Vignesh Thamburaj, CPACC, CSM®

Director of Operations at Remunance Services Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN
Languages
  • English -
  • Tamil -
  • Telugu -

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Mathankumar D.

Vignesh is a skilled person who can manage tasks and team effectively. He thinks innovatively and does effectively.. All the best !

Kandavel Madhava

Vignesh is very detail oriented person and will always produce results. He is a go-getter. He has great wisdom in exploring the solutions through internet. He will always look for technological solution which will provide permanent solutions. He has lot of potential left in him and will be a great asset for any organization.

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Credentials

  • IAAP Certified Professionals in Accessibility Core Competencies (CPACC)
    IAAP - International Association of Accessibility Professionals
    Mar, 2023
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Mar, 2023
    - Nov, 2024

Experience

  • Remunance Services Pvt. Ltd.
    • India
    • Human Resources Services
    • 1 - 100 Employee
    • Director of Operations
      • Aug 2023 - Present

      • Work directly with the VP of Sales during the bidding process, sales calls, and presentations. • Establish metrics, guidelines, and standards by which the company’s efficiency, quality, and effectiveness can be measured; identify opportunities for process improvement. • Plan, direct, control, implement, evaluate, monitor, and forecast budgets and expenses in each department to achieve company financial goals. Effort analysis against established rates. • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. • Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives. Support the global team by identifying new-hire talent and vendor partners. • Communicate and explain new directives, policies, or procedures to team leads; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale. • Collaborate globally with principals, directors, and managers in the development of performance goals and long-term operational plans. • Work with project managers in the development and tracking of financial and budgetary Plans. • Draw on relationships with department heads, external partners, and vendors to make the most informed decisions regarding operational activity and strategic goals. • Invest time in R&D of new technologies, including software and hardware to incorporate new processes and automation tools within our workflows. Show less

  • Straive
    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Deputy Manager
      • Jan 2023 - May 2023

      Skilled Deputy Manager ready to bring 14+ years of experience and take on challenging new role. Good, experienced person in Print and Digital projects (Edtech). Complete responsibility of project outcomes, identify problem statement along with root cause by self-analyzing certain workflow or partnering with cross functional teams and appropriately documenting and quantifying findings in a specified manner. Regular status update to all Stakeholders & Leadership team on the progress status. Check effectiveness of solution implemented with appropriate metrics and measurement system. Drive projects from requirements through launch. Manage project schedules, remove roadblocks and keep processes running smoothly. Engage with business and product leaders to streamline processes and simplify execution with actionable plans. Come up with tools to amplify efficiency and help the teams, with which you are engaged in execution. Solve edge cases with suboptimal outcomes due to current processes. Show less

    • Assistant Manager
      • Apr 2017 - Dec 2022

      • Actively participated in new project request, with great experience in RFI, RFP and RFQ. Managing projects with high efficiency to achieve Business value (tangibles and intangibles). Great experience in LMS (Learning Management System) and CMS (Content Management System). Managed account profit and loss (P&L).• Worked on multiple life cycle projects (Predictive, Iterative, Incremental, and Agile). Acted point of contact for international clients/publishers. Identifying project risk and ensure all mitigation plans are in place (Risk Register, FMEA, CAPA, 5Y Analysis). Operational awareness and involvement in the governance processes.• Creates and conforms to budgets and reports on them accordingly. Tracks budgets for both cost and to defined KPIs. Manages and builds strong relationships with senior stakeholders. Can own and lead a group of projects or workstreams potentially directing project managers. Effectively manages escalations, conflict management.• Effectively manages risks and issues at the project level. Regularly liaises with PMO to ensure projects are operating to an agreed way of working. Acted SPOC and liaison person for all aspects of the end-to-end process, (such as for, Authors, content writers, R&P, Publishers, Graphics designers and in-house teams).• Knowledge in Content Management System (CMS), Digital platforms, Conversion, CRM and QA projects. Worked in Waterfall and Agile methodologies projects. Maintained schedules to ensure that key milestones were being met at every phase. Consistently deliver against all contractual obligations include SLAs and KPIs Show less

    • Project Manager
      • Mar 2013 - Mar 2017

      • Acted single point of contact and liaison person for all aspects of the end-to-end process, (such as for Editors, Authors, R&P, Publishers and in-house teams).• Vast experience in handling Higher education, K-12 Print and Digital projects for international clients. (McGraw-Hill, Pearson, Cengage and Kendall Hunt).• Handling a 9 Million USD digital project (Online Bending & Learning) by managing multiple stakeholders in a fast-tracking environment.• Strong knowledge in Digital platforms, Conversion, and QA project.• Increased effectiveness of bidding processes by reviewing project scopes and material takeoffs. • Performed detailed assessments of risks to determine constraints and develop mitigation strategies.• Took active role in company growth by consistently providing quality customer service to promote growth and retention.• Maintained schedules to ensure that key milestones were being met at every phase.• Modified and directed project plans to meet organizational needs.• Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.• Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.• Increased customer satisfaction by solving problems and concerns effectively.• Implemented set of comprehensive tracking processes to monitor project performance.• Utilized cross-training techniques to boost productivity and develop each team member's individual skills set. • Closely collaborated with project members to identify and quickly address problems. Show less

  • Apex Knowldege Technology
    • Chennai Area, India
    • Team Leader
      • Feb 2012 - Mar 2013

      • Mentored junior and senior team members on protocols and procedures of each station to maximize contributions. Distributed individual assignments to team members and monitored progress against production timetables. Led team of 30 [XML] members while providing exceptional deliverables. • Ensure a thorough understanding of the contractual obligations, commercial arrangements & Service Level Agreements of account and ensure specific details are understood by the wider team where relevant. Ensure relevant case studies exist and that the cross sharing of information is optimized - champion cross fertilization • Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability. Ensure succession plan is in place for the complete Client Servicing team and liaise with other cross functional department heads regarding wider team members where appropriate Show less

  • Asec India
    • Coimbatore Area, India
    • Team Leader
      • Mar 2009 - Feb 2012

      • Led team of 45 members [Graphics Designers, and QC] while providing exceptional deliverables (Ad deliverables). Handled Ad Design projects and able to deliver with quick turnaround. Coached team members in customer service techniques, providing feedback and encouragement toward reaching the targets. • Analyzed and established open and professional relationships with team members which helped resolve issues and conflicts quickly. Ensure optimum productivity levels are achieved and team morale is high. Managed QDAG team (Quality & Audit group) to ensure final ad products meet customer expectation. • Monitor and ensure clients understand agreed workflows and manage them through the process. Set and manage client expectations deliverables and timeframes. Escalate all serious client issues to project manager immediately and recommend solutions wherever possible. Strive to better client and stakeholder relations Show less

Education

  • Sree Saraswathi Thyagaraja College
    Msc Software System, Computer Science
    2004 - 2009

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