Victoria Whitmore
ICT Dynamics Developer at Lumify Group- Claim this Profile
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Bio
Experience
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Lumify Group (formerly DDLS Group)
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Australia
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Professional Training and Coaching
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1 - 100 Employee
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ICT Dynamics Developer
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Jul 2020 - Present
As an Power Platform / Dynamics developer, I play a crucial role in designing, developing, and implementing customized solutions using Microsoft Dynamics 365 and the Power Platform. Despite being an intermediate developer, I am responsible for working closely with the business to design and architect solutions, as well as project managing their implementation. In addition, I lead a team of three Filipino developers, assigning tasks and ensuring their work aligns with project objectives. In my current role, my key responsibilities include: 1. Designing and architecting custom Dynamics 365 and Power Platform solutions in collaboration with business stakeholders. 2. Project managing the implementation of these solutions, ensuring timely delivery and quality. 3. Leading and providing task assignments for a team of three Filipino developers. 4. Developing, integrating, and customizing Dynamics 365 and Power Platform components. 5. Providing technical support, troubleshooting, and maintaining solution documentation. 6. Keeping up-to-date with the latest Dynamics 365 and Power Platform features, best practices, and industry trends. Leveraging my expertise in the Power Platform, MS Dynamics and Business Central, I collaborate with our IT manager, operations managers and other stakeholders to translate business needs into technical solutions. Show less
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DDLS
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Brisbane, Australia
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ICT Administration Officer
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Dec 2017 - Jul 2020
As an ICT Administration Officer, I played a vital role in managing and maintaining the organization's information and communication technology infrastructure. This position allowed me to develop a strong foundation in various ICT tools, applications, and best practices. Working closely with the IT team and other stakeholders, I was responsible for ensuring the smooth operation and automation of IT systems and providing support to end-users. In my role as an ICT Administration Officer, my key responsibilities included: 1. Assisting in the developement, configuration, and maintenance of software applications. 2. Providing technical support and troubleshooting for end-users, resolving issues related to software. 3. Participating in IT projects, collaborating with project managers, developers, and other stakeholders to ensure successful project outcomes. 4. Managing user accounts, permissions, and access rights, ensuring compliance with security policies and procedures. 5. Creating and maintaining IT documentation, such as user guides, training materials, and system configurations. 6. Monitoring system performance, identifying areas for improvement, and recommending solutions to enhance efficiency. 7. Staying up-to-date with the latest IT trends, tools, and best practices, and sharing knowledge with team members. Throughout my tenure as an ICT Administration Officer, I gained valuable experience in working with different IT systems and tools, including Microsoft Office, Windows Server, and basic SQL queries. This background provided me with a solid foundation Show less
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Australian College of Training and Employment
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Australia
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Higher Education
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1 - 100 Employee
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IT Administration Officer
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Aug 2015 - Dec 2017
As an ICT administration officer I am responsible for general administration tasks within the IT department. During my time at ACTE I have also been responsible for analysing our mobile fleet, asset data entry and analysis. I have been responsible for IT equipment procurement and implemented a company wide asset management system. I also help out on the help desk for administration/asset management issues such as replacing broken equipment. My latest project has been to implement and maintain an online web store for our employees including invoicing. Show less
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Education
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American Public University System
Bachelor’s Degree, Information Technology