Experience

K Health

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Customer Services Specialist

  • Aug 2021 - Present

  - Establish close relationships with and serve as primary point of contact for clients. - Coordinate appointments and schedule follow-up visits. - Provide information about treatment options and resources. - Connect patients with support services, such as financial assistance programs. - Keep detailed records of patient interactions and progress. - Maintain strict confidentiality in accordance with HIPAA policies. - Establish close relationships with and serve as primary point of contact for clients. - Coordinate appointments and schedule follow-up visits. - Provide information about treatment options and resources. - Connect patients with support services, such as financial assistance programs. - Keep detailed records of patient interactions and progress. - Maintain strict confidentiality in accordance with HIPAA policies.



Indiana University School of Dentistry

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Standardized Patient Educator

  • 2018 - Dec 2021

  - Present and perform cases with learning objectives in an educational setting.- - Collaborate with faculty on case development, adapt to varying learners/styles/circumstances. - Conduct formal and informal debriefing with clear written and verbal communication. - Deliver comprehensive feedback to students, educators, and clinical staff. - Present and perform cases with learning objectives in an educational setting.- - Collaborate with faculty on case development, adapt to varying learners/styles/circumstances. - Conduct formal and informal debriefing with clear written and verbal communication. - Deliver comprehensive feedback to students, educators, and clinical staff.



Target

• United States
• Retail
• 700 & Above Employee

• Guest Relations Specialist

  • 2018 - Aug 2021

  - Resolve complex issues with professionalism, positivity, and accuracy. - Educate guests and team members on retail policies, procedures, and products. - Adapt to evolving technologies while working independently and in a team environment. - Resolve complex issues with professionalism, positivity, and accuracy. - Educate guests and team members on retail policies, procedures, and products. - Adapt to evolving technologies while working independently and in a team environment.



Sahms Ale House

• Carmel, Indiana, United States

• Hostess Server

  • 2018 - Apr 2021

  - Provide exceptional customer service to patrons. - Maintain an orderly and pleasant dining area to ensure a great customer experience. - Provide exceptional customer service to patrons. - Maintain an orderly and pleasant dining area to ensure a great customer experience.