Student Success Coordinator

• Oct 2022 - Present

University Success Coach

• Jun 2021 - Oct 2022

• Helps undergraduate students feel engaged and connected to Montclair State University, facilitating successful academic momentum.• Provides weekly outreach to assigned student caseload using campus advising platform (Navigate) through email, phone and text.• Documents engagement efforts in Navigate.• Works collaboratively with students’ assigned academic advisor and campus partners to ensure seamless communication and teamwork approach to student support.• Follows up with students to ensure connection with referrals and resolution of issues.

Program Associate

• Dec 2021 - Apr 2022

Graduate Student Assistant

• Dec 2019 - Aug 2020

• Assisted the Assistant Provost with administration of projects related to academic advising strategies and activities at Montclair State• Assisted with the coordination and administration of the Presidential Scholars Program• Assisted with monitoring and processing academic policy exceptions managed by the Associate Provost• Prepared and review reports • Assisted the Assistant Provost with administration of projects related to academic advising strategies and activities at Montclair State• Assisted with the coordination and administration of the Presidential Scholars Program• Assisted with monitoring and processing academic policy exceptions managed by the Associate Provost• Prepared and review reports

MBA Online Video Assistant

• Sep 2019 - Dec 2019

•Assisted with editing of online MBA program content •Assisted with editing of online MBA program content

Administrative Assistant

• Sep 2018 - Sep 2019

•Oversaw receptionist area, including greeting visitors and responding to telephone and in-person questions •Assisted with employee and observation scheduling •Provided administrative support for office staff•Assisted with human resource tasks such as overseeing time sheets, organizing paperwork, etc. •Oversaw receptionist area, including greeting visitors and responding to telephone and in-person questions •Assisted with employee and observation scheduling •Provided administrative support for office staff•Assisted with human resource tasks such as overseeing time sheets, organizing paperwork, etc.

Hostess

• Sep 2018 - May 2019

•Set up and broke down coffee and quick service stations•Managed in-person and telephone guest inquiries, customer service requests and reservation bookings •Took guests to their designated table, gave information about specials, handled special requests and provided server information

Outlets Cashier

• Jun 2016 - Sep 2018

•Retail and food sales (sold merchandise, processed payments: cash/ debit/ credit card/ room charge, merchandised and stocked the store, customer service).

President

• Jun 2017 - Jun 2018

•Liaison between Sigma Delta Phi actives and alumni members and Montclair State University officials•Lead efficient and productive executive board meetings and general chapter meetings•Oversaw relations with other organizations•Managed organization's email and Hawksync accounts •Oversaw all executive board and general members •Oversaw the Community Service and Sisterhood committees•Planned and implemented efficient executive board training and position transitions•Met monthly with university adviser and Greek Life coordinator •Planned and implemented retreats for active members•Submitted all rosters, forms, and documents to the Office of Greek Life •Completed and submitted Red Hawk Accreditation packet•Attended and represented Sigma Delta Phi at Greek Training and SGA retreats •Assigned and oversaw committee and chair positions•Updated and distributed the Sigma Delta Phi Constitution, Code of Conduct, and point system•Met with new members to teach the organization's constitution, code of conduct and other rules•Attended or delegated members to attend Greek Council and The Local Council meetings•Updated and managed Google calendar with organization's events•Worked with New Member Educator to oversee the New Member Intake Process

Vice President

• Jun 2016 - Jun 2017

•Planed, facilitated, and hosted all organization's philanthropy, formal, and social events•Coordinated co-sponsorships with other organizations •Managed organization's email account •Oversaw Philanthropy and Special Events committees •In the event that the organization President can not be in attendance the Vice President fulfilled all Presidential duties as well as her own

Information Technology Student Assistant

• Sep 2017 - May 2018

•Provided customer service and basic technical support to students, faculty and staff who submitted work orders to resolve their computer issues. •Provided first tier support for classroom and lab technology issues plus provided event set-up needs, technical equipment troubleshooting, and other arrangements as needed. •Provided customer service and basic technical support to students, faculty and staff who submitted work orders to resolve their computer issues. •Provided first tier support for classroom and lab technology issues plus provided event set-up needs, technical equipment troubleshooting, and other arrangements as needed.

Special Events and Marketing Intern

• May 2017 - Aug 2017

• Assisted in planning and executing all aspects of the organizations’ events• Developed a weekly update content plan to keep our social media platforms current• Sought out and organized vendors, volunteers, and donations for Uncorked and Uncapped event • Assisted in planning and executing all aspects of the organizations’ events• Developed a weekly update content plan to keep our social media platforms current• Sought out and organized vendors, volunteers, and donations for Uncorked and Uncapped event

Banquet Server

• Jun 2012 - Aug 2014

•Set up hall for event•Ran food from the kitchen to the banquet hall •Assisted with food and table prep prior to event•Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance•Served plated dinners to guests and respond to requests for beverages, appetizers and other needs•Communicated with banquet supervisor as well as other servers and event organizers•Served alcoholic and non-alcoholic beverages•Cleaned up venue after event ends and assist with inventory, food storage and other closeout tasks

Camp Counselor

• Jun 2012 - Aug 2014

• Supervised children 4-12 years old•Planned and oversaw camp activities •Ensure camper safety•Set up and ensured recreation equipment is secure and stored properly•Followed safety and emergency procedures and guidelines•Instruct campers in daily routines and cleanup tasks • Supervised children 4-12 years old•Planned and oversaw camp activities •Ensure camper safety•Set up and ensured recreation equipment is secure and stored properly•Followed safety and emergency procedures and guidelines•Instruct campers in daily routines and cleanup tasks