Experience

Banking

• 1 - 100 Employee

• Senior Detection Analyst

  • Apr 2023 - Present

  Leadership Role working special project workshops, Identifying risks, assumptions and mitigate loss. Working closely on high level fraud accounts and applications ensuring that understanding and experience is shared through best practice. Leadership Role working special project workshops, Identifying risks, assumptions and mitigate loss. Working closely on high level fraud accounts and applications ensuring that understanding and experience is shared through best practice.

• Fraud Specialist

  • Jun 2022 - Present

  Preventing money or property from being obtained through false pretenses, working inbound and outbound calls. Using tolls and platform and procedures to protect customers identity and personal information. Application processing, opening, closing restricting, and releasing accounts. Responsible for solving problems and dealing with contentious issues whilst always maintaining excellent customer service. Preventing money or property from being obtained through false pretenses, working inbound and outbound calls. Using tolls and platform and procedures to protect customers identity and personal information. Application processing, opening, closing restricting, and releasing accounts. Responsible for solving problems and dealing with contentious issues whilst always maintaining excellent customer service.



U.S. Department of Homeland Security, Office of Intelligence and Analysis, Private Sector Engagement

• United States
• Government Administration
• 1 - 100 Employee

• TSO

  • Sep 2016 - Jun 2022

  Process and protect the traveling public, use of all screening machines CAT, ASL, X-ray and equipment, coaching and retraining employees, communication with Secure Flight for ID verification (IVCC), process SSSS passengers, collection and logging of all lost/found monies, reporting passenger currency, team leader and job assignment rotation, open and closing lanes per request of management, physical and property search, confiscating prohibited items, observation, behavior detection, disability assistance and passenger support. AIM support and leave member. Show less



Royal Designs by S and J

• Teacher of Cosmetology

  • Jan 1993 - Sep 2016

  Scheduling, counseling, styling, customer service, sales, inspirational motivator, full body waxing, hair fusion, color correction, weaving, thinning or balding hair treatment and coverage as well as makeup artistry. Experience with all hair types and textures. I enjoy making people feel better about trying something new. Scheduling, counseling, styling, customer service, sales, inspirational motivator, full body waxing, hair fusion, color correction, weaving, thinning or balding hair treatment and coverage as well as makeup artistry. Experience with all hair types and textures. I enjoy making people feel better about trying something new.



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• CCSR

  • Mar 2016 - Aug 2016

  Home and auto policies, first notice of loss, inbound service calls, new and existing claims, fault ratings, CAT, total loss, financials, inquiries, tow and rentals. Development/product creation, Microsoft systems, licensing, continued education in a team orientated business (Contact employee) Home and auto policies, first notice of loss, inbound service calls, new and existing claims, fault ratings, CAT, total loss, financials, inquiries, tow and rentals. Development/product creation, Microsoft systems, licensing, continued education in a team orientated business (Contact employee)



CJS Services

• United States
• Hospitals and Health Care

• Accounting Manager

  • Jan 2014 - Mar 2016

  scheduling, equipment management, tracking, filing, meeting new clients and tax filing for a floor cleaning and replacement company. Now specializing in home improvement as well. scheduling, equipment management, tracking, filing, meeting new clients and tax filing for a floor cleaning and replacement company. Now specializing in home improvement as well.



Hard Rock International

• United States
• Hospitality
• 700 & Above Employee

• Live Nation Entertainment Bartender

  • Jun 2015 - Dec 2015

  Greeting/Conversing with guest, sales and service while providing professional attitude and appearance, processing cash transactions, prepare and pour alcohol and non-alcoholic beverages, cut and prepare garnish fruits and foods, cleaning stocking, inventory of all F&B, open and close several bar locations, motivating and training new employee's, support Bar Porters. Concert events, customer service, conflict de-escalation between patrons and cut off services per TIPS regulations. Very fast pace environment. Show less



Hollywood Mahoning Valley

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Bartender

  • Sep 2014 - Jun 2015

  Fast pace high volume entertainment bartender, advance beverage service and banquets, TIPS certified and professional customer service. Processing Cash transactions, prepare and pour alcohol and non-alcoholic beverages,cleaning stocking and inventory of all F&B, fast pace environment, open and close several bar locations, motivating and training new employee's, support Bar Porters. Fast pace high volume entertainment bartender, advance beverage service and banquets, TIPS certified and professional customer service. Processing Cash transactions, prepare and pour alcohol and non-alcoholic beverages,cleaning stocking and inventory of all F&B, fast pace environment, open and close several bar locations, motivating and training new employee's, support Bar Porters.



Due North Distribution

• Sales Rep/Distributor

  • Jul 2010 - Jun 2015

  Family owned business: Sales, Promotions and Business Analysis. Daily travel, sales and marketing of Food and Beverage. The natural energy drink know as Beaver Buzz and Seafoods from Thailand. Responsible for setup, displays, racks replacement and coolers in Bars, Gas Station and Grocery Stores such as Sparkle Market, Mr. D's- Brookflied, Valley View Food Mart, Walgreens- Ohio areas of Cortland and Hubbard, County’s: Maigh Eo-west side of Y-Town, Brookfield Drive Thru, Party Shop- Hubbard, Tiger's Den-Howland, Mike's Bar & Grill and Yankee Lake....OH. Other territories of PA and WV. Distribution of Seafoods and high quality Tuna. Show less



RTI International Metals (Acquired by Alcoa on July 23, 2015)

• Mining
• 200 - 300 Employee

• Shear Operator

  • May 2012 - Sep 2014

  Shear Operator: operation of industrial shear, lock out/ tag out, breakdown and repair shearing machine, blueprint reading, cutting bars and plates to specified length and width, measurement tools and metric readings. Packweld: talc applications, combine titanium and steel for rolling process, heavy lifting and crane operation. Labor: installation of office equipment, setup and breakdown removal of furniture and machinery, operate and inspect industrial floor sweeper, snow and waste removal. Painter: Sand, Prep, remove/resurface and paint floor lines, all rails, walls and tanks. Warehousing: plate inspection, certified high lift driver, overhead crane operation, truck loading and unloading. Working in extreme climates such as Cold and Hot temperatures. Crane operator: stage warehouse floor, load trucks, move all metal materials, weight calculations, straps and chain usage as well as Tow Motor experience. Show less



Jcpenney Styling Salon

• United States
• Real Estate
• 200 - 300 Employee

• Cosmetology

  • Aug 1991 - Jan 2012

  Top sales rep, management, front desk scheduling, customer service, hair removal for men and women, hair styling, facials, makeup and nail tech. Specializing in children’s cuts, mens hair/skin care, razor shaving, flat tops and bread grooming. Top sales rep, management, front desk scheduling, customer service, hair removal for men and women, hair styling, facials, makeup and nail tech. Specializing in children’s cuts, mens hair/skin care, razor shaving, flat tops and bread grooming.



Hefren-Tillotson

• United States
• Investment Banking

• Receptionist/Administrative Support

  • Sep 2010 - Oct 2010

  Front Desk Receptionist professional attire, switch board operator, sort, open, inspect mail for delivery, create documents, word, excel and power points. Schedule meetings, receive and route calls, monitor radio interviews and schedule weekly board cast. Knowledgeable rapport with all financial advisers and trust with clients. This was a great place to work, lots of perks. Relocation or I would still be there. A great place for investments. Front Desk Receptionist professional attire, switch board operator, sort, open, inspect mail for delivery, create documents, word, excel and power points. Schedule meetings, receive and route calls, monitor radio interviews and schedule weekly board cast. Knowledgeable rapport with all financial advisers and trust with clients. This was a great place to work, lots of perks. Relocation or I would still be there. A great place for investments.



PTI

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Jun 2010 - Sep 2010

  Supervise, discipline/termination of employees, training/coaching meetings, team building, customer relations, travel between locations to overseeing all automotive part inspections. Warehousing and distribution,quality assurance, employee conflict resolution. Liaison between supporting companies and corporate. This company main focus was part inspection and repair for GM defects. Supervise, discipline/termination of employees, training/coaching meetings, team building, customer relations, travel between locations to overseeing all automotive part inspections. Warehousing and distribution,quality assurance, employee conflict resolution. Liaison between supporting companies and corporate. This company main focus was part inspection and repair for GM defects.



CMCO

• Belgium
• 1 - 100 Employee

• Production Supervisor

  • May 2010 - Aug 2010

  Supervisor 50-100 employees, oversee Crane and Hoist operation, stage shipping floor per orders, parts allocation, warehousing, blueprint reading and schematics of electrical boards and outside sales. Relocation Supervisor 50-100 employees, oversee Crane and Hoist operation, stage shipping floor per orders, parts allocation, warehousing, blueprint reading and schematics of electrical boards and outside sales. Relocation



Traverus

• Travel Arrangements
• 1 - 100 Employee

• Business Owner

  • Dec 2007 - Dec 2009

  Home based business IATA/CLIA Licensed, for all your travel needs:) Loved working for myself. Home based business IATA/CLIA Licensed, for all your travel needs:) Loved working for myself.



Delphi

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Divisional Admin Engineering Dpt.

  • Aug 1994 - Nov 2007

  Global Purchasing Administrator/Engineering (Delphi/GM) Lean/cost reduction, GSD Master: negotiate pricing and service agreements with procurement vendors, update and authorize/sign for parts and connector changes, create automotive blue prints of parts and other components through global shared site. R & D. IMDS updating and removing component materials from table elements for the creation of part and pieces in Covisint. Conduct weekly Webinar meetings for International Industries, Incoterms, SSI and PPI infromation, SAP, PPAP approve and rework assignments. Use of all measurement tools and metric conversion. Business Builder for North America and Europe. Traffic Clerk 1998-2000 Job assignments, inventory/tracking of all materials and packing, control nonconforming material. Self-managed Supervisory duties, customer service, single bills, load sheets, multiple manifests. Expedite shipments outside N.A. or intercontinental shipments through FCA Origin 2000 Incoterms, transportation, duty charges and export documentations Domestic, international and air freight, approvals/clearance of freight with United Tech, Bax Global, Eagle USA, Lear, Honda, etc. Delphi trucking/shipping database systems and TR0 screens Management(Supervisor)/Shipping 1996-1998 Manage 50-100 union employees, address work related issues between employees, assist with union calls, coaching and conflict resolution while maintaining a safe environment. Assign schedules oversee tow motor drivers, time keeping, distributing employee's checks, dispatch salvage calls. Production 1994-1996 Assembly line worker, punch press, parts inspector, solder pot dipping, cable wire extrusion operator and machine repair use of all measurement tools and measurement conversions. Learning as much as possible and advancing from the bottom to the top Salary Management and Engineering Administration positions sharing my working knowledge to train others on the shop floor and international companies. Show less



Rainbow Modeling

• Fashion Model and Commerical

  • Jan 1984 - Jan 2000

  Fashion shows, runway, presidential commercials, car shows, swim suit competitions, Salsa, Merengue,Asian and Hawaiian dance reviews/publication in Pittsburgh, Columbus, Cleveland, Youngstown,Nevada and Hawaii. Fashion shows, runway, presidential commercials, car shows, swim suit competitions, Salsa, Merengue,Asian and Hawaiian dance reviews/publication in Pittsburgh, Columbus, Cleveland, Youngstown,Nevada and Hawaii.