Experience

Cubic Telecom

• Ireland
• Software Development
• 100 - 200 Employee

• MNO Partnerships Senior Manager

  • Jul 2022 - Present



BionicGym

• Ireland
• Wellness and Fitness Services
• 1 - 100 Employee

• Head of Customer Support

  • Jul 2020 - Aug 2022



Cable & Wireless Communications

• United States
• Telecommunications
• 700 & Above Employee

• Business Development Senior Consultant

  • Sep 2015 - Jan 2016



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• 4G/LTE Business Development Manager

  • Apr 2013 - May 2015

  Developed commercial strategy for new technology implementation in international roaming aspect and managed the roll-out; Built operational framework for new technology implementation (4G) across all functions legal, billing, stock management, governance, vendors, procurement; Established and developed key industry partnerships, negotiated commercial contracts (Asia, USA, Europe); Translated strategy into goals for operations centrally and for the teams across the markets.

• Head of Testing

  • May 2009 - Apr 2013

  Established and led high-performing operational team of 70+ employees in Luxembourg, Spain and India as a centre of excellence for Vodafone; Led and completed operational transformation of roaming operations across the group into a centralised function in Luxembourg; Managed the budget, planning of budget cycles, controls of the spendings/timing etc; Developed and consistently monitored key business metrics to analyse and consistently improve the team performance across… Show more Established and led high-performing operational team of 70+ employees in Luxembourg, Spain and India as a centre of excellence for Vodafone; Led and completed operational transformation of roaming operations across the group into a centralised function in Luxembourg; Managed the budget, planning of budget cycles, controls of the spendings/timing etc; Developed and consistently monitored key business metrics to analyse and consistently improve the team performance across locations; Implemented best-in-class processes and practices to grow productivity through daily, weekly, monthly reports and set of KPIs.



Digicel Group

• Jamaica
• Telecommunications
• 700 & Above Employee

• Roaming Operations Manager

  • May 2007 - Apr 2009

  Established operational units for the newly launched markets and managed daily operations to grow roaming business across 30 operating companies in Caribbean, Central and South America; Managed local and remote operation teams to achieve and constantly improved service levels based on plan and targets committed to the board; Designed and successfully led to launch operational set up for new markets: Digicel Panama, Suriname, Honduras, and British Virgin Islands; Ensured close and… Show more Established operational units for the newly launched markets and managed daily operations to grow roaming business across 30 operating companies in Caribbean, Central and South America; Managed local and remote operation teams to achieve and constantly improved service levels based on plan and targets committed to the board; Designed and successfully led to launch operational set up for new markets: Digicel Panama, Suriname, Honduras, and British Virgin Islands; Ensured close and constructive collaboration between all departments, facilitated conflict resolution (technical, billing, legal, compliance, finance). Show less Established operational units for the newly launched markets and managed daily operations to grow roaming business across 30 operating companies in Caribbean, Central and South America; Managed local and remote operation teams to achieve and constantly improved service levels based on plan and targets committed to the board; Designed and successfully led to launch operational set up for new markets: Digicel Panama, Suriname, Honduras, and British Virgin Islands; Ensured close and… Show more Established operational units for the newly launched markets and managed daily operations to grow roaming business across 30 operating companies in Caribbean, Central and South America; Managed local and remote operation teams to achieve and constantly improved service levels based on plan and targets committed to the board; Designed and successfully led to launch operational set up for new markets: Digicel Panama, Suriname, Honduras, and British Virgin Islands; Ensured close and constructive collaboration between all departments, facilitated conflict resolution (technical, billing, legal, compliance, finance). Show less



VEON

• Netherlands
• Telecommunications
• 700 & Above Employee

• Roaming Development Manager

  • Jan 2005 - 2007

  Successfully launched projects for identified business opportunities based on market analysis and competitor activity monitoring; Presented business opportunities to the board, delivered the approved projects to launch; Led RFQ and RFP process to vendor selection for SIM-cards, network extensions and other projects; Represented the company at international industry conferences and working groups GSMA, Roaming Innovation Group (RING). Successfully launched projects for identified business opportunities based on market analysis and competitor activity monitoring; Presented business opportunities to the board, delivered the approved projects to launch; Led RFQ and RFP process to vendor selection for SIM-cards, network extensions and other projects; Represented the company at international industry conferences and working groups GSMA, Roaming Innovation Group (RING).



OJSC VimpelCom (Beeline)

• Moscow, Russia

• International Roaming Coordinator

  • Sep 2002 - Jan 2005

  Successfully launched projects for identified business opportunities based on market analysis and competitor activity monitoring; Presented business opportunities to the board, delivered the approved projects to launch; Represented the company at international industry conferences and working groups; Successfully launched projects for identified business opportunities based on market analysis and competitor activity monitoring; Presented business opportunities to the board, delivered the approved projects to launch; Represented the company at international industry conferences and working groups;



MTS Group

• Russian Federation
• Telecommunications
• 700 & Above Employee

• Roaming Coordinator

  • Mar 2000 - Jan 2002

  Drove daily operations: signing contracts, wholesale pricing, revenue margin tracking, competitiveness of services coverage; Developed a new IT system as a business stakeholder to consolidate information on contracts, pricing, services footprint and feed directly to web-site for external customers or internal stakeholders. Drove daily operations: signing contracts, wholesale pricing, revenue margin tracking, competitiveness of services coverage; Developed a new IT system as a business stakeholder to consolidate information on contracts, pricing, services footprint and feed directly to web-site for external customers or internal stakeholders.