Experience

National Ambulance

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Emergency Medical Technician-Basic

  • May 2018 - Present

  Respond to instructions from the emergency medical dispatcher and maintain communications equipment to maintain contact with dispatcher during emergency and non-emergency transfers Perform patient assessments to determine the nature and extent of illness and treat patients according to Massachusetts Emergency Medical Services Statewide Treatment Protocols Perform activities including first aid, immobilization of injuries, administration of oxygen, and administration of Basic Life Support procedures in the prehospital setting Take and record vital signs including blood pressure, pulse, respiratory rate, blood glucose level Administer appropriate medications outlined in Massachusetts Emergency Medical Services Statewide Treatment Protocols Ensure assigned ambulance is appropriately stocked with emergency care equipment Show less



BAYSTATE WING HOSPITAL-PALMER MEDICAL CENTER

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Inpatient Geriatric Psychiatry Operations Associate

  • Jul 2020 - Jan 2021

  Answer the telephone and intercom in a timely and professional manner, direct calls appropriately, and take messages Ensure patient/staff safety at all times Interact professionally with patient/family/staff, function as liaison between administration, patients, peers, other departments and other healthcare providers Alert nursing staff of abnormal lab test results or new test or lab orders Maintain patient charts and logbooks in the department Maintain awareness of patients' condition and whereabouts, maintains patient confidentiality at all times following HIPAA requirements Show less



BAYSTATE MEDICAL CENTER EMERGENCY DEPARTMENT

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Emergency Department Assistant

  • Jul 2018 - Jul 2020

  Under the direction and supervision of a Registered Nurse, assist staff and physicians with direct patient care including compressions during CPR Transport patients to tests, procedures, and various units from the Emergency Department as ordered by physicians Knowledge of behavioral health interventions including de-escalation techniques Stock carts including Suture and Isolation Carts Contribute to the overall orderliness and cleanliness of the unit Under the direction and supervision of a Registered Nurse, assist staff and physicians with direct patient care including compressions during CPR Transport patients to tests, procedures, and various units from the Emergency Department as ordered by physicians Knowledge of behavioral health interventions including de-escalation techniques Stock carts including Suture and Isolation Carts Contribute to the overall orderliness and cleanliness of the unit



Hampshire Gastroenterology Associates, LLC

• Prior Authorization Specialist

  • Jun 2015 - May 2017

  Answer calls from physician offices and insurance companies using exemplary customer service skillsAccurately enter required information (non-clinical and structured clinical data) into computer database Review structured clinical data matching it against specified medical terms and diagnoses or procedure codes and follow established procedures for authorizing request or referring request for further reviewAttach incoming information to eCW databaseCall back providers with pre-certification numbers as needed and file completed pre-certification requests as per established proceduresMaintain patient confidentiality as defined by State, Federal, and company regulations Show less

• Medical Office Receptionist

  • Dec 2014 - Jun 2015

  Answer telephones and direct calls to appropriate staffSchedule and confirm patient diagnostic appointments, procedures, or medical consultations.Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications as neededMaintain medical records or correspondence filesGreet visitors, ascertain purpose of visit, and direct them to appropriate staffCompile and record medical charts, reports, or correspondence, using a personal computerReceive and route messages or documents, such as laboratory results, to appropriate staffTransmit correspondence or medical records by mail, e-mail, or faxPerform various clerical or administrative functions, such as ordering and maintaining an inventory of suppliesInterview patients to complete documents, case histories, or forms, such as intake or insurance forms Show less



CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• PTCB Certified Pharmacy Technician

  • Sep 2013 - Mar 2015

  Provide customer service by assisting customers with filling prescriptions in person and on the telephone Contact patients when there is an issue with filling their prescriptions Maintain patient confidentiality according to HIPAA and CVS standards Process written and faxed prescriptions Translate SIG codes or abbreviations Process prescriptions in time order, including counting and measuring drugs, capping vials and bottles, and labeling vials and bottles Resolve Third Party rejections Perform all register transactions Show less



Wingate Healthcare South Hadley, Ma

• South Hadley, Ma

• Certified Nursing Assistant

  • Jun 2014 - Dec 2014

  Provide residents' personal hygiene by helping clean after toileting, changing briefs, giving baths and showers Assist in activities of daily living by serving meals, feeding residents as needed; ambulating, transferring and positioning residents; providing snacks fresh water between meals; toileting Follow individualized care plans of each resident Document care provided, reports, logs, records, input and output information Provide resident comfort, answer to resident call bells; reporting new physical or behavioral observations to nursing supervisor Protect resident dignity and privacy, promote safety and independence Show less



University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• Departmental Assistant/Laboratory Technician

  • Dec 2012 - Jul 2013

  Performed routine laboratory maintenance operations (clean glassware, maintain instruments, operate distilled water apparatus, etc) Maintained laboratory stocks, supplies, and disposables (chemistry, disposable plastic wear, etc) and make purchase orders accordingly DNA extraction on ticks and bees using the Epicentre kitRan weekly qPCR analysis of tick specimens as part of the lab's diagnostic service DNA sequencing and analysisExperience with gel eletrophoresis

• Laboratory Assistant

  • Jul 2012 - Dec 2012

  Performed routine laboratory maintenance operations (clean glassware, maintain instruments, operate distilled water apparatus, etc) Pipetting Experience with DNA extractions on ticks and bees using Epicentre kitKnowledge of Real-Time qPCR



Microboard Processing Inc.

• Seymour, CT

• Summer and Winter Intern

  • May 2010 - Jul 2012

  Mirtec Operator, Quality Assurance Department Assured quality of microboards for various errors using conveyer belt Mirtec programs Identified microboards with errors and return to appropriate department to be repaired Re-ran fixed boards to ensure they no longer have errors Human Resources and Accounting Asssistant Assisted Human Resources department with making documents on policies Organized and maintained employees’ medical and personnel records Helped set up company events e.g. holiday luncheon Other Experience Helped Shipping and Receiving Department with maintenance of inventory Show less