Vijay Kumar Biradar

Patient Care Experience Manager at Athlete's Care Sports Medicine Centres
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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5.0

/5.0
/ Based on 2 ratings
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Jayanth panidapu

Vijay is a hardworking and dedicated professional. He’s a team player who goes beyond his responsibilities to get the task accomplished with utmost quality and also never hesitates to help team members. He’s a quick learner I observed it when we were working on several complex tasks together. He is determined to always better himself and learn new things and always looks to add value to his team and organisation.

Amrutha lakshmi Kandadai

Vijay is one of the most delightful people I had the pleasure of working with in my career. Not only did he have a unique ability to keep our team organized, but his constant communication helped lift our team work

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Credentials

  • Rock Your LinkedIn Profile
    LinkedIn
    Oct, 2022
    - Nov, 2024

Experience

    • Canada
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Patient Care Experience Manager
      • Jul 2023 - Present

    • Canada
    • Retail
    • 700 & Above Employee
    • Associate
      • Oct 2021 - Jun 2022

      -Operated Material Handling Equipment (MHE) while achieving a 99.5% picking accuracy rate, resulting in an increase of 15% in order filling productivity. - Utilized vocollect headset and order filling system to pick and transport over 5000 units per shift while ensuring a safe work environment for all associates. -Operated Material Handling Equipment (MHE) while achieving a 99.5% picking accuracy rate, resulting in an increase of 15% in order filling productivity. - Utilized vocollect headset and order filling system to pick and transport over 5000 units per shift while ensuring a safe work environment for all associates.

    • Business Consulting and Services
    • 700 & Above Employee
    • Audit Analyst
      • Jan 2020 - Aug 2021

      -Implemented a monthly communication strategy and audit workflow, resulting in 20% higher stakeholder satisfaction based on surveys and client feedback. - Prepared 60+ Financial work papers, Sample Testing reports, & Control maps which boosted client satisfaction. - Mentored and trained 9 new associates to productivity in less than 4 weeks. - Promoted from Audit Analyst 1 to 2 within 6 months of joining. -Implemented a monthly communication strategy and audit workflow, resulting in 20% higher stakeholder satisfaction based on surveys and client feedback. - Prepared 60+ Financial work papers, Sample Testing reports, & Control maps which boosted client satisfaction. - Mentored and trained 9 new associates to productivity in less than 4 weeks. - Promoted from Audit Analyst 1 to 2 within 6 months of joining.

    • United States
    • Software Development
    • 700 & Above Employee
    • Customer Service Representative
      • Jul 2018 - Jan 2020

      -Responded to over 70 customer inquiries daily via phone, email, and chat, assisting with order placements, returns, account-related issues resulting in a 95% satisfaction rate. - Resolved customer complaints within an average of 4 minutes by actively listening and providing accurate information resulting in a decrease in escalated complaints to upper management by 40%. - Updated 2000+ customer accounts weekly with accurate information, streamlining future customer interactions and reducing errors by 25%. Show less

Education

  • Humber College
    Ontario Graduate Certificate- Global Business Management, Human Resources Management and Services
    2021 - 2023
  • IIMC Degree College
    Bachelor of Commerce - BCom, Accounting and Business/Management
    2015 - 2018

Community

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