Victoria Reiter

Bilingual Direct Service Advocate at Women's Center & Shelter of Greater Pittsburgh
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Chinese Professional working proficiency
  • Spanish Professional working proficiency

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Bio

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Credentials

  • Teaching English as a Foreign Language (TEFL)
    MyTEFL
    Aug, 2020
    - Oct, 2024
  • Fulbright U.S. Student Program
    Fulbright Colombia

Experience

  • Women's Center & Shelter of Greater Pittsburgh
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Bilingual Direct Service Advocate
      • Jun 2022 - Present

      - Provides direct service, advocacy, safety planning, emotional support, psychoeducation, case management, and information and referrals to clients of the WC&S Emergency Shelter, 24-Hour Hotline, and Text/Chat line. - Inputs client information into Salesforce (client tracking system) to keep a record of service deliveries. - Collaborates as part of a team, inter-departmentally and with external organizations, to provide individualized case-management, upholding organizational operational processes while being flexible to meet client needs.

  • Fulbright Colombia
    • Higher Education
    • 1 - 100 Employee
    • English Teaching Assistant
      • Jul 2021 - May 2022

      - Collaborated cross-culturally and bilingually with Colombian professors, using Spanish to design and execute ESL lesson plans, discuss student achievement and track student growth over time. - Built a sense of community and excitement around language learning among Colombian students as head of the university's English Conversation Club. - Served as a cultural ambassador between the U.S. and Colombia, working to break down stereotypes, promote open-mindedness and diversity, and foster intercultural dialogue on both sides.

  • BlingABC
    • China
    • Education
    • 1 - 100 Employee
    • English Education Specialist
      • Jul 2020 - Jul 2021

      - Interviewed diverse candidates from around the world, coaching them on company expectations and familiarizing them with the brand to help them develop their personal skills and potential to achieve success throughout the assessment process. - Coordinated closely with the company headquarters in Beijing throughout the recruiting and on-boarding process, navigating intercultural business practices and using Mandarin to communicate with co-workers. - Developed social media and marketing content to attract new clients and promote company products. - Created English as a Second Language (ESL) educational materials for Chinese child students through web-based learning.

  • Carnegie Mellon University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant - Elementary Chinese II
      • Jan 2020 - May 2020

      - Used a digital platform to review and assess student progress of Mandarin language skills.- Listened to student audio files and recorded audio responses to provide feedback on pronunciation.- Reviewed written tasks and provided feedback on grammar, vocabulary and penmanship.

    • Resident Assistant
      • Aug 2019 - May 2020

      - Received training in how to mentally, emotionally, and academically support student residents of the campus residence halls.- Designed and implemented programming and events to deliver the university's residential education curriculum to the student residents.- Worked as a team with other Resident Assistants and the dormitory Housefellow.- Connected students to campus resources and services.

  • Maines Food & Party Warehouse
    • United States
    • Retail Groceries
    • 1 - 100 Employee
    • Cashier
      • Jan 2018 - May 2020

      - Presented a positive attitude toward customers and representing the store as customers entered.- Efficiently checked out customers' baskets and handled money.- Knowledgeable about products in the store and answered custimer questions.

    • Produce Manager
      • Jan 2019 - Feb 2019

      - Ordered product for the department, kept track of shrink, assessed sales numbers and strategized how to run the department more efficiently.- Managed and delegated tasks to employees.- Participated in weekly collaborative sales calls between different branches and implemented marketing strategies to increase sales.

  • Sakura Teppanyaki & Sushi
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Hostess Server
      • Feb 2020 - Mar 2020

      - Greeted customers entering the restaurant with a positive attitude, seated them, answered their questions about the menu, served their food, bagged to-go orders, and handled money and credit cards. - Interacted with front of the house and back of the house, utilizing both Mandarin Chinese and Spanish. - Greeted customers entering the restaurant with a positive attitude, seated them, answered their questions about the menu, served their food, bagged to-go orders, and handled money and credit cards. - Interacted with front of the house and back of the house, utilizing both Mandarin Chinese and Spanish.

Education

  • Critical Language Scholarship
    Mandarin Chinese
    2020 - 2020
  • Carnegie Mellon University
    Bachelor of Arts - BA, Global Studies, Hispanic Studies, and Chinese Studies
    2016 - 2020

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