Chief Executive Officer

• Apr 2019 - Present

Owner and licensed instructor providing coding education through webinars, online training, and bootcamps. Owner and licensed instructor providing coding education through webinars, online training, and bootcamps.

Adjunct Faculty Instructor

• Jun 2022 - Oct 2022

Professional Coding Quality Specialist

• Sep 2017 - Jan 2021

Providing group and individual education to providers and staff on coding and billing protocol. Responsible for the coding integrity of providers at Penn State Health St Joseph and Community Medical Group though continuous record reviews and education. Developing educational materials to assist with improving the level of understanding of complicated healthcare policies. Providing group and individual education to providers and staff on coding and billing protocol. Responsible for the coding integrity of providers at Penn State Health St Joseph and Community Medical Group though continuous record reviews and education. Developing educational materials to assist with improving the level of understanding of complicated healthcare policies.

Supervisor, Professional Coding

• Dec 2015 - Sep 2017

Supervised high-level coding staff responsible for the coding, auditing and education of over 500 physicians in multiple specialties. Lead morning staff huddles in alignment with cascading organizational goals, to work on continuous improvement of departmental processes. Developed departmental policies and kept staff abreast of changes involving payer requirements, coding policies, and changes with the Epic system.

Senior Coding Specialist

• Dec 2014 - Dec 2015

Served as a coding resource for Practices, Professional Billing Services, and Coding staff. Assisted with coding-related issues, developing departmental policies, overseeing Epic work queues, presenting coding education, and serving as primary trainer to the coding team. Conducted practice audits and met with physicians and staff for targeted education designed to aid in improving overall compliance as well as increasing revenue. Composed monthly coding newsletters that were distributed to physicians, advanced practitioners, and practice managers in over 30 medical offices. Show less

Professional Fee Coding Specialist

• Apr 2011 - Dec 2014

Initially starting out coding evaluation and management services for Hospital Medicine, I quickly developed outstanding levels of efficiency that provided substantial growth opportunities. I moved from Hospitalists to General Surgery and Transplant Services, eventually dropping General Surgery and replacing it with Plastic and Reconstructive Surgery. I found Plastics to be an extraordinarily fascinating specialty and have developed myself as an expert in its coding intricacies.

A/R Specialist

• Sep 2010 - Apr 2011

OB/GYN and Urogynecology claims marked for insurance follow-up were reviewed. Familiarity with various insurance regulations allowed me to develop the best strategies for appeal and receipt of payment on outstanding claims. I analyzed and reviewed remittance advice documents for denial patterns and provided thorough communications with payers. To better assist the needs of the revenue cycle, I also cross-trained in insurance payment posting.

Medical Instructor

• Mar 2010 - Jun 2011

I taught 5 semesters of evening classes at Berks Technical Institute on Medical Coding, Advanced Medical Coding, Medical Insurance, and Introduction to Health Information Technology. I trained not only coding students and HIT students, but medical assistant and medical secretary students as well. I presented the topics in the most relatable fashion allowable, and with high levels of student engagement. I taught 5 semesters of evening classes at Berks Technical Institute on Medical Coding, Advanced Medical Coding, Medical Insurance, and Introduction to Health Information Technology. I trained not only coding students and HIT students, but medical assistant and medical secretary students as well. I presented the topics in the most relatable fashion allowable, and with high levels of student engagement.

Charge Entry Specialist

• Aug 2007 - Sep 2010

After being hired directly off my internship, I was responsible for charge entering primary care and OB/GYN superbills into Centricity Practice Management for billing. Once I obtained my CPC, I took on auditing, coding, and entering of OB/GYN inpatient services for several different practices. I also trained our new department lead, as well as handled several reports such as the CCI Report, which consisted of claims hitting the clearinghouse due to bundling issues. During my time at Reading, I worked on two very significant projects. The first was the Signature to Centricity project, in which I collaborated with a consultant and a small team of individuals from revenue cycle to plan a migration of a multitude of specialty practices to a new practice management system. I met with practice managers, staff, physicians, and billers to assess the needs on all aspects of the revenue cycle and develop go-live schedules and processes. The other project I was involved with was the implementation of White Plume, a charge scrubber system. I led several meetings with accounts receivable staff discussing the appropriate edits to be built into the system to streamline and enhance the flow of claims. I built the appropriate edits into the system, trained others on the software, and maintained open communication with our vendor regarding our needs and concerns with the product. Show less