Experience

DealShare

• India
• Technology, Information and Internet
• 700 & Above Employee

• Assistant Customer Service Manager

  • Apr 2022 - Present

  Contributing - Customer Retention, Customer Reactivation, New customer acquisition, Customer Loyalty Program | Sales, Customer ServiceHandling the PAN India (B2B & B2C) Sales, with expertise in reactivating the existing customers.

• Team Lead

  • Sep 2021 - Present

  Contributing to - Rajasthan-Gujarat & Maharashtra B2C Sales, Customer Reactivation, New customer acquisition.Managing the entire B2C Sales Team, with expertise in reactivating existing customers and new customer acquisition.Contributing to the success of the department by Delivering Sales targets.Continuously aimed to improve profits, productivity, and performance targets.

• Senior Customer Service Executive

  • Nov 2020 - Present

• Customer Service Executive

  • May 2020 - Present

  Expertise in how to handle the customers pleasantly and resolving all their issues on time.



GIPL

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Search Engine Optimization Executive

  • Sep 2018 - Jan 2020

  Responsible for improving the Websites of Clients to increase Web Traffic. I Focus on keyword research, limiting the repetition of contents and building Links. Responsible for improving the Websites of Clients to increase Web Traffic. I Focus on keyword research, limiting the repetition of contents and building Links.



Budget Holidays’s India

• Jaipur, Rajasthan, India

• Senior Sales Executive

  • Jul 2017 - Mar 2018

  Responsible for Planning and selling transportations, accommodations, insurance and other travel services. Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations. Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers. Responsible for Planning and selling transportations, accommodations, insurance and other travel services. Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations. Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers.