Experience

Premier Family Medical

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Lead Receptionist/Trainer

  • Aug 2021 - Present

  Lead Reception Including previous reception duties, improved filing process and storage to optimize office performance. Directing office flow, filing, managing communication lines/responding in a timely manner, managing the office calendar. Trainer Created a new onboarding process, and skill training to reduce staff attrition. Successfully onboarded a team of 10 receptionist which included training on all systems (Microsoft office), office procedure and compliance.

• Front Desk Receptionist

  • Jan 2021 - Aug 2021

  Responsibilities included collecting proper paper work, co-pays, and then checking patient in for appointment. Maintaining a tidy desk and keeping the waiting room clean.