Victoria Sykes

Office & Accounting Manager at Benchmark Wine Group
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Contact Information
Location
Napa, California, United States, US

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Experience

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Office & Accounting Manager
      • Nov 2022 - Present

      Established in 2002, Benchmark Wine Group is the leading source of fine and rare wine for wine retailers, restaurants and collectors around the world. Based in Napa Valley, we acquire the most sought-after wines from private individuals and professional contacts. Our staff draws on decades of industry experience and is dedicated to providing exceptional service to all of our clients. Benchmarkwine.com offers 24-hour access to our cellar, displaying inventory in real-time. Provenance Guarantee! For more information, please visit www.benchmarkwine.com or follow @Benchmarkwine on Twitter and Instagram. Show less

    • United States
    • Wine & Spirits
    • 1 - 100 Employee
    • Executive Assistant to Owner
      • Jun 2021 - Nov 2022

      Assistant to Kathryn Hall, Vintner of HALL Wines, WALT Wines & BACA Wines, and former Ambassador to Austria. Main responsibilities include: extensive calendar management and travel arrangements, event planning, office administration & organization, and personal assistant. Assistant to Kathryn Hall, Vintner of HALL Wines, WALT Wines & BACA Wines, and former Ambassador to Austria. Main responsibilities include: extensive calendar management and travel arrangements, event planning, office administration & organization, and personal assistant.

    • Executive Assistant to CEO / Administrator
      • Feb 2019 - Oct 2022

      TV & Movie Production Music Library Database creation and maintenance for 3 Music Libraries (in APM & UPPM) and 80+ Composers G-Suite, iOS, Basecamp, Toggl, SalesForce Composer Contracts creation and tracking, Royalties payment processing TV & Movie Production Music Library Database creation and maintenance for 3 Music Libraries (in APM & UPPM) and 80+ Composers G-Suite, iOS, Basecamp, Toggl, SalesForce Composer Contracts creation and tracking, Royalties payment processing

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Executive Assistant to President & Vice President
      • Aug 2019 - Jun 2021

      All office administrative tasks & travel coordination for Australian Wine Importer Financial reconciling, deposits, expense tracking, QuickBooks TTB Compliance for foreign importing of wine All office administrative tasks & travel coordination for Australian Wine Importer Financial reconciling, deposits, expense tracking, QuickBooks TTB Compliance for foreign importing of wine

    • United States
    • Fundraising
    • 1 - 100 Employee
    • Executive Assistant to President/CEO
      • Aug 2018 - Mar 2019

      Executive administrative needs for non-profit that raises funds for cancer research Project management, customer service, event registration, and digital payments Board of Director meeting scheduling and prep Intern Supervisor, Volunteer Coordinator Executive administrative needs for non-profit that raises funds for cancer research Project management, customer service, event registration, and digital payments Board of Director meeting scheduling and prep Intern Supervisor, Volunteer Coordinator

    • Hospitality Manager
      • Sep 2017 - Apr 2018

      Hospitality Supervisor for Tasting Rooms in the historic 1887 Inglenook Chateau and the Coppola Estate wines, including Rubicon. Training, managing & leading a staff of 14 wine educators (Sommeliers / Concierges) Sharing the iconic 135-year history of the winery chateau, estate vineyards, and its celebrity owners with guests. Payroll, expenses, and scheduling Hospitality Supervisor for Tasting Rooms in the historic 1887 Inglenook Chateau and the Coppola Estate wines, including Rubicon. Training, managing & leading a staff of 14 wine educators (Sommeliers / Concierges) Sharing the iconic 135-year history of the winery chateau, estate vineyards, and its celebrity owners with guests. Payroll, expenses, and scheduling

    • United States
    • Musicians
    • 1 - 100 Employee
    • Co-Founder - Owner/General Manager
      • Jan 2005 - Apr 2017

      The Napa School of Music is a private music school that was founded by Peter & Victoria Sykes and was opened on January 3, 2005. The school has provided thousands of lessons to families in the Napa, Solano, and Sonoma Counties. With 350+ students, 18 outstanding teachers and a full-time Front Desk staff to explain how it all works and to help you find a place in the schedule. Napa School of Music offers private music lessons on 20 different instruments, including voice. We developed the Garage Band 101 program where students are placed in a band with an experienced professional musician/teacher. Students rehearse for 12 -14 weeks. There is a Kids version and an Adult version, so people of all ages can experience the thrill of performing in their own rock concert - complete with cheering fans! Concerts are held at local professional music venues. 12+ years coordinating and strengthening business and financial best practices for the entire company Proven ability to create and implement organizational and prioritizing procedures and standards Exceptional written & verbal communication style with an eye to accuracy and creating & retaining loyal fans Worked daily with a complex schedule - keeping it organized and accurate Conceptualized and implemented more than 50 procedures for a smooth-running, efficient, and fun organization Proven ability to meet deadlines in a fast-paced and quickly changing environment Show less

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Wine Club Assistant / Wine Educator
      • Sep 2000 - Dec 2004

      Joseph Phelps Vineyards is a family-owned and operated wine estate with vineyards and wineries in Napa Valley and on the western Sonoma Coast. The winery was founded in 1973 by Joseph Phelps. Over the next 42 years Joe became one of the most respected figures in the California wine industry, building Joseph Phelps Vineyards into a critically-acclaimed winery internationally known for its iconic wines and unwavering commitment to quality. "Phelps Preferred" wine club is one of the preeminent wine clubs in Napa Valley. Customer Service / Wine Educator - Greeting and educating guests of the winery Encouraged wine and merchandise sales and Wine Club enrollment Helped administer the 5000 member wine club for 3.5 years through varied channels of communication, event planning Show less

Education

  • University of Puget Sound
    BA, Communications & Theatre Arts
    1985 - 1990
  • Napa Valley Wine Academy
    2017 - 2017

Community

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