Cyber Security Specialist

• Feb 2022 - Present

Windows Cyber Security Analyst

• Jul 2021 - Feb 2022

Analysis and correction of Windows security vulnerabilities, implementation of security configuration (baselines), auditand implementation of Microsoft security and other services of this platform. Gathering evidence of information security incidents to develop preventive action plans, auditing and process control to identify whether they are appropriate to information security measures and policies, preparation of non-compliance report to enable the restructuring of the environment (Risk Analysis and Risk Map), resolution of incidents that occurred during the Hardening process.

IT Consultant

• Feb 2021 - Jun 2021

Face-to-face support to users through the Helpdesk tool, remote user support (Team Viewer and Quick Assistance), creation of domains, users, OUs and groups, creation of emails and policies (Office 365 and G suite), maintenance and implementation of Hyper-V and Vmware ESXI servers, maintenance and configuration of desktops and notebooks, maintenance and implementation of Kaspersky on workstations and servers, daily restore tests, support in the automation of tasks with bat and vbs scripts, conducting documentation on the procedures and processes developed, documentation of customers and other support to the IT department.

IT Infrastructure Analyst

• Oct 2018 - Jan 2021

User support (infrastructure and telecommunications) through the Helpdesk tool, remote user support through Team Viewer and PulseWay, user creation, groups, and AD management, email creation, policies, and groups in Office 365. Support in the development of dashboards to measure calls and contracts using the Power BI tool, maintenance and implementation of servers, implementation of Veeam Backup and Replication, implementation of Arcserve Backup and UDP, performance of daily tests of restore and monthly checklist of jobs. Support in the implementation and maintenance of Firewall (Fortigate, Uniconet, and PfSense). Creation of bat, VBS, and Python scripts for task automation, support in the development of customer documentation and other support to the IT department

Intern - IT LAM Infraestructure

• Dec 2017 - Oct 2018

Support infrastructure and telecommunications through the Helpdesk tool, configuration of user profile, installation of specific printers and software, support in backup and transition of smartphones, management of contracts of printing outsorcing, management and inventory control of network assets, quotation of materials and services, backup of the entire environment (LTO Ultrium 4 tapes) and other support to the IT department. Support infrastructure and telecommunications through the Helpdesk tool, configuration of user profile, installation of specific printers and software, support in backup and transition of smartphones, management of contracts of printing outsorcing, management and inventory control of network assets, quotation of materials and services, backup of the entire environment (LTO Ultrium 4 tapes) and other support to the IT department.