Experience

Henkel Adhesives Technologies India Pvt. Ltd

• Chemical Manufacturing
• 500 - 600 Employee

• Sales Administrator

  • May 2021 - Present



Southern Electronics (B) Pvt. Ltd.

• India
• Aviation & Aerospace
• 1 - 100 Employee

• Executive -Customer Service & Sales

  • Dec 2019 - Feb 2021

  Internal Sales of the product segments of Ozonators, Fire Suppression Systems and Avionics. Handling government customers' enquiries and supplies. A techno commercial activity of sales with the incoming calls, enquiries and various other portals. Coordinating with the design, technical, quality and manufacturing departments to ensure meeting customer's requirements/ also timely despatch of the orders. Internal Sales of the product segments of Ozonators, Fire Suppression Systems and Avionics. Handling government customers' enquiries and supplies. A techno commercial activity of sales with the incoming calls, enquiries and various other portals. Coordinating with the design, technical, quality and manufacturing departments to ensure meeting customer's requirements/ also timely despatch of the orders.



HAWE Hydraulics Pvt Ltd.:

• Bengaluru Area, India

• Sales Administrator

  • May 2014 - Dec 2014

  As Executive – Customer Service reporting to the Sales Director. My main responsibility is in handling “After Market” business segment fetching a business of 30-35 lakhs per month. Solely responsible from handling enquiries to price negotiation to sourcing the parts from Germany till the supply stage. ● Handling the business segment – “After Market” – for entire India. Solely responsible for handling customers from enquiry stage till the supply stage. ● Co-ordinating with Germany for sourcing of products for all orders received by HAWE. ● One window contact for all sales related queries/ communication. Show less



Henkel Adhesives Technologies India Pvt. Ltd.

• Bengaluru Area, India

• Sales Coordinator

  • Sep 2006 - Sep 2013

  As Sales Coordinator reporting to the Regional Sales Manager, act as a focal point of contact between Sales Engineers and customers, distributors related to customer queries, payments, collections, import & procurement of products in liaison with the factory at Pune and with the principals. Coordinate with around 15 engineers in the South to consolidate requirements for order placement. • Responded to customer enquiries, in the absence of Sales Engineers ensuring that there were no grievances • Identified and assigned the task of streamlining the Supply-Chain activity that was earlier managed by the Regional Sales Manager • Achieved the streamlining efforts efficiently resulting in quick turnaround time for customers with no emergency situations • Singled-out to manage the additional responsibility of product pricing for the company’s new products at an All India level • Reposed confidence by ensuring minimum outstanding from distributors and customers with excellent follow-up and maintenance of order status • Facilitated training programs for customers Show less



Kapoor Constructions

• Bengaluru Area, India

• Executive Manager

  • 2002 - 2006

  As Executive Manager, accountable for identification of customers with telemarketing efforts, marketing housing efforts, coordinating with financial institutions for home loans, with architects for development of blue print and close follow-up with site engineers to ensure execution of projects. • Built a good rapport with customers achieving the status of being ‘sought-after’ • Accompanied customers to sites explaining the virtues of the construction that enhanced business • Developed a credible brand image despite reputed names in the market • Scavenged a disorganised system to streamline office systems with best results • Analysed customer calls and documented the same for further action, saving repetitive mistakes Show less



Henkel Loctite India Pvt. Ltd

• Bengaluru Area, India

• Senior Sales Administrator

  • 2000 - 2001

  As Senior Sales Administrator, responsible for telemarketing dealing with sales calls/queries /complaints. Besides, coordinated with distributors in the South and East regions for order bookings, payment follow-ups, accounts reconciliation. • Streamlined the accounting system that was earlier in disarray. Reconciled accounts that was pending for over three years and ascertained cash flow for all outstanding payments from major accounts and distributor accounts • Considered a role model and was rated as a professional having ‘Exceeded Performance Requirements’ during annual appraisal • Achieved ‘Credits’ from the Managing Director for extraordinary coordination efforts and a catalyst for indirect sales • Made presentations to Loctite Steering Committee comprising of Senior Managers. Show less



Festo Controls Ltd.

• Bengaluru Area, India

• Officer, Commercial,

  • 1999 - 2000

  Entire process of order process and execution. Handling the sourcing of products from Germany and the manufacturing of the indigenised products to meet the customer supply deadlines. Had been successful in execution of orders on time. Entire process of order process and execution. Handling the sourcing of products from Germany and the manufacturing of the indigenised products to meet the customer supply deadlines. Had been successful in execution of orders on time.



H.J. Corbett & Associates, Inc.

• Business Consulting and Services
• 1 - 100 Employee

• Marketing Coordinator

  • 1997 - 1999

  Basic role of a sales co-ordinator of order processing & execution. The company was dealing with procuring scientific instruments from US & UK for the scientific institutions. I was handling the entire communication aspect to the overseas sourcing units. Basic role of a sales co-ordinator of order processing & execution. The company was dealing with procuring scientific instruments from US & UK for the scientific institutions. I was handling the entire communication aspect to the overseas sourcing units.



Micro Tele

• Bengaluru Area, India

• Sales Coordinator,

  • 1994 - 1996

  Telemarketing, creating leads and converting them to business. Including office administration duties. Telemarketing, creating leads and converting them to business. Including office administration duties.