Victory A. Odianosen

Oasis Ambassador at Oasis Protocol Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG

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Bio

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Credentials

  • Python
    Kaggle
    Jan, 2023
    - Nov, 2024
  • Introduction To Programming
    Kaggle
    Dec, 2022
    - Nov, 2024
  • Content Marketing
    HubSpot Academy
  • Google
    Google Digital Skills For Africa
  • Leading With A Growth Mindset
    LinkedIn

Experience

    • Computer Networking Products
    • 1 - 100 Employee
    • Oasis Ambassador
      • Aug 2022 - Present

      Data Structuring.Create and distribute content.Translate articles.Manage database and create visualizations.Organize, host and moderate events. Data Structuring.Create and distribute content.Translate articles.Manage database and create visualizations.Organize, host and moderate events.

    • Nigeria
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Executive Team Support Manager
      • Jul 2021 - Present

      Hire and train staff for the executive team.Create employee process flows and standards of operations.Manage programs that shape and improve company culture and employee KPIs.Manage recruitment, interview applicants, modify hire paperwork and conduct training for new hires.Analyze data from feedback and surveys to ascertain employee growth and recommend appropriate training. Hire and train staff for the executive team.Create employee process flows and standards of operations.Manage programs that shape and improve company culture and employee KPIs.Manage recruitment, interview applicants, modify hire paperwork and conduct training for new hires.Analyze data from feedback and surveys to ascertain employee growth and recommend appropriate training.

    • Customer Success Manager
      • Aug 2017 - Jun 2021

      Processed technical and non-technical inquiries from customers quickly and achieved success by decreasing ticket processing time by 37% in 7 months.Collaborated with departments (execs, product/ tech team and customers) to unify each department’s customer service goals and launch products.Managed a community of product testers and support staff.Onboarded new clients, informed and updated current and prospective clients on new product offers, updates and promotions.Developed and maintain help centre documentation, policies and procedures.Conducted training for new hires and developed training materials, standards of operation (SOP), and process flows.Offered product demonstrations and training to staff and customers. Analysed customer suggestions and recommended product revisions.

Education

  • University of Benin
    B.sc (Ed), English and Literature
    2012 - 2017

Community

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