Experience

Centrical

• United States
• Software Development
• 1 - 100 Employee

• Business Intelligence Developer

  • Sep 2021 - Present

• Technical Account Manager

  • Jan 2020 - Aug 2021

  Centrical is an employee engagement and performance management platform.Using advanced gamification, personalized microlearning, and real-time employee performance, it helps companies motivate their employees to perform their best.My role at Centrical's Customer Success team was:• Worked closely with BI, Product and R&D teams, help to identify new features and enhancements• Principal technical advisor for a portfolio of 8-10 enterprise accounts• Managed customers' data, drive resolution on technical issues, collaborate on custom solutions



Proceed

• Israel
• Business Consulting and Services
• 1 - 100 Employee

• Technical Product Specialist | SQL Developer

  • May 2017 - Dec 2019

  Was responsible for technical aspects of CA PPM system implementation, one of the leading platforms for Project Portfolio Management.• Worked with customers from various industries: Banking, Pharma, Health Care, Military• Wrote specification documents, advised on system solutions to support business needs and requirements• Developed reports and dashboards using SQL, Web programming and BI tools Was responsible for technical aspects of CA PPM system implementation, one of the leading platforms for Project Portfolio Management.• Worked with customers from various industries: Banking, Pharma, Health Care, Military• Wrote specification documents, advised on system solutions to support business needs and requirements• Developed reports and dashboards using SQL, Web programming and BI tools



Dagesh Group Ltd.

• Information Systems Manager

  • Mar 2015 - May 2017

  • Maintained organization's systems (installations, customization, internal users support)• Analysed users' requirements, wrote system specifications, trained employees• Developed business reports and metrics, analysed data • Maintained organization's systems (installations, customization, internal users support)• Analysed users' requirements, wrote system specifications, trained employees• Developed business reports and metrics, analysed data



Geosoft Systems Ltd.

• Israel
• Software Development
• 1 - 100 Employee

• Customer Support Engineer | Technical Writer

  • Jun 2013 - Mar 2015

  • Handled system’s implementation: SW installations, providing ERP solutions, troubleshooting• Managed release notes and technical documentation • Handled system’s implementation: SW installations, providing ERP solutions, troubleshooting• Managed release notes and technical documentation