vijay kumar
Senior Operations Manager at Burman Hospitality Private Limited- Claim this Profile
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Bio
Karthick K
I have worked with him for last 2 years, good in people management and very professionalized. Good in process oriented and no compromise on customer experience. Customer touch point is main keyrole of him.
Karthick K
I have worked with him for last 2 years, good in people management and very professionalized. Good in process oriented and no compromise on customer experience. Customer touch point is main keyrole of him.
Karthick K
I have worked with him for last 2 years, good in people management and very professionalized. Good in process oriented and no compromise on customer experience. Customer touch point is main keyrole of him.
Karthick K
I have worked with him for last 2 years, good in people management and very professionalized. Good in process oriented and no compromise on customer experience. Customer touch point is main keyrole of him.
Experience
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Burman Hospitality Private Limited
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India
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Restaurants
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100 - 200 Employee
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Senior Operations Manager
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Sep 2019 - Present
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Jubilant FoodWorks Ltd.
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India
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Food & Beverages
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700 & Above Employee
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Zonal Manager Operations
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Jul 2016 - Sep 2019
Responsible for smooth functioning of restaurants spread in multiple cities across TN Market, quarterly and annual Sales trends, Monitoring & Controlling cost without affecting the guest experience. Also enterprising leader with strong problem solving.
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Area Manager
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Mar 2014 - Jun 2016
leading a team of District Manager in order to ensure the brand objective are lead at different Store uniformly, also meet up the business need and customer expectations
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District Manager
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Sep 2012 - Feb 2014
Over seeing operation of 6 outlet spread within the City and ensure it business efficiency as per the required and set standards
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Aditya Birla Retail Limited
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India
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Retail
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700 & Above Employee
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City Operation Manager
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Dec 2010 - Aug 2012
Responsible for effective Operation of a cluster of 15 super market spread across Tamilnadu market which includes cities like Chennai, Kanchipuram and Vellore Responsible for effective Operation of a cluster of 15 super market spread across Tamilnadu market which includes cities like Chennai, Kanchipuram and Vellore
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Naturals Salon & Spa
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India
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Wellness and Fitness Services
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400 - 500 Employee
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Regional Operations Manager
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Sep 2009 - Nov 2010
Overall Responsible for 33 Saloon spread across Tamilnadu and Kerala market. Overall Responsible for 33 Saloon spread across Tamilnadu and Kerala market.
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Pizza Hut
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Accounting
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1 - 100 Employee
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Area Coach - Operation
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Oct 2007 - Sep 2009
Leading and Directing the overall operation of 6 Outlets with at the best operating standards
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Restaurant General Manager
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Oct 2004 - Sep 2007
Delivering highest revenue and profit with the best quality of food and service provided
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Unit Manager
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Oct 2003 - Oct 2004
Overall incharge of restaurant operation which includes Hiring, Planning, Monitoring, reviewing the SOP adherence of the Team and reporting Managers
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Pizza Corner Restaurant
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United States
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Restaurants
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Shift Manager
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Jan 2001 - Sep 2003
Responsible for overseeing Business operation during various day part by delegating tasks to team members and resolve bottle necks Responsible for overseeing Business operation during various day part by delegating tasks to team members and resolve bottle necks
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Education
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2019 - 2020
XLRI Jamshedpur
PGCBM, Business Management -
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University of Madras
Bachelor of Business Administration - BBA, Business Administration and Management, General
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