Experience

Justworks

• United States
• Human Resources Services
• 700 & Above Employee

• Program Manager, Renewals

  • May 2021 - Present

  Leading program strategy for Justworks annual health insurance renewals cycle to enhance the customer experience and increase internal cross-collaboration.

• Manager, Health Insurance Underwriting

  • Jun 2019 - May 2021

  Managed a team of seven health insurance underwriters. Responsible for all new business pricing implementation, execution, and escalations. Team performance and metrics were aligned with company objectives and key performance indicators.

• Health Insurance Underwriter

  • Dec 2018 - Jun 2019

  As the first internal Health Insurance Underwriter at Justworks, I developed the initial training material for all new hires while participating in the rollout and operational implementation of regional health insurance carriers.

• Benefits Operations Associate

  • Oct 2017 - Nov 2018

  Executed day-to-day operations for employer and member level enrollment in Medical, Dental, Vision, HSA/FSA, COBRA, & Ancillary insurance as part of Justworks Benefits Operations Team.



State Farm Agent

• Insurance
• 700 & Above Employee

• Customer Service Representative

  • Aug 2016 - Apr 2017

  Customer Service for agency customers, helping with onboarding and day-to-day operations for auto, homeowners, and umbrella insurance policies Customer Service for agency customers, helping with onboarding and day-to-day operations for auto, homeowners, and umbrella insurance policies



U.S. House of Representatives

• United States
• Legislative Offices
• 700 & Above Employee

• Congressional Intern

  • Jun 2016 - Jul 2016

  Intern for The Honorable Rodney Frelinhuysen, U.S. Congressman Intern for The Honorable Rodney Frelinhuysen, U.S. Congressman