Experience

Oneytrust

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• Key Account Manager - Partnerships

  • Jun 2019 - Present

  Région de Paris, France



Remit Connect

• France
• Investment Banking

• Operations Manager

  • Apr 2019 - May 2019

  Paris Area, France



MoneyGram International

• United States
• Financial Services
• 700 & Above Employee

• Regional Relationship Manager Francophone Africa

  • Feb 2017 - Nov 2018

  Management: 5 Operations Executives based in Casablanca and Paris Elaborates plans and strategies for developing business that support the companies revenue and profit objectives including new channel/ product development. Implements and embeds a strong communication rhythm to drive collaboration and transparency across the business. and shared services functions. Manages customer expectations and contributes to a high level of customer satisfaction. Maintains and… Show more Management: 5 Operations Executives based in Casablanca and Paris Elaborates plans and strategies for developing business that support the companies revenue and profit objectives including new channel/ product development. Implements and embeds a strong communication rhythm to drive collaboration and transparency across the business. and shared services functions. Manages customer expectations and contributes to a high level of customer satisfaction. Maintains and demonstrates a strong culture of compliance across Francophone Africa.

• Operations Team Lead - Central Africa Indian Ocean

  • Aug 2015 - Feb 2017

  Paris, France Management: 1 Operations Executive in Paris Integration and activation of new partners across Francophone Africa.

• Operations Executive - Central Africa Indian Ocean

  • Mar 2014 - Aug 2015

  Paris, France On site and ongoing agent training on software, customer service and measures to combat fraud.



Cp Or Devises

• France
• Banking
• 1 - 100 Employee

• Assistant Buyer

  • Aug 2006 - Feb 2012

  Paris, France Participated in the creation of a new purchasing department to formalize procedures and reduce costs for the 3 subsidiaries in 9 locations in France.

• Operations Lead for a new prepaid card

  • Feb 1998 - Mar 2005

  Paris, France Set up and day to day management of a prepaid card. Drafting of scripts and procedures and for call center operatives in collaboration with the supervisor. Incident management.

• Assistante Back Office

  • Feb 1998 - Mar 2005

  Paris, France Treasury management, settlement of fx operations Correspondent banking, SWIFT