Experience

Archway Software
• United States
• Financial Services
• 1 - 100 Employee
• Lead Product Manager

  • Dec 2022 - Present

Pike Street Labs
• Lead Product Manager

  • Jul 2022 - Dec 2022

American Family Insurance
• United States
• Insurance Agencies and Brokerages
• Senior Digital Product Manager

  • Oct 2020 - Jul 2022


Expedia Group

• United States
• Software Development
• 700 & Above Employee

• Senior Technical Product Manager

  • Jul 2012 - May 2020

  Led agile development teams using Scrum and Kanban to develop B2B web applications supporting Expedia Group’s 500k+ lodging partners across 30+ languages and 100+ countries. Translated business requirements from business stakeholders and partners into detailed feature requirements and user stories. Worked closely with user experience, user research, and data science teams to provide customer-focused, mobile-friendly, and locally relevant tools. Highlights: Merged lodging lead acquisition experiences between two organizations; doubled new property count in two years through addition of self-service workflow, migration to the cloud and CICD, and user experience improvements; and defined requirements for new machine-learning based business opportunity system for lodging partners. Show less



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Program Manager

  • Jul 1996 - Jul 2012

  Led teams to develop features across 14 different software products, using both agile and waterfall methodologies. Managed projects for sustained engineering, localization, OEM support and training, conference demos, and market customization. Coordinated work with international teams which included arbitrating disputes, coaching team members on cultural awareness, and building interpersonal relationships and respect. Windows 8 User Experience, Surface, Origami Project (UMPC), Kitchen HW/SW incubation project, Tablet PC, Digital Imaging Pro, Home Publishing Suite, Greetings Workshop Show less



University of Southern California

• United States
• Medical Practices
• 1 - 100 Employee

• Microcomputer Consultant, University Computing Services

  • May 1994 - Jun 1996

  Duties included troubleshooting and problem-solving for a student, faculty, and staff base of 50,000+. Duties included troubleshooting and problem-solving for a student, faculty, and staff base of 50,000+.