Technical Help Desk Associate

• Feb 2022 - Present

Transportation Security Officer

• Aug 2021 - Feb 2022

Senior IT Support Specialist

• Jun 2012 - Jun 2021

Preformed technical and advanced PC hardware, computer software and network support activities to ensure computer networks and Yellowstone County’s sheriff Department and Detention Facility computer equipment, are functional and performing efficiently. Assisted users in resolving computer related problems such as inoperative hardware or software and provides technical support for PC users in the use of standard PC applications, operating environments, and hardware. Installed and maintained hardware and software products and configures PC and network equipment according to department standards. Installed network software, printers, and other peripheral equipment Show less

Footwear Specialist/cashier

• Aug 2011 - May 2012

Helped customer try on shoes, observed and questioned customer about fit, to ensure proper fit. Was responsible for arranging and storing shoes to their designated location. Performed other duties to ensure the customer is properly taken care of and all needs are met for customer while at the store. Performed inventory to make sure department was well stocked. Also, went above and beyond to get the customer the item they wanted, if it was not found within the store. Watched for any misconducted by customer and fellow employees.Provided fast, friendly, and accurate check out services for customers using computerized cash register systems. Maintained accuracy and basic math skills, as well as the ability to memorize product identification codes and weekly ad specials. Bagged customers' orders and help shoppers find items in the store. Assisted in the cleaning and dusting of the check stands and surrounding areas and took “return” products back to proper shelf locations. Show less

Information systems operator/analyst (25B)

• Sep 2003 - Jun 2011