Vijay R , MBA,SFC,SMC,LSSMBB,PMP,CSXF,CISM,CDPSE®

Cyber Threat Analyst at Liberty Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Celina, Texas, United States, US
Languages
  • English -

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Christopher Williams

Vijay brings a wealth of knowledge to his projects, always with a focus on improving processes. In 2022, he worked within our Credit Card organization to help improve our Lost and Stolen card processes. This has been a very challenging process that crosses many channels, operations groups, and technical hurdles. He was able to jump in immediately using his Lean Six Sigma experience to map the end-to-end process, establish rapport with 20+ stakeholders, and identify opportunities for risk control and automation. He has great experience in risk management and cybersecurity, which helps inform him in his process improvement efforts. Vijay’s work on our Lost/Stolen process resulted in revealing operational

MARY SPENCER-PEPLINSKI

VJ worked with me at HMS as a Sr. Project Manager, Process Flow Engineering Manager, and Cyber Security. His experience with me also included Process Management, Cybersecurity , Scrum Master, process engineering, project management, JIRA, Open Workbench, Net Suite and risk management in adherence to Healthcare IT Systems. "Vijay is an exceptional team member and great leader. Vijay has great strength in Process Management, Cybersecurity process management, Compliance, Stakeholder Management, Compliance, IT Governance, Change Control among others. He has worked in an Agile SCRUM environment and strong in Continuous Improvement/Process Excellence with a "Can Do" attitude", which will be a great asset to any team. If you have any questions feel free to reach out to me directly at 972-805-7878 Mary Spencer, M.D. , MCSE, MCSD, NCMA, BSN, CCNA, CCIE, CCAr

Reshmi Santhosh

I have had the pleasure of working with Vijay on a BPM (Business Process Management) Project at Wells Fargo. Vijay has great leadership skills, strong work ethic and an eye for detail. He maintains a high quality of work through clear communication with all team members. He has in-depth knowledge of Lean Six Sigma tools and IGrafx. His thorough approach, responsiveness to issues and comprehension of project as a whole, make him an excellent teammate and ideal team leader. Vijay would be a valued team member to anyone seeking to obtain his employment. Should you need additional clarification, please do not hesitate to reach out to me directly. Thanks Reshmi

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Credentials

  • Certified Data Privacy Solutions Engineer™ (CDPSE™)
    ISACA
    Mar, 2021
    - Nov, 2024
  • CISM Preparation Certificate Course
    Charles Sturt University
    Aug, 2020
    - Nov, 2024
  • Lean Kaizen Facilitator
    Adonis Partners
    May, 2019
    - Nov, 2024
  • Lean Six Sigma Master Black Belt
    Six Sigma Global Institute
    Feb, 2019
    - Nov, 2024
  • Lean Six Sigma Green Belt
    ExpertRating Inc.
    Nov, 2016
    - Nov, 2024
  • SFC
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)
    May, 2016
    - Nov, 2024
  • SMC
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)
    May, 2016
    - Nov, 2024
  • Certified Information Security Manager® (CISM)
    ISACA
    Nov, 2020
    - Nov, 2024
  • CSX Cybersecurity Fundamentals Certificate (CSXF)
    ISACA
  • PMP
    Project Management Institute

Experience

  • Liberty Solutions
    • United States
    • Software Development
    • 1 - 100 Employee
    • Cyber Threat Analyst
      • Jun 2023 - Present

      Gather requirements for applications in preparation to migrate to Okta with MFA functionality. Document process maps for each application detailing provisioning and deprovisioning. Work with Proofpoint to gather requirements on SPF, DMARC, and DKIM specifications for Tenet Health, Conifer and USPI email domains.

    • Regulatory Project Manager
      • Jan 2023 - Jun 2023

      Coordinated with multiple hospitals and vendors for Tenet Health to achieve regulatory compliance for following initiatives: SAFER Guide implementation of compliance reporting, Antimicrobial Use\/Antimicrobial Resistance Implementation reporting by Facility/OID/NHSN and Beckman Coulter Implementation of migration from legacy WAM middleware to Remisol middleware to allow for better performance between Cerner and analyzers.

    • Senior Cybersecurity Analyst Project Manager
      • May 2022 - Dec 2022

      Independent consultant responsible for creating BRDs of 500+ applications for migration from in house legacy eID (Enterprise ID system)/Active Directory Access Management (ADAM) to Okta. BRDs captured: System ID, App name, Description, Okta role positions, EID/ADAM to Okta source to target mapping, and approval flows.Performed UAT and Smoke testing of migrated apps to ensure appropriate functionality existed as per requirements. Test cases included: Adding access/Provisioning, adding a facility, adding a role, removing role, replacing facility, removing a facility, replacing a role, and removing/de-provisioning access). Lead daily standup calls to help resolve impediments and provide updates to senior leadership.Served as a technical writer to create process diagrams and SOPs for IAM projects. Conducted End user training to provision and de-provision access to mission critical hospital applications. Show less

  • Independent 1099 Consultant Cyber Eagle Inc
    • DFW
    • Professional Engagement/Contributions
      • Mar 2020 - Present

       PMP Training – Internal “train the trainer” on project management for team members at BCBS. [9/2018-Present]  PMP/Six Sigma/Scrum Master Bootcamp Instructor (GreyCampus) - Staybridge Suites -Irving, TX 8/2017 -9/2017  Successfully conducted live classroom sessions with all students attaining 100% pass rate  PMI (Project Management Institute) Member/Dallas Chapter 3/2016- Present  ISACA Member/Dallas Chapter 6/2020-Present  PMP Training – Internal “train the trainer” on project management for team members at BCBS. [9/2018-Present]  PMP/Six Sigma/Scrum Master Bootcamp Instructor (GreyCampus) - Staybridge Suites -Irving, TX 8/2017 -9/2017  Successfully conducted live classroom sessions with all students attaining 100% pass rate  PMI (Project Management Institute) Member/Dallas Chapter 3/2016- Present  ISACA Member/Dallas Chapter 6/2020-Present

  • TEKsystems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr Process Engineer
      • Aug 2022 - Jan 2023

      Teksystems Global/ PNC Bank – (Remote) – 08/2022 – 01/2023  Developed standards for process mapping and risk analysis for credit card operations team  Key Deliverables: Refreshed the Lost Stolen Credit Card Process by providing updated map, risks, painpoints, controls and suggesting process improvement methods. Teksystems Global/ PNC Bank – (Remote) – 08/2022 – 01/2023  Developed standards for process mapping and risk analysis for credit card operations team  Key Deliverables: Refreshed the Lost Stolen Credit Card Process by providing updated map, risks, painpoints, controls and suggesting process improvement methods.

  • WellMed Medical Management
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Program Manager
      • Jul 2021 - May 2022

      Developed approach for documenting workflow/process maps for WellMed Data Services Analytics-DSA Organization in preparation to cloud migration and for Process Engineering as a Service (PEaaS) Created Business Process Standards – RACI, Paint Points, Business Rules, Process Risks, Controls, Requirements (RCSA), RICEFM, Process Hierarchy, Role Hierarchy. Key Deliverables: Program Management of entire process engineering effort and provided status reports to senior leadership. Business Process Re-engineering as a Service and Process Governance presentation Standardized Process flows with Security by Design implemented for: DSA Process Engineering, DSA Service Accountability, Tableau Content Publishing,Tableau Access Request, Report Manager - Report Access, Report Manager - New Report and Modify Report Development, Denodo Access Request, Integration Services Data Exchange/Secure File Transfer Process, Integration Services Data Exchange Maintenance-Incident Management, Project Intake process and Enterprise Data Warehouse (EDW) Access Training Show less

  • USAA
    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Process Engineer/Program Manager
      • Nov 2020 - Sep 2021

      Collaborated with process owners, SMEs and business to generate RPA-robotic process automation solutions by gathering requirements (via As-Is Process Description – PDD (Process Description Document) and Detail To-Be Automated Process Description – SDD (Solution Design Document) and validating business solution Controls and processes automated for USAA Brand ESM, Corporate Communications and Risk teams netted combined cost savings of $ 5 million and time savings of 1 year. Controls automated: Status Document Review Control, Brand Metrics Dashboard, Overall Satisfaction Net Promoter Score, Digital Media Center Systems Access Validation, Federal Employees Gifts & Gratuities Review (Anti-Bribery & Anti-Corruption control), Negative Media Inquiry Documentation Review, Tracking Corporate Communication Requests, Validate Email Content Management System Distribution Lists, Brand Business Controls Management Testing Automation, System Access Validation and Marketing Landing Page Curation. Standardized RPA intake procedure with front door request form and automation feasibility process map guide. Worked with ESM (Enterprise Strategy Marketing) experience owners to update process maps for PRCI-Process Risk Control Initiative goals and prepare for RCSA-Risk Control Self-Assessment. Following experiences were refreshed: Corporate Communications, Join USAA, Marketing Build, Military Affairs, Execute Marketing Campaign, Building Marketing Leads and Marketing Audience, Brand Third Party Risk Management, Develop Managed Marketing Solutions, and Member Insights. Facilitated daily standup, sprint retrospectives and program implement planning (PIP) sessions for the Brand Process Excellence Team. Lead process design sessions with Process owners/SMEs to make process map updates in iGrafx (merging, taxonomy changes, risk/control changes). Collaborated with Senior Leads and Process Owners to update process taxonomy in ARIS tool (merging, taxonomy changes, risk/control changes). Show less

  • Strategic Staffing Solutions
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Process Engineer/Architect/Project Manager
      • Feb 2020 - Dec 2020

       Lead contributor for iGrafx reporting utilizing IQL scripts and fulfilling Wells Fargo customer requests across various LOB- lines of business (PVSI, CSBB, WF Auto etc.)  Created SIPOC reference sheet artifact, which is an add on to existing standard known as “Accelerator template” (process capture spreadsheet) for BPM factory at Wells Fargo  Initiated the concept of “Security by Design” within iGrafx process map repository/Accelerator template across all LOB.  Streamlined authentication process maps and documentation for all LOBs into 1 process map with upstream/downstream linkages- including phone based/VoIP, web based MFA/2FA and token based MFA.  Managed privilege access account migration of 15000 service accounts from legacy in house system to Okta enabling the transition to Single Sign On (SSO) throughout the enterprise reducing administrative overhead via LDAP.  Process architect for Generate a Mobile Deposit Claim, Perform ATM Debit Card transaction verification, Maintain recurring automatic payment transfers for credit products, Process Cash Advance for Consumer Credit Card, Process Rewards Program Requests for Consumer Credit Cards  Managed process attestation accuracy via JIRA Admin console (retired, new, and model change process) by creating and closing out JIRA tickets with pertinent documentation for audit purposes. Show less

  • Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Sr. IT Process Design and Governance Program Manager
      • Sep 2018 - Jan 2020

       Lead Process Architect/Project manager on “Ignite Continuous Improvement/Ignite CI” transformation  Lead Process Architect for BYOD (Bring Your Own Device) and CID (Corporate Issued Device) process refresh. Managed process of migrating 100 applications on 5000 computers and 10000 Smart-Phones to Microsoft Intune Portal cloud platform. Ensured process followed N2K, N2U, Least privilege, Provisioning/De-provisioning, confinement, bounds, isolation and Containerization process.  Lead Process Architect for Kaizen Playbook and running Kaizen events with Security by Design  Event Lead for SharePoint Kaizen – implemented Single Sign On (SSO) and IAM enabling single source of intake for requests, resulting in improved requirements traceability and stakeholder accountability  Guided stakeholders to use Lean/6 Sigma tools to generate countermeasure, instill ownership through Ignite CI empowerment and data driven culture  Assisted in the creation and execution of Business Process Assessments, Risk Assessments, BCP/DRP documentation, Tabletop exercises, Checklist review.  Lead Process Architect for Outcome Based Metrics- Software Quality, Scope Delivered  Lead Process Architect for Large Programs and Kanban Implementation  Lead Process Architect that authored/published standard templates, coached contractors/FTEs on standard Six Sigma tooling for “Ignite Continuous Improvement” initiative at BCBS  Managed internal stakeholders to effectively meet project deadlines within constraints of scope, cost, schedule, risk and resources.  Conduct Daily Standups, Sprint Retrospectives and other Scrum ceremonies as part of CoP/CoE  Provide timely status reports to senior management and above.  Maintain KPI metrics Tableau dashboard  Generously develops others: Coached several peers to successfully obtain their PMP and Lean Six Sigma Green Belt Show less

  • USAA
    • United States
    • Financial Services
    • 700 & Above Employee
    • Project Manager
      • Nov 2017 - Sep 2018

      Project 1: Strategic Control Initiative – Process Excellence Project Manager (CFO Consolidated) March 2018-Present OBJECTIVE(S): “Disciplined Execution (DE)” where transparency is being created by holding each department accountable and own their processes across the enterprise. The CFO is piloting this initiative. DELIVERABLE(S): Standardized process maps for Fiserv’s PEP+ (ACH payment processing) system integrated into USAA’s IMM (Internal Money Movement) code and processes. OUTCOME: Identified gaps & bottlenecks in existing processes, therefore coordinated with respective team leads to validate existing processes or create sub-process maps to provide more clarity. Project 2: Fraud Security Internal Financial Reporting Enhancement November 2017- March 2018 OBJECTIVE(S)/DELIVERABLE: Take existing AS IS Project Management Financial Excel Reporting for USAA EIS (Enterprise Information Systems) Fraud Security Dept. & converting to Tableau Dashboards for Senior Management. Continue existing Excel reporting until Tableau reports are created. Project 3: CyberArk Service Account Migration November 2017-March 2018 OBJECTIVE(S): Migrate all “Unmanaged” Service accounts across USAA Enterprise Information Systems- Core Security Dept. that lack an alias (housed in internal Service Account Administrator/Service Account Utility) to a “Managed” Service accounts (assigned an alias). The goal is to “rotate” passwords using CyberArk and easily assign/delete new Account owners and delegates to prevent fraudulent activity. Weekly reporting status : 1) Forecast of when application would be migrated to CyberArk; 2) Platform (Source/Target) ; 3) Department; 4) Inactive Date; 5) Project phase (Planning, Design, Testing, Deployment etc.). DELIVERABLE(S): Tableau views of Service Account Migration status, Inactive/Unmanaged Service Accounts (Accounts w/o an alias-“Threats”), Active/Managed Service Accounts (Accounts with an alias) and Forecast of when apps would be migrated/inactivated. Show less

  • GreyCampus Enterprise
    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • PMP Bootcamp Instructor
      • Aug 2017 - Sep 2017

      Successfully conducted live classroom sessions/batches in Staybridge Suites - Irving, TX. 8/10 students passed the PMP under my training. Successfully conducted live classroom sessions/batches in Staybridge Suites - Irving, TX. 8/10 students passed the PMP under my training.

  • CHRISTUS Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Manager III/Operations Analyst III –Health Plans/Population Health Department
      • Jun 2016 - Jul 2017

      Standardized Canned/Crystal Reports that assessed ACOs ability to meet Quality/Cost targets to meet CMS Medicare Shared Savings Program (MSSP) guidelines resulted reduced Regulatory fines and recouped $300,000 of Fee For Service profit. Standardized Business Intelligence SQL Server reporting process that enabled Business Areas access to requirements and liquidated damages, resulting in timely submission and savings of $500,000 for all LOBs [USFHP (Uniformed Services Family Health Plan) TX HIX, NM HIX, NM Medicare, TX Medicaid (CHIP & STAR)] .Obtained stakeholder “buy-in” for effective tools (Encrypted databases/File encryption/FTP/MFA/2FA/Token based authentication) in producing/sending regulatory reports to CMS/HHSC in a timely and secure manner as outlined in the Project Charter.Ensured secure Wi-Fi [WPA Enterprise-AES] was used along with secure FTP to send/receive regulatory reports to TX HHSC.Standard Operating Procedure for EDI files extraction/transmission to federal/state regulators TX HHSC & CMS (ex. 837 Institutional/Professional claim files, 834 Eligibility/Enrollment files, 277/999 Response files and 835 Electronic Remittance Advice of Payment). Reduced turnaround time for file transmission from 8 to 4 hours and reduced regulatory non-compliance expenses & notifications. Improved security of process with SFTP via FileZilla and encryption standards for data in transit.Managed internal/external stakeholders to effectively meet project deadlines within constraints of scope, cost, schedule, risk and resources. Engaged stakeholders to use more effective tools in producing deliverables to CMS in a timely manner as outlined in the Project Charter. Facilitated Daily Standup meetings, Scrum of Scrums meetings between departments along with a visible Prioritized Product Backlog (PPB) to burndown tasks in a particular Sprint.Monitoring/Controlling current Report standardization process to meet July 2017 deadline.Provided status reports to senior management. Show less

  • HMS
    • Hospitals and Health Care
    • 700 & Above Employee
    • Sr. Project Manager
      • Dec 2015 - May 2016

      Program: Surge Implementation- Data onboarding (Multiple Managed Care Organization (MCO) Cost Containment Projects)  Obtained stakeholder “buy-in” to use more effective tools (Encrypted databases/File encryption/FTP/MFA/2FA/Token based authentication) in producing/sending regulatory reports to CMS/HHSC in a timely and secure manner as outlined in the Project Charter.  Ensured secure Wi-Fi [WPA Enterprise-AES] was used along with secure FTP to send/receive regulatory reports to TX HHSC  Facilitated Daily Standup meetings, Scrum of Scrums meetings between departments along with a visible Prioritized Product Backlog to burndown tasks in a particular Sprint (Sprint Backlog).  Managed/Monitored security logs using in house SIEM solution of critical information systems to ensure the confidentiality, integrity, and availability of health claims housed in various systems.  Monitored/Controlled current Report standardization process to meet by deadlines, through frequent Sprint meetings and Daily Standups.  Managed internal/external stakeholders to effectively meet project deadlines within constraints of scope, cost, schedule, risk and resources.  Monitoring/Controlling Efforts: Cost variance (CV), Cost Performance Index (CPI), Schedule Variance (SV), Schedule Performance Index (SPI).  Managed Care Organization (MCO) Cost Containment/Commercial Insurance Billing (CIB) recoveries followed HIPPA/privacy policy in all 3 data states- Rest, In transit and In use/Processing. o Streamlined Commercial Insurance Billing (CIB) claims recovery business process with turnaround time from 90 days to 30 days for IL Health Alliance Rx Pharmacy claims resulting in recovery of $3.5 million for the client. o Streamlined Commercial Insurance Billing (CIB) claims recovery business process with turnaround time from 20 days to 10 days for Health Plan San Joaquin Pharmacy Rx claims resulting in recovery of $2.9 million. Show less

  • Southern California Regional Rail Authority
    • United States
    • Railroad Equipment Manufacturing
    • 1 - 100 Employee
    • Project Lead – Shipping Receiving Dept.
      • May 2013 - Nov 2015

      Created Performance Activity Report Tableau Dashboard to track passenger/cargo delivery time metrics in a centralized location leadership for monthly, quarterly and annual progress towards fiscal year goals. Monitored security requirements via Requirements traceability matrix and ensured Segregation of Duties- SoD enforced in the RACI matrix and mirrored in Access Control Lists (ACLs) for reporting systems. Facilitated/Coordinated Business Analysis efforts such as Gap Analysis, security and business requirements elicitation/documentation, Validation of requirements, Testing/UAT and finalized a standard procedure (OPAs) with Business analysts, Developers and senior management to meet Strategic objectives in alignment with Company’s vision. Ensured project schedule, cost and scope adherence to baseline by managing change requests. Utilized ServiceNow as a PMIS system to track Project Status and generate automated Project Performance Activity reports. Project Management: Waterfall & Agile/Scrum methodologies as well as SDLC. Project KPIs: Cost variance (CV), Cost Performance Index (CPI), Schedule Variance (SV), Schedule Performance Index (SPI). Created work breakdown structures (WBS) to decompose overall project work into Work package level detail, through which bottom up estimation was done to understand the realistic timeline needed to meet the project objectives set by senior management. Created activity lists & Schedule network diagram for monitoring/controlling project progress to meet deadline. Validation techniques: Requirements support delivery of business value via Requirements Traceability Matrix and UAT. Modeling techniques: Swimlane Diagrams, UML Activity Diagrams, Use Case diagrams. Elicitation Techniques: Brainstorming, Document Analysis, Focus Groups, Interface Analysis, Interviews, Observation, Prototyping, Requirements Workshops, Survey/Questionnaire. Problem Analysis: Fishbone Diagrams used to analyze problem and arrive at root cause. Show less

  • Urban Health Link MSO/Temple Hospital
    • Greater Los Angeles Area
    • Consultant Project Lead
      • Jun 2011 - Apr 2013

      Project Consultant: Electronic Health Records (EHR) Compliance- ICD 10 transition Managed a roadmap of secure transition from paper to EHR with strong senior management buy-in Monitored Project KPIs, Financial Ratios as well as Accounting Analysis: Cost variance (CV), Cost Performance Index (CPI) Schedule Variance (SV), Schedule Performance Index (SPI). Converted paper based patient records to electronic medical records in a secure central database to: facilitate easy retrieval by indexing, implement MFA/2FA into EHR system. Ensured policies, standards, guidelines included appropriate ISO/HIPPA security language Assisted CEO / senior management during a merger / acquisition of Temple Community Hospital as Urban Health Link MSO. Managed social media platforms and attended SCORE (service corps of retired executives) business education workshops by SBA (Small Business Administration) to improve business. Lead validation of business case by eliciting business/security/functional/IT requirements from CEO/senior management. Lead the : Creation of macro-level BRD with security by design, solution design and identified benefits/risks; Artifacts including current (As is) and proposed (To-be) processes and use cases; Project funding approval and ensured a smooth hand-off to project implementation teams for approved project consultants. Show less

Education

  • Husson University
    Master of Business Administration (MBA), Health/Health Care Administration/Management
  • Mt Desert Island High School
    High School Diploma, 3.5
  • Padstow Park Public School- Sydney,New South Wales, Australia
    Primary School/Elementary School
  • University of Maine at Machias
    BA Biology/Pre-med, Biology/Pre-med

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