Vikansha Narayanen
Reinsurance Broker at Africa Reinsurance Consultants Limited (ARC)- Claim this Profile
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Bio
Experience
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Africa Reinsurance Consultants Limited (ARC)
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Mauritius
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Insurance
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1 - 100 Employee
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Reinsurance Broker
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Jan 2021 - Present
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Senior Claims / Underwriting Officer
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Jan 2017 - Jan 2021
- Senior Underwriter/ Claims handler – Healthcare insurance - Underwrite individual and group policies - Manage corporate portfolios - Release renewal letters - Assessment of past claim history to determine if exclusion, capping or loading will be applicable - Endorsement on existing policies - Build monthly statistics - Assess and Process claim from receipt to resolution - Provide authorization for Inpatient and Outpatient cases - Comply with the statutory and regulatory framework - Deliver Training Show less
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British American Insurance
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Netherlands
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Insurance
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1 - 100 Employee
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Claim Handler
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Jan 2013 - Dec 2016
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Customer Service Representative
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Aug 2009 - Dec 2012
- Customer Service Representative – Corporate desk- Handling queries and complaints- Portfolio Management- Counter CSR at Retail Units- Cash Handling- Maintain and Control Stock- Cross selling of products- Build weekly statistics- Income Recovery Assistant- CSR Claim Handler at Apollo Bramwell Hospital
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Apollo blake
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Mauritius
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Consumer Services
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1 - 100 Employee
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Customer Service Representative
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Oct 2008 - Jul 2009
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Education
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Chartered Institute of Insurance
Dip CII (ongoing) -
Africa Re
Young Insurance Professional Program -
Financial Services Institute Mauritius
Certificate, Achieving Underwriting Excellence: Best Practice & Discipline -
Knowledge of the Art
Certificate, Financial Services and Investment Planning