senior secondary school
    Non-Medical, Physics
    1994 - 1996
  • Divine Public School, Faridabad
    10th, Physics
    1992 - 1994

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