Experience

King

• Sweden
• Entertainment Providers
• 700 & Above Employee

• Senior QA Specialist

  • Mar 2023 - Present

• QA Specialist

  • Mar 2021 - Mar 2023

• QA Analyst

  • Dec 2019 - Mar 2021

  -Work close to the programmers of the propriertary engine team, understands their needs and supports the verification of various developing features of our engine and tools -Detect and isolate the repeatability steps of application errors -Hands-on testing including functionality, exploratory, integration and regression tests -Collaborate with the team to help implement/improve and automate test and release processes



VMC

• United States
• Information Technology & Services
• 500 - 600 Employee

• Remote QA Video Games Tester

  • Jul 2013 - Present

  This was a home based position for casual work.. Each testing schedule would last between 2-6 hours, and I was hired when acquired, depending on the requirements of each project. This position required me to be very flexible, as during global testing, I had to work unsocialable hours. This involved me working with other testers from Canada, America, Austrailia, Europe and Japan. Brief Description of Job Responsibilities: *QA testing AAA video game titles on PS3, PS4, Xbox One and… Show more This was a home based position for casual work.. Each testing schedule would last between 2-6 hours, and I was hired when acquired, depending on the requirements of each project. This position required me to be very flexible, as during global testing, I had to work unsocialable hours. This involved me working with other testers from Canada, America, Austrailia, Europe and Japan. Brief Description of Job Responsibilities: *QA testing AAA video game titles on PS3, PS4, Xbox One and PC platform. *Adhering to NDA terms and conditions. *Following test instructions & plans from the supervisor via Skype and email during test scheduled times. *Testing stress levels of multiplayer servers by using various party matching techniques and features of each game title. *Using a keen eye for detail to report after testing schedules of any errors or bugs within the server stability, connectivity, audio, controls, gameplay, graphics and any other issues. *Using problem solving skills to assist other testers in resolving any issues that occur. *Using online presence and communication tools such as Skype, to stay in constant contact with the supervisor and other team members. *Using technical knowledge to changing the console's NAT type to simulate & test, most problematic connections and communicating with the team to coming up with a solution or come to an understanding of why the issue is happening. *Using pre-made surveys for bug reporting to be sent back to the development teams. *Assisting novice testers and ensuring they understand what was required by the instructions given by the supervisors. Show less This was a home based position for casual work.. Each testing schedule would last between 2-6 hours, and I was hired when acquired, depending on the requirements of each project. This position required me to be very flexible, as during global testing, I had to work unsocialable hours. This involved me working with other testers from Canada, America, Austrailia, Europe and Japan. Brief Description of Job Responsibilities: *QA testing AAA video game titles on PS3, PS4, Xbox One and… Show more This was a home based position for casual work.. Each testing schedule would last between 2-6 hours, and I was hired when acquired, depending on the requirements of each project. This position required me to be very flexible, as during global testing, I had to work unsocialable hours. This involved me working with other testers from Canada, America, Austrailia, Europe and Japan. Brief Description of Job Responsibilities: *QA testing AAA video game titles on PS3, PS4, Xbox One and PC platform. *Adhering to NDA terms and conditions. *Following test instructions & plans from the supervisor via Skype and email during test scheduled times. *Testing stress levels of multiplayer servers by using various party matching techniques and features of each game title. *Using a keen eye for detail to report after testing schedules of any errors or bugs within the server stability, connectivity, audio, controls, gameplay, graphics and any other issues. *Using problem solving skills to assist other testers in resolving any issues that occur. *Using online presence and communication tools such as Skype, to stay in constant contact with the supervisor and other team members. *Using technical knowledge to changing the console's NAT type to simulate & test, most problematic connections and communicating with the team to coming up with a solution or come to an understanding of why the issue is happening. *Using pre-made surveys for bug reporting to be sent back to the development teams. *Assisting novice testers and ensuring they understand what was required by the instructions given by the supervisors. Show less



Sony Interactive Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Embedded Functional Tester

  • May 2018 - Nov 2019

  • Managing bug reports and communicate daily with teams about bugs within scrum meetings • Manual testing of development tools and game project on site • Overseeing all automation testing and providing static code analysis reports for the team • Managing test plans and tasks for each working day & reporting of critical issues to leads • Specialising in testing specific areas such as multiplayer, frontend UI, world maps, state changers, powerups, core technology and… Show more • Managing bug reports and communicate daily with teams about bugs within scrum meetings • Manual testing of development tools and game project on site • Overseeing all automation testing and providing static code analysis reports for the team • Managing test plans and tasks for each working day & reporting of critical issues to leads • Specialising in testing specific areas such as multiplayer, frontend UI, world maps, state changers, powerups, core technology and networking and attending all scrum & sprint meetings for these areas. • Developing skills in debugging live code to aid in diagnosing crashes for the development team • Using live code to pre-emptively find bugs and issues in future builds in order to save time for teams • Building test levels to hone in on a specific issue or test certain areas for build approvals • Using problem solving and attention to detail skills to find, investigate and report any bugs found within the game project and assigning to appropriate person within the development team • Using problem solving skills to assist other testers in resolving any issues that occur. • Providing feedback, suggestions and criticisms to design via either meetings, reports or directly • Providing admin support for the QA support and managing daily reports and other requirements when needed Show less • Managing bug reports and communicate daily with teams about bugs within scrum meetings • Manual testing of development tools and game project on site • Overseeing all automation testing and providing static code analysis reports for the team • Managing test plans and tasks for each working day & reporting of critical issues to leads • Specialising in testing specific areas such as multiplayer, frontend UI, world maps, state changers, powerups, core technology and… Show more • Managing bug reports and communicate daily with teams about bugs within scrum meetings • Manual testing of development tools and game project on site • Overseeing all automation testing and providing static code analysis reports for the team • Managing test plans and tasks for each working day & reporting of critical issues to leads • Specialising in testing specific areas such as multiplayer, frontend UI, world maps, state changers, powerups, core technology and networking and attending all scrum & sprint meetings for these areas. • Developing skills in debugging live code to aid in diagnosing crashes for the development team • Using live code to pre-emptively find bugs and issues in future builds in order to save time for teams • Building test levels to hone in on a specific issue or test certain areas for build approvals • Using problem solving and attention to detail skills to find, investigate and report any bugs found within the game project and assigning to appropriate person within the development team • Using problem solving skills to assist other testers in resolving any issues that occur. • Providing feedback, suggestions and criticisms to design via either meetings, reports or directly • Providing admin support for the QA support and managing daily reports and other requirements when needed Show less



University of West of Scotland

• Musicians
• 1 - 100 Employee

• Digital Futures Student Recruiter

  • May 2016 - Jun 2016

  Temporary position with assisting the Digital Futures team at UWS with promotion and recruiting for their Digital Futures event. Temporary position with assisting the Digital Futures team at UWS with promotion and recruiting for their Digital Futures event.



Sony Interactive Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• R&D QA Support & Test Engineer Intern

  • Dec 2014 - Aug 2015

  *Writing Test Code: working with both client (C++) and server (Java) teams to create test case code for automation systems (CI) *Quality Assurance: end-to-end testing of client and server apps before First Party Quality Assurance (FPQA) submission. Ensuring high quality and functional operation. *Working with SCEA & Activision representatives, implemented USB guitar controller input prototype for the PS4 Omsk units, to allow software to be operated via a special controller type.… Show more *Writing Test Code: working with both client (C++) and server (Java) teams to create test case code for automation systems (CI) *Quality Assurance: end-to-end testing of client and server apps before First Party Quality Assurance (FPQA) submission. Ensuring high quality and functional operation. *Working with SCEA & Activision representatives, implemented USB guitar controller input prototype for the PS4 Omsk units, to allow software to be operated via a special controller type. *Providing support & being the first point of contact for email communication with SCE territories, PS4 developers and external stakeholders. *Provided training to SCE territories via Webinar & conference calling to train in using the Omsk Admin tool. *Providing admin support to the team when required. Show less *Writing Test Code: working with both client (C++) and server (Java) teams to create test case code for automation systems (CI) *Quality Assurance: end-to-end testing of client and server apps before First Party Quality Assurance (FPQA) submission. Ensuring high quality and functional operation. *Working with SCEA & Activision representatives, implemented USB guitar controller input prototype for the PS4 Omsk units, to allow software to be operated via a special controller type.… Show more *Writing Test Code: working with both client (C++) and server (Java) teams to create test case code for automation systems (CI) *Quality Assurance: end-to-end testing of client and server apps before First Party Quality Assurance (FPQA) submission. Ensuring high quality and functional operation. *Working with SCEA & Activision representatives, implemented USB guitar controller input prototype for the PS4 Omsk units, to allow software to be operated via a special controller type. *Providing support & being the first point of contact for email communication with SCE territories, PS4 developers and external stakeholders. *Provided training to SCE territories via Webinar & conference calling to train in using the Omsk Admin tool. *Providing admin support to the team when required. Show less



Scottish Institute for Enterprise

• United Kingdom
• Higher Education
• 1 - 100 Employee

• SIE Intern

  • Sep 2014 - Mar 2015

  I'd promoted SIE on campus or via social media channels. I'd also organised events and competitions and networked with other entrepreneurial organisations or persons.I'd even organised a SIE game jam to combine my studies and work together. I'd organised prizes and even had a representative from SIE and Sony Playstation to act as judges. I'd promoted SIE on campus or via social media channels. I'd also organised events and competitions and networked with other entrepreneurial organisations or persons.I'd even organised a SIE game jam to combine my studies and work together. I'd organised prizes and even had a representative from SIE and Sony Playstation to act as judges.



University of the West of Scotland

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Assistant (Assistive Technology)

  • Sep 2014 - Dec 2014

  I'd promoted on campus and trained students in using assistive technology within the university. I'd promoted on campus and trained students in using assistive technology within the university.



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Counter Attendant

  • Jul 2014 - Aug 2014

  This was just a temporary position I had done during the course of the Commonwealth Games in 2014. I worked within the Athletes Village, within the Worker's Diner area This was just a temporary position I had done during the course of the Commonwealth Games in 2014. I worked within the Athletes Village, within the Worker's Diner area



XBL Gamer Hub

• Glasgow

• Indie Game Lead/Gaming News & Reviewer

  • Jan 2014 - Aug 2014

  I am currently a writer for XBLgamerhub.com. I write articles of any upcoming news and review games. I do this in my spare time. I have been appointed recently the Indie game lead for the site, which entails interviewing and reviewing any indie games currently out for any Microsoft platform. I also report any news that has happened within the indie gaming world. I am currently a writer for XBLgamerhub.com. I write articles of any upcoming news and review games. I do this in my spare time. I have been appointed recently the Indie game lead for the site, which entails interviewing and reviewing any indie games currently out for any Microsoft platform. I also report any news that has happened within the indie gaming world.



Reloaded Studios

• QA Intern

  • Jan 2014 - Apr 2014

  • QA testing the company’s video game titles on mobile and PC platform using the black-box testing methodology approach. • Following test instructions & plans from the QA Lead. • Using a keen eye for detail to report any errors or bugs within the server stability, connectivity, audio, controls, game-play, graphics and any other issues • Being trained in using Jira for bug reports and regression testing. • Further trained in my report writing skills, in order to provide detailed bug… Show more • QA testing the company’s video game titles on mobile and PC platform using the black-box testing methodology approach. • Following test instructions & plans from the QA Lead. • Using a keen eye for detail to report any errors or bugs within the server stability, connectivity, audio, controls, game-play, graphics and any other issues • Being trained in using Jira for bug reports and regression testing. • Further trained in my report writing skills, in order to provide detailed bug reports before they are sent back to the development teams. • Using problem solving skills to assist other testers within the team, in resolving any issues that occur. • Adhering to NDA terms & conditions and other company’s policies & code of ethics. Show less • QA testing the company’s video game titles on mobile and PC platform using the black-box testing methodology approach. • Following test instructions & plans from the QA Lead. • Using a keen eye for detail to report any errors or bugs within the server stability, connectivity, audio, controls, game-play, graphics and any other issues • Being trained in using Jira for bug reports and regression testing. • Further trained in my report writing skills, in order to provide detailed bug… Show more • QA testing the company’s video game titles on mobile and PC platform using the black-box testing methodology approach. • Following test instructions & plans from the QA Lead. • Using a keen eye for detail to report any errors or bugs within the server stability, connectivity, audio, controls, game-play, graphics and any other issues • Being trained in using Jira for bug reports and regression testing. • Further trained in my report writing skills, in order to provide detailed bug reports before they are sent back to the development teams. • Using problem solving skills to assist other testers within the team, in resolving any issues that occur. • Adhering to NDA terms & conditions and other company’s policies & code of ethics. Show less



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Experience Team: B2 PPI Complaint Hander

  • Sep 2012 - Mar 2014

  Brief Description of Responsibilities: • Assessing and decision of PPI complaints with a high level of accuracy and focus on great customer service. • External calls to customer to establish plausibility and obtain further information. • Flexible approach to changes of procedures and policies. • Specialising in specialist products such as mortgages and other single premium loans.

• Consumer Affairs: ISA Processing Administrator

  • Feb 2012 - Aug 2012

  Brief Description of Responsibilities: • Following fraud prevention and data protection protocols, while following customer’s instructions to provide information or update details as requested, as well as showing good customer service. • Working through high volume of caseloads while also assisting the team to meet SLR targets. • Using my experience and expertise in procedures and processes to train colleagues within various areas within the ISA and Bonds processing teams.



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Order Advisor

  • Nov 2011 - Feb 2012

  Working within a contact centre, this was a temporary part time position. I'd worked in a specialised team using quality customer service to contact customers regarding their purchased orders. Working within a contact centre, this was a temporary part time position. I'd worked in a specialised team using quality customer service to contact customers regarding their purchased orders.



Scottish Association for Mental Health

• Glasgow, United Kingdom

• Support Worker

  • Mar 2005 - Jan 2012

  This was a charity based organisation working with individuals with mental health issues. I was based within the housing support projects where I would support adults with mental health issues who live in their own flats, and assist them to develop coping mechanisms and teach them the skills they need to manage their home. This was a charity based organisation working with individuals with mental health issues. I was based within the housing support projects where I would support adults with mental health issues who live in their own flats, and assist them to develop coping mechanisms and teach them the skills they need to manage their home.



Craigend Gardens Care Unit

• Glasgow, United Kingdom

• Senior Care Officer

  • Feb 2003 - Apr 2005

  This was an enhanced residential care home provided 24 hour care to the eldery with various physical and mental illnesses such as dementia. I'd first started as a Care officer and was promoted to a senior position within 7 months. I was responsible for supervising a team and whole operation on the floor. I'd also provided bank cover, to cover in event of absences, holidays and sickness. This was an enhanced residential care home provided 24 hour care to the eldery with various physical and mental illnesses such as dementia. I'd first started as a Care officer and was promoted to a senior position within 7 months. I was responsible for supervising a team and whole operation on the floor. I'd also provided bank cover, to cover in event of absences, holidays and sickness.