Victoria Zhang
Personal Assistant at Private Practice of Psychiatry- Claim this Profile
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Bio
Credentials
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Code Silver - Active Attacker
Provincial Health Services AuthorityJul, 2023- Nov, 2024 -
Violence Prevention – PVPC Classroom – VCH
Provincial Health Services AuthorityJun, 2023- Nov, 2024 -
Indigenous Cultural Safety: An Introduction
Provincial Health Services AuthorityMay, 2023- Nov, 2024 -
Intro to Gender Diversity
Provincial Health Services AuthorityMay, 2023- Nov, 2024 -
Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)
Government of CanadaOct, 2019- Nov, 2024 -
Serving It Right: Alcohol Service Training
Responsible Service BCAug, 2021- Nov, 2024
Experience
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Private Practice of Psychiatry
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Medical Practices
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1 - 100 Employee
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Personal Assistant
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Sep 2018 - Present
- Producing accurate and timely transcriptions of psychiatric reports, including independent medical examinations, medico-legal reports and consult notes - Confirmed patient appointments, pulled medical charts, and organized filing system - Assisted with research project, which involved obtaining informed consent and witnessing patients fill out questionnaires in Mandarin and Cantonese - Producing accurate and timely transcriptions of psychiatric reports, including independent medical examinations, medico-legal reports and consult notes - Confirmed patient appointments, pulled medical charts, and organized filing system - Assisted with research project, which involved obtaining informed consent and witnessing patients fill out questionnaires in Mandarin and Cantonese
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Vancouver Coastal Health
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Canada
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Hospitals and Health Care
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700 & Above Employee
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Program Clerk/Transcriptionist
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May 2023 - Present
- Providing clerical support, in a float capacity, to the Richmond Mental Health Team, Transitions Clinic, and the Child and Youth Program, building rapport with diverse staff and clientele and quickly adapting to new office dynamics - Providing friendly front desk service, confirming patient arrivals and managing phone communications, effectively receiving and relaying messages from clients to clinicians - Supporting staff by scheduling appointments with clients, booking rooms, and troubleshooting technology-related issues, ensuring organized patient care Show less
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bb.q Chicken and Pub Main Street
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Vancouver, British Columbia, Canada
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Shift Lead
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Jun 2021 - Mar 2022
- Responsible for overseeing daily company operations and employee performance, training new servers and ensuring staff compliance with company standards - Effectively communicated any internal issues with upper management, and developed and implemented new strategies for effective service and server training - Excelled in building strong customer relationships, sharing engaging insights about Korean culture and cuisine - Responsible for overseeing daily company operations and employee performance, training new servers and ensuring staff compliance with company standards - Effectively communicated any internal issues with upper management, and developed and implemented new strategies for effective service and server training - Excelled in building strong customer relationships, sharing engaging insights about Korean culture and cuisine
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Education
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The University of British Columbia
Bachelor of Arts - BA, Psychology -
Lord Byng Secondary School