Vikas Chonkria
Senior Client Service Representative at California Bank of Commerce- Claim this Profile
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Punjabi Limited working proficiency
Topline Score
Bio
Credentials
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CPR, First Aid, AED, Oxygen, Lifeguard
YMCA of the USA (National Resource Office)Aug, 2016- Nov, 2024
Experience
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California Bank of Commerce
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United States
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Banking
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1 - 100 Employee
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Senior Client Service Representative
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Jul 2020 - Present
• Create and maintain positive relationships with new and existing clients and completing transactions in an efficient and timely manner; • Fulfill teller duties including monitoring lobby traffic, balance the teller drawer, signing cashier’s checks • Processing new business/commercial accounts • Open/Managing Escrow and CDAR accounts • Perform account maintenance, callbacks, and assist in the performance of monthly and quarterly certifications for the branch • Process incoming and outgoing cash shipments • Keep abreast of all products and services offered by the Bank and ensure that all needed resources are available for the Branch • Train and develop new CSR’s Show less
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YMCA of San Francisco
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United States
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Non-profit Organizations
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400 - 500 Employee
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Lifeguard
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Sep 2016 - Jul 2020
Protect and refine the waterpark and its guests from any environmental, personal, and medical dangers Communicate with guests and their families to ensure that everyone is safe and compliant with all rules and regulations of the facility Patrol waters and react to all incidents in a professional manner and as trained Report all incidents to supervisor Effectively communicate with senior citizens, parents, and children Protect and refine the waterpark and its guests from any environmental, personal, and medical dangers Communicate with guests and their families to ensure that everyone is safe and compliant with all rules and regulations of the facility Patrol waters and react to all incidents in a professional manner and as trained Report all incidents to supervisor Effectively communicate with senior citizens, parents, and children
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DICK'S Sporting Goods
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Jul 2017 - Aug 2018
Cash handling, use of computer programs, processing customer returns and online orders One-on-one customer service Answer customer questions on merchandise in the store Respond to any customer service issues and try to resolve any problem with my knowledge and skills before reporting to manager Distribute merchandise throughout store departments Putting up signage in accordance to most recent store promotions and regulations Answer store calls or direct calls to respective departments Pitch store credit cards/scorecards to customers Show less
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Education
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2015 - 2020
San Francisco State University
Bachelor of Business Administration - BBA, International Business -
2015 - 2017
University of San Francisco
Army ROTC, Military Science and Operations -
2011 - 2015
Mt. Diablo High School
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