Victory A. Odianosen
Oasis Ambassador at Oasis Protocol Foundation- Claim this Profile
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Topline Score
Bio
Credentials
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Python
KaggleJan, 2023- Nov, 2024 -
Introduction To Programming
KaggleDec, 2022- Nov, 2024 -
Content Marketing
HubSpot Academy -
Google
Google Digital Skills For Africa -
Leading With A Growth Mindset
LinkedIn
Experience
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Oasis Network
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Computer Networking Products
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1 - 100 Employee
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Oasis Ambassador
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Aug 2022 - Present
Data Structuring.Create and distribute content.Translate articles.Manage database and create visualizations.Organize, host and moderate events. Data Structuring.Create and distribute content.Translate articles.Manage database and create visualizations.Organize, host and moderate events.
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LifeBank
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Nigeria
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Hospitals and Health Care
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1 - 100 Employee
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Executive Team Support Manager
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Jul 2021 - Present
Hire and train staff for the executive team.Create employee process flows and standards of operations.Manage programs that shape and improve company culture and employee KPIs.Manage recruitment, interview applicants, modify hire paperwork and conduct training for new hires.Analyze data from feedback and surveys to ascertain employee growth and recommend appropriate training. Hire and train staff for the executive team.Create employee process flows and standards of operations.Manage programs that shape and improve company culture and employee KPIs.Manage recruitment, interview applicants, modify hire paperwork and conduct training for new hires.Analyze data from feedback and surveys to ascertain employee growth and recommend appropriate training.
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Customer Success Manager
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Aug 2017 - Jun 2021
Processed technical and non-technical inquiries from customers quickly and achieved success by decreasing ticket processing time by 37% in 7 months.Collaborated with departments (execs, product/ tech team and customers) to unify each department’s customer service goals and launch products.Managed a community of product testers and support staff.Onboarded new clients, informed and updated current and prospective clients on new product offers, updates and promotions.Developed and maintain help centre documentation, policies and procedures.Conducted training for new hires and developed training materials, standards of operation (SOP), and process flows.Offered product demonstrations and training to staff and customers. Analysed customer suggestions and recommended product revisions.
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Education
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University of Benin
B.sc (Ed), English and Literature