Experience

Strateq Group Of Companies

• Malaysia
• Information Technology & Services
• 200 - 300 Employee

• Director, Customer Experience Solutions

  • Aug 2021 - Present

• Director, Healthcare Solutions

  • Jan 2018 - Jul 2021

• SVP Transformation

  • Nov 2016 - Dec 2019



ReGen Rehab Hospital

• Malaysia
• Hospitals and Health Care
• 1 - 100 Employee

• Head Of Business Development

  • Nov 2015 - Nov 2016

  Pioneer team in finalising concept of the first Private Rehab hospital in MY, Developing business model for revenue and operational together with Investor Team Develop and launching of the brand, Syndicating with insurance industry, developing referral partnerships. Pioneer team in finalising concept of the first Private Rehab hospital in MY, Developing business model for revenue and operational together with Investor Team Develop and launching of the brand, Syndicating with insurance industry, developing referral partnerships.



UM Specialist Centre Sdn Bhd

• Malaysia
• Hospitals and Health Care
• 1 - 100 Employee

• Head, Business Development

  • Nov 2009 - Oct 2015

  - Product and Services Development, - Continuous Quality Improvement - Managing the Customer Services Touchpoints and Customer Experience - Brand Management, Marketing (Online, Offline & Social Media) - Channel Management (Insurance, Corporate, GP) - Product and Services Development, - Continuous Quality Improvement - Managing the Customer Services Touchpoints and Customer Experience - Brand Management, Marketing (Online, Offline & Social Media) - Channel Management (Insurance, Corporate, GP)



Profdoc Malaysia

• Project Consultant

  • Jun 2009 - May 2010



Metamorphous Consulting

• Project Manager

  • 2006 - 2008



NewsPage Pte Ltd

• Software Development
• 1 - 100 Employee

• Project Manager

  • 2004 - 2006