Vikansha Narayanen

Reinsurance Broker at Africa Reinsurance Consultants Limited (ARC)
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Contact Information
us****@****om
(386) 825-5501
Location
Quatre Bornes, Plaines Wilhems District, Mauritius, MU

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Experience

    • Mauritius
    • Insurance
    • 1 - 100 Employee
    • Reinsurance Broker
      • Jan 2021 - Present
    • Senior Claims / Underwriting Officer
      • Jan 2017 - Jan 2021

      - Senior Underwriter/ Claims handler – Healthcare insurance - Underwrite individual and group policies - Manage corporate portfolios - Release renewal letters - Assessment of past claim history to determine if exclusion, capping or loading will be applicable - Endorsement on existing policies - Build monthly statistics - Assess and Process claim from receipt to resolution - Provide authorization for Inpatient and Outpatient cases - Comply with the statutory and regulatory framework - Deliver Training Show less

    • Netherlands
    • Insurance
    • 1 - 100 Employee
    • Claim Handler
      • Jan 2013 - Dec 2016

    • Customer Service Representative
      • Aug 2009 - Dec 2012

      - Customer Service Representative – Corporate desk- Handling queries and complaints- Portfolio Management- Counter CSR at Retail Units- Cash Handling- Maintain and Control Stock- Cross selling of products- Build weekly statistics- Income Recovery Assistant- CSR Claim Handler at Apollo Bramwell Hospital

    • Mauritius
    • Consumer Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2008 - Jul 2009

Education

  • Chartered Institute of Insurance
    Dip CII (ongoing)
    2016 - 2021
  • Africa Re
    Young Insurance Professional Program
    2020 - 2020
  • Financial Services Institute Mauritius
    Certificate, Achieving Underwriting Excellence: Best Practice & Discipline
    2020 - 2020
  • Knowledge of the Art
    Certificate, Financial Services and Investment Planning
    2011 - 2011

Community

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