Experience

edumerge

• India
• Education Administration Programs
• 1 - 100 Employee

• • Sep 2022 - Present

  Results-driven sales director with over 12 years of experience in selling ERP solutions. Proven ability to develop and execute successful sales strategies, build and manage high-performance sales teams, and consistently exceed sales targets. Exceptional communication and interpersonal skills, with a talent for cultivating strong customer relationships and closing complex deals.Led a team of sales representatives to achieve annual sales targets in ERP solutions.Cultivated and maintained strong relationships with key clients, resulting in a 30% increase in repeat business.Collaborated with the marketing team to create effective sales collateral and campaigns that generated qualified leads.Conducted market research and analyzed trends to identify new sales opportunities and potential threats.Collaborated with the technical team to ensure that client needs were met and solutions were implemented successfully.Participated in industry conferences and events to network and identify new sales opportunities.Proven track record of exceeding sales targets and building high-performance sales teams.Strong interpersonal and communication skills, with the ability to build and maintain relationships with key clients.In-depth knowledge of ERP solutions and their applications in various industries.Excellent negotiation, presentation, and closing skills.Analytical and strategic thinker, with the ability to identify market trends and develop effective sales strategies. Show less

• • Mar 2022 - Present

  edumerge Solution is providing our Partner Institutions a unified platform to bring all their stakeholders together • Conduct market research to identify selling possibilities and evaluate customer needs• Actively seek out new sales opportunities through cold calling, networking and social media• Set up meetings with potential clients and listen to their wishes and concerns• Prepare and deliver appropriate presentations on products and services• Create frequent reviews and reports with sales and financial data• Negotiate/close deals and handle complaints or objections• Collaborate with team members to achieve better results• Gather feedback from customers or prospects and share with internal teams Show less



d'Katia Software Technologies Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager - Sales & Customer Experience

  • Oct 2021 - Jun 2022

  d’Katia is a comprehensive IT Solution provider offering an array of integrated services combining top-of-the-range technology in Software Services & IT infrastructure with deep sector expertise, commitment & responsibility. Achieve growth and hit sales targets by lead generation, effective follow ups and successfully closing the deals Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence in the market Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Conduct client meetings, demos and trainings as required Identify emerging markets and market shifts while being fully aware of new products and competition status Demonstrating and clearly differentiating the product from the competition focusing on our clear and compelling value proposition Establish and nurture rapport with clients that is conducive to a long-term business relationship by clearly identifying pain points if any. Forecasting and delivering against substantial revenue targets and achieve the assigned sales volume Identifying new business opportunities and follow-up the defined business opportunities Documenting plans, activities and opportunities accurately in the CRM system Building relationships with customers and key stakeholders within the business Aligning customer experience strategies with marketing initiatives as well as informing customers about new product features and functionalities. Identifying customer needs and taking proactive steps to maintain positive experiences. Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications. Analyzing customer feedback on product ranges and new releases, as well as preparing reports Show less



ScholasticIndia

• India
• Book and Periodical Publishing
• 100 - 200 Employee

• • Jul 2013 - Jun 2022

  Responsible for managing sales and operations with sales team, field executives and Admin staff.Monitor customer’s progress at regular intervals. Meet educators to promote Scholastic and its various School based programs to build connect and establish relationship with schools. Promote sales through various channels like Book fairs, Book Clubs, Digital products, special Library offers, curriculum books and other school-based programs. Understanding School’s requirements, suggest & implement ways to cater to them. Overseeing end to end execution of School based programs. Show less

• • Jan 2014 - Oct 2021

  Responsible for managing sales and operations with sales team, field executives and Admin staff Sales and sales operation Management • Monitor customer’s progress at regular intervals • Meet educators to promote Scholastic and its various School based programs to build connect and establish relationship with schools • Promote sales through various channels like Book fairs, Book Clubs, Digital products, special Library offers, curriculum books and other school-based programs • Understanding School’s requirements, suggest & implement ways to cater to them • Overseeing end to end execution of School based programs• Successfully grown business in toughest market in India and established Bangalore branch as no.1 contributor in company • Highest Gross Margin and started new sales channel for organization • Successfully managed inter department teams • Successfully met the Business targets for 5 consecutive years of annual targets Show less



KIDZEE PRESCHOOL - India

• Coordinator & Associate Teacher

  • Jan 2011 - Jan 2012

  Coordinator & Associate Teacher Coordinator & Associate Teacher



LIC Housing Finance Limited

• India
• Financial Services
• 700 & Above Employee

• RO Assistant

  • Feb 2009 - Feb 2011

  Steno For Regional Manager Steno For Regional Manager