Assistant Manager

• Jun 2023 - Present

Oversee team performance and customer satisfaction, assist the general manager with tasks including, but not limited to, stocking deliveries, opening and closing store operations, handling customer questions, and helping solve work-related problems, preparing dishes according to recipes, knowledgeable about front-of-house and back-of-house protocols with training in acai bowl cuisine. Oversee team performance and customer satisfaction, assist the general manager with tasks including, but not limited to, stocking deliveries, opening and closing store operations, handling customer questions, and helping solve work-related problems, preparing dishes according to recipes, knowledgeable about front-of-house and back-of-house protocols with training in acai bowl cuisine.

Long Beach USD In-Person Paraprofessional Tutor

• Feb 2023 - Jul 2023

Provide assistance with individualized programmed materials, carry out instructional programs designated by the teacher, assist in the preparation or production of instructional materials for special education teacher(s), assist teacher with behavior management, and teach appropriate behavior, supervise students during non-instructional periods, as specified in IEP documents, partner with teachers and other service providers (i.e. Speech & Language Pathologist, School Psychologist, Occupational Therapist, etc), and provide bathroom assistance to students. Show less

Assistant Manager

• Jun 2022 - Feb 2023

Oversee team performance and customer satisfaction, assist the general manager with tasks including, but not limited to, stocking deliveries, opening and closing store operations, handling customer questions, and helping solve work-related problems, preparing dishes according to recipes, knowledgeable about front-of-house and back-of-house protocols with training in acai bowl cuisine.

Team Member

• Mar 2022 - Jun 2022

Customer Experienced Coordinator

• Oct 2020 - Jan 2022

Serve as a link between management and employees by handling questions and helping resolve work-related problems, facilitate orientation and training to communicate policies and procedures to new hires, resolve all customer complaints in a professional manner while prioritizingcustomer satisfaction, and organize and support activities for staff to improve operations and maximize productivity.

Sales Associate

• Oct 2019 - Oct 2020

Seasonal Sales Associate

• May 2019 - Nov 2019

Deliver friendly and efficient cash wrap experience, reinforce customer buying decisions at checkout, recover and replenish merchandise on the sales floor, process merchandise to be floor-ready and maintain backroom, and assist with other projects as needed including floor set and shipment processes. Deliver friendly and efficient cash wrap experience, reinforce customer buying decisions at checkout, recover and replenish merchandise on the sales floor, process merchandise to be floor-ready and maintain backroom, and assist with other projects as needed including floor set and shipment processes.

Tennis Pro Shop Customer Service

• Jul 2017 - Aug 2018

Cultivate a customer-focused shopping environment by greeting and responding to all customers in a friendly manner, complete all point of sale opening and closing procedures, including counting the contents of the cash register, resolve all customer complaints in a professional manner while prioritizing customer satisfaction, clean and organize the store, including the checkout desk, displays, and tennis courts, answer and manage incoming and outgoing calls while recording accurate messages. Cultivate a customer-focused shopping environment by greeting and responding to all customers in a friendly manner, complete all point of sale opening and closing procedures, including counting the contents of the cash register, resolve all customer complaints in a professional manner while prioritizing customer satisfaction, clean and organize the store, including the checkout desk, displays, and tennis courts, answer and manage incoming and outgoing calls while recording accurate messages.