Vignesh Rajaram

Senior Technical Consultant at Quintica
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Contact Information
us****@****om
(386) 825-5501
Location
Coimbatore, Tamil Nadu, India, IN
Languages
  • English Professional working proficiency
  • Tamil Native or bilingual proficiency
  • Telugu Native or bilingual proficiency

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5.0

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Noman Amir Jamil

I have the pleasure of working with Vignesh on almost daily basis, and his command over his craft always impresses me. He is tenacious, hard working, extremely polite and diligent in his work. A team player, who never loses focus of the bigger picture, and always ready for giving his 100%. Wish him all the success and praises he so rightly deserves.

Prashanth Chunchu

Vignesh and I worked together for one client and I was lucky to call him my coworker. He consistently gave 100 percent effort in the team and played a significant role for Science logic and he is technically strong in this tool. All the Best Vignesh for your future.

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Credentials

  • ServiceNow CSA (Certified System Administrator)
    ServiceNow
    Oct, 2022
    - Nov, 2024
  • SL1 Operator Certified
    ScienceLogic
    Aug, 2019
    - Nov, 2024
  • ScienceLogic Certified Professional
    ScienceLogic
    Aug, 2019
    - Nov, 2024
  • SL1 Dashboards Certified
    ScienceLogic
    Jul, 2019
    - Nov, 2024
  • Remote Infrastructure Management Specialist
    KGiSL IIM
    Feb, 2016
    - Nov, 2024
  • ScienceLogic Certified Expert
    ScienceLogic

Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Technical Consultant
      • Nov 2021 - Present

    • United States
    • Software Development
    • 400 - 500 Employee
    • Technical Support Engineer
      • Nov 2019 - Oct 2021

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer
      • Jun 2016 - Jul 2019

      Client : ePlus (USA)Roles & Responsibilities:EM7 Monitoring Tool:• Deploying the EM7 monitoring tools in the client place through remote using WebEx.• Providing monitoring tool support to more than 200 customer's like CISCO, Symantec, SAP, Peak 10, Eplus, 1901, Appcentrix etc., in USA and other countries.• Gathering the issues and providing technical support to monitor the infrastructure systems.• Communicating and troubleshooting the real time issues of network devices in EM7 tool using WebEx directly to the customers.• Guiding the customer to create run books and notification policies for the devices.• Providing support to monitor the VMware EXSi, Netapp and other network devices.• Replicating the issue's in local lab and doing quality assurance for the EM7 G3 monitoring tool.• Guiding and upgrading the monitoring tool to latest version using patch for the Customer.• Accessing the EM7 appliance from backend through SSH and troubleshooting the problems.• Debugging the processes and analyzing the errors from logs from the backend.• Troubleshooting the traps, syslog events and checking it using tcpdump from backend.• Providing solutions to customer regarding dashboard issue.• Managing and installing the Mysql and analyzing the database table values.• Managing ticketing system and providing the solutions for the issue through remote. • Handling monitoring tool outages and gathering information related to outages.• Patching the appliances to the latest versions as per the customer need.• Upgrading the mysql on Database appliances and collectors

Education

  • Angel College of Engineering and Technology
    Bachelor of Technology (B.Tech.), Information Technology
    2011 - 2015
  • Bishop Ubagaraswamy Higher Secondary School
    High School, Biology, General
    2009 - 2011

Community

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