Experience

Hilton Chicago Oak Brook Hills Resort & Conference Center

• United States
• Hospitality
• 1 - 100 Employee

• Lead Bartender

  • Mar 2019 - Present

  Established a returning customer base. "Regulars" Retained strong memory of rotating wine, cocktail, beer, and food menus. Consistently crafted tasty, and visually appealing cocktails. Assisted management with inventory control and stock ordering. Trained new employees on policies and procedures. Established a returning customer base. "Regulars" Retained strong memory of rotating wine, cocktail, beer, and food menus. Consistently crafted tasty, and visually appealing cocktails. Assisted management with inventory control and stock ordering. Trained new employees on policies and procedures.



Grubhub

• Technology, Information and Internet
• 700 & Above Employee

• Delivery Driver

  • Aug 2017 - Jan 2021

  Mastered time-management Provide excellent customer service in person, and on phone, to ensure customer’s satisfaction Continuing to build relationships with restaurants frequently delivering for Mastered time-management Provide excellent customer service in person, and on phone, to ensure customer’s satisfaction Continuing to build relationships with restaurants frequently delivering for



Lettuce Entertain You Restaurants

• United States
• Restaurants
• 700 & Above Employee

• Server/ Carry-out/ Hostess

  • Mar 2015 - May 2018

  Mastered point-of-service (POS) computer system for automated order taking. Organized large catering orders. Achieved the highest guest check averages among other servers through suggestive selling. Maintained high standards of customer service during high-volume, fast-paced operations. Mastered point-of-service (POS) computer system for automated order taking. Organized large catering orders. Achieved the highest guest check averages among other servers through suggestive selling. Maintained high standards of customer service during high-volume, fast-paced operations.



Sears

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • Jun 2014 - Mar 2015

  Promoted from Cashier to Supervisor after 3 months of employment Managed Customer Service Desk Managed cashiers and any cash between 10 registers Promoted from Cashier to Supervisor after 3 months of employment Managed Customer Service Desk Managed cashiers and any cash between 10 registers