Victoria Zhang

Personal Assistant at Private Practice of Psychiatry
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA

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Credentials

  • Code Silver - Active Attacker
    Provincial Health Services Authority
    Jul, 2023
    - Nov, 2024
  • Violence Prevention – PVPC Classroom – VCH
    Provincial Health Services Authority
    Jun, 2023
    - Nov, 2024
  • Indigenous Cultural Safety: An Introduction
    Provincial Health Services Authority
    May, 2023
    - Nov, 2024
  • Intro to Gender Diversity
    Provincial Health Services Authority
    May, 2023
    - Nov, 2024
  • Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)
    Government of Canada
    Oct, 2019
    - Nov, 2024
  • Serving It Right: Alcohol Service Training
    Responsible Service BC
    Aug, 2021
    - Nov, 2024

Experience

    • Medical Practices
    • 1 - 100 Employee
    • Personal Assistant
      • Sep 2018 - Present

      - Producing accurate and timely transcriptions of psychiatric reports, including independent medical examinations, medico-legal reports and consult notes - Confirmed patient appointments, pulled medical charts, and organized filing system - Assisted with research project, which involved obtaining informed consent and witnessing patients fill out questionnaires in Mandarin and Cantonese - Producing accurate and timely transcriptions of psychiatric reports, including independent medical examinations, medico-legal reports and consult notes - Confirmed patient appointments, pulled medical charts, and organized filing system - Assisted with research project, which involved obtaining informed consent and witnessing patients fill out questionnaires in Mandarin and Cantonese

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Program Clerk/Transcriptionist
      • May 2023 - Present

      - Providing clerical support, in a float capacity, to the Richmond Mental Health Team, Transitions Clinic, and the Child and Youth Program, building rapport with diverse staff and clientele and quickly adapting to new office dynamics - Providing friendly front desk service, confirming patient arrivals and managing phone communications, effectively receiving and relaying messages from clients to clinicians - Supporting staff by scheduling appointments with clients, booking rooms, and troubleshooting technology-related issues, ensuring organized patient care Show less

  • bb.q Chicken and Pub Main Street
    • Vancouver, British Columbia, Canada
    • Shift Lead
      • Jun 2021 - Mar 2022

      - Responsible for overseeing daily company operations and employee performance, training new servers and ensuring staff compliance with company standards - Effectively communicated any internal issues with upper management, and developed and implemented new strategies for effective service and server training - Excelled in building strong customer relationships, sharing engaging insights about Korean culture and cuisine - Responsible for overseeing daily company operations and employee performance, training new servers and ensuring staff compliance with company standards - Effectively communicated any internal issues with upper management, and developed and implemented new strategies for effective service and server training - Excelled in building strong customer relationships, sharing engaging insights about Korean culture and cuisine

Education

  • The University of British Columbia
    Bachelor of Arts - BA, Psychology
    2018 - 2023
  • Lord Byng Secondary School
    2013 - 2018

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