Vidyut Haryan

Assistant Product Manager at Mirc Electronics (ONIDA)
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Contact Information
us****@****om
(386) 825-5501
Location
Thane, Maharashtra, India, IN
Skills

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Credentials

  • Excellence in Data Analysis using SQL
    Edvancer
    Mar, 2022
    - Nov, 2024
  • Post Graduate Program in Data Science
    University of Petroleum and Energy Studies
    Aug, 2021
    - Nov, 2024
  • Excellence in Machine Learning
    Edvancer
    Apr, 2021
    - Nov, 2024

Experience

  • Mirc Electronics (ONIDA)
    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Assistant Product Manager
      • Oct 2020 - Present

  • Adonis Electronics Pvt Ltd
    • Andheri
    • Trainee Electronics Engineer
      • May 2017 - Sep 2020

      • Technical support for LED TV on field, New product training and providing the solution to on-field technicians with proper Coordination with Quality Team. • Responsible for prepare and analyze Field Failure reports for improving the Quality of the product with Quality team And R&D team. • Publish Monthly FFR reports for LED TV to factory & development team, and improvement in quality through improvement in top 10 failures along with the team. • Responsible for Replacement approval for products based on escalation and spares non-availability. • Arranging spare parts like Panel and other main parts related to LT to avoid any escalation. • Coordination with R&D team and Quality team for any software upgrade in TV required to make product reliable on field. • Analyze the customer issue if required on field and track the defect. • Mapping the new parts for new products into the system as per mentioned in BOM and also guide to branches and CRC for common parts used in different models i.e. Alternate part. • Improvement in product rating on Amazon and Flipkart Website by resolving the issues posted by customer online & Giving them proper Technical support if required on Field. • Daily working on PNA to make customer happy by solving their issues on urgent basis. • Report the issues observed on field for new models to R&D team like Main board failure or Panel Failure. • Working with Operation/Escalation team for solving the escalations of customer. • Technical support to all SAREGAMA CARVAAN models on field. • Working with SAREGAMA Team for call closure along with operations team, giving training for all models of SAREGAMA to technicians, Service centers and BSM. • Daily monitoring call closure status of all branches and working on the issues faced by branches for making smooth system and avoid escalation. • Working for daily completion of Installation calls and making reports for E-Commerce like Amazon (ONIDA/NON-ONIDA) and Flipkart. Show less

Education

  • K. J. Somaiya Institute Of Engineering and Information Technology
    Engineer’s Degree, Electronics Engineering
    2013 - 2016
  • Government Polytechnic Mumbai
    Diploma, Electronics Engineering
    2010 - 2013
  • S.H.Jondhale Vidyamandir, Dombivli (W)
    1998 - 2010

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