Vika Melati

Admin CS Digital Marketing at Wijaya Platinum Clinic
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta Metropolitan Area, ID

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Bio

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Experience

    • Indonesia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Admin CS Digital Marketing
      • Feb 2020 - Present

      • Responsible for making sales on the Shopee and Tokopedia platforms • Responsible for making sales reports related to products that go in and out • Responsible for serving patients through live chat on the Shopee and Tokopedia platforms • Responsible for making Purchase Orders related to items that are about to run out and checking incoming goods • Responsible for increasing sales in the existing marketplace • Responsible for handling patient complaints via chat and telephone via WhatsApp, Consultation via the Website. • Responsible for social media accounts to promote on Instagram feeds and stories • Responsible for creating Instagram content related to current promotions • Responsible for managing google business for each WPC branch Show less

  • PT. Helura Anugerah Abadi
    • Jakarta Raya, Indonesia
    • Store Cashier Waxhaus
      • Apr 2019 - Jun 2019

      • Responsible for recording sales and payment transactions regarding the treatment used • Responsible for printing treatment receipt and giving it to the customer. • Provide information about price discounts and product promos. • Responsible for inputting customer data who will carry out treatment and payment methods to be used • Responsible for recording sales and payment transactions regarding the treatment used • Responsible for printing treatment receipt and giving it to the customer. • Provide information about price discounts and product promos. • Responsible for inputting customer data who will carry out treatment and payment methods to be used

  • Tcash Telkomsel
    • Jakarta Raya, Indonesia
    • Customer Service
      • Apr 2018 - Oct 2018

      • Responsible for providing product and service information, order and account confirmation and recording all complaints made by customers. • Responsible for protecting all transaction records and questions, complaints or comments from consumers. • Help provide solutions to all complaints asked by customers. • Help provide information on the follow-up results of complaints made by customers. And ensure that all existing problems will be resolved quickly and smoothly. • Responsible for completing all kinds of contractual forms and preparing all kinds of orderrelated matters. Show less

    • Real Estate
    • 200 - 300 Employee
    • Marketing Executive
      • Oct 2017 - Dec 2017

      • Responsible for selling apartment units to customers • Responsible for carrying out promotions related to the property sales program to customers • Providing company product presentations to customers • Canvassing, flyering, posting advertisements on the internet and participating in property exhibitions • Helping customers related to administrative completeness required related to unit purchases • Responsible for selling apartment units to customers • Responsible for carrying out promotions related to the property sales program to customers • Providing company product presentations to customers • Canvassing, flyering, posting advertisements on the internet and participating in property exhibitions • Helping customers related to administrative completeness required related to unit purchases

    • Singapore
    • Banking
    • 700 & Above Employee
    • Telemarketing Cash Loan
      • Jun 2014 - Oct 2016

      • Meet with applicants to get information for loan applications and to answer questions about the process. • Perform an analysis of applicants' status, credit and financial property evaluations to determine loan eligibility. • Responsible for explaining to customers the different types of loans and credit options available, as well as the terms of these services. • Obtain and compile copies of loan applicants' credit histories, company financial reports and other financial information. Show less

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Direct Sales Marketing Credit Card
      • Oct 2013 - May 2014

      • Responsible for offering credit card products to prospective customers • Ensuring the level of service required for new customers and consulting customers regarding credit card products. • Responsible for collecting data on prospective customers and maintaining the confidentiality of customer data. • Conduct follow-up to prospective customers who will open credit card products • Responsible for offering credit card products to prospective customers • Ensuring the level of service required for new customers and consulting customers regarding credit card products. • Responsible for collecting data on prospective customers and maintaining the confidentiality of customer data. • Conduct follow-up to prospective customers who will open credit card products

Education

  • Fakultas Ilmu Komunikasi, Universitas Budi Luhur
    Gelar Sarjana, Jurnalisme Broadcast
    2013 - 2018

Community

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