Experience

SkillSpeed

• India
• Professional Training and Coaching
• 1 - 100 Employee

• Head Of Operations

  • Aug 2017 - Present

  Bangalore My role requirements are ranged as per the list, Training Needs Analysis and Program Design,Delivery of Programs as per Training Calendar,Competency Frameworks,Leadership Development and Stakeholder Relationship Management ,Policies, Systems, Processes and Procedures,Operations,Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization,HR Management. Manage the training cycle from analysis to identification of learning needs ,… Show more My role requirements are ranged as per the list, Training Needs Analysis and Program Design,Delivery of Programs as per Training Calendar,Competency Frameworks,Leadership Development and Stakeholder Relationship Management ,Policies, Systems, Processes and Procedures,Operations,Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization,HR Management. Manage the training cycle from analysis to identification of learning needs , deliver training with impact and ensure that business objectives are met by catering the numbers of virtual and instructor led leadership sessions delivered across India locations. Handling Key accounts.Perform cost negotiations and decisions on purchase & service within the planned budget. Process quotations and raise invoices in association with the Finance Department.Enabling business growth by developing & managing network with clients through account management. Ensured timely planning, organizing, execution & evaluation of the technical training requirements as per the client specifications for various levels. Preparation of proposal for the training program to the client along with the trainers profile, availability & course contents for the approval. Scheduling the technical discussion between the client & the trainer to set the objective & outcomes of the training program. Expertise in the complete Training Life Cycle which includes design, development and deployment of training programs for various roles and positions based on Client's requirement. Responsible for client engagement through daily business interaction for updates for the current and forecasted requirements and remain the point of contact for Client, SME's/Trainer & sometimes with Participants throughout the training cycle. Coordinate with the finance department to raise the invoice to the client for the final settlement of the billing amount of the training & expedite the payment of the trainers.

• Operations Manager

  • Nov 2015 - Jul 2017

  Bangalore



ISQT

• India
• Software Development
• 1 - 100 Employee

• Senior Marketing & Training Co-ordinator

  • May 2012 - Oct 2015

  Bangalore - Around 7 +years experience in Marketing,Retail and Service based IT environment - Handling over 400+ clients all over India related to Training & Development. - Managing a complete data of 2000+ Trainer's of different skill sets [Technical & Soft skills] -Generation of New Business Relationships for Corporate Training Programs,Identification of High End Trainers, Consultants -Enhance Organisational effectiveness through appropriate Marketing & Development Strategies -Building… Show more - Around 7 +years experience in Marketing,Retail and Service based IT environment - Handling over 400+ clients all over India related to Training & Development. - Managing a complete data of 2000+ Trainer's of different skill sets [Technical & Soft skills] -Generation of New Business Relationships for Corporate Training Programs,Identification of High End Trainers, Consultants -Enhance Organisational effectiveness through appropriate Marketing & Development Strategies -Building Training Delivery Partner Network and,Key Account handling for Corporate Training's -Plan and execute new Business Proposals for Corporate Training -Work closely with the team in executing Marketing & Development Processes - Liaising with different Corporate houses for Training Need Analysis of prospective clients - Responsible for end to end execution of the Training Program - Trainer Assessment, Preparation of Project Plan, Implementation, Facilitation, Tracking and Feedback collation - Acting as an interface for the Technical Evaluation of the trainer with the concerned client to ensure best fit - Responsible for Price Negotiations; Finalization of training duration's and Trainer profiles with the client - Ability to manage multiple tasks simultaneously and prioritize them appropriately - Ability to interact with people at all levels, using acute listening skills, diplomacy and discretion - Excellent client-interaction and people management skills -Conceptualizes and organizes highly-focused business events like Conferences and Seminars,on latest trends and Technologies which facilitate knowledge-sharing and networking . - Tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments Specialties General Management, Training Co-ordination,Sales & Marketing,Client & Vendor Relations.,Database Collection,Lead Generation,Operations. Show less



Toonz Retail India Pvt LTd

• Retail Co-Ordinator(South-India)

  • Feb 2012 - May 2012

  Bengaluru Area, India Conducting Store operations Recruiting Staffs and training them to use necessary software for billing purposes and maintaining the products in stores as well as training them for customer relation purposes. Handling and auditing stores in South India Visual merchandising in all stores and training the staff members to maintain the appeal of the store. Regular visit to the stores for ascertaining day to day performance, and achieving targets as instructed by the higher… Show more Conducting Store operations Recruiting Staffs and training them to use necessary software for billing purposes and maintaining the products in stores as well as training them for customer relation purposes. Handling and auditing stores in South India Visual merchandising in all stores and training the staff members to maintain the appeal of the store. Regular visit to the stores for ascertaining day to day performance, and achieving targets as instructed by the higher authorities. Advertising display at store during seasonal campaigns. Co-ordinating with company’s warehouse in terms of stock dispatch to all the stores in India Season-wise distribution of stock to the store according to the movement of the products in stores. Getting details of MIS Report from stores in case of product shortages and attending to the demands as per market trends. Conducting Promotional Activities such as EOSS (End of Season Sale) and Back to School campaign by creating a marketing plan and executing them. Stocks physical verification, updating physical stocks in system, calculating variance between physical and system stocks, etc. Show less



IOTEK FASTENERS&ENGINEERING CO

• Marketing Co-ordinator

  • Sep 2007 - Aug 2009

  Bangalore Accountable for completing sales objectives and general quality of service. Generate leads from the prospect lead list to confirm meetings (converting cold to warm) Facilitate client presentations expressing the value plan of products, solutions and service offerings Convert leads to sales and generate more business from the existing clientele base



Tata Tele Business Services

• India
• Telecommunications
• 700 & Above Employee

• Relationship Officer

  • Jun 2005 - Jul 2007

  Kochi Sell all the products and services offered by the store Provide customer service by handling queries, request and complaints Reconcile payment received from sale of products Customer loyalty programs Generate MIS reports



ICICI Prudential Life Insurance Company Limited

• India
• Insurance
• 700 & Above Employee

• Financial Advisor (Part time)

  • 2003 - 2005

  Kochi Promotion and Sales of Insurance Policies:  Convert leads received from the marketing campaigns  Generate new leads (cold calls)  Advise appropriate policies based on the merits of the customer profile  Provide pricing and ensure closure of sales