Production Scheduler

• Jun 2023 - Present

Accounting Administrative Assistant/Accounts Receivable Coordinator

• Jun 2021 - Feb 2023

· Processed accounts receivable by recording client payments, and daily deposits, importing sales data entry, and reviewing client accounts. · Involved in the hiring processes of the accounting department, which involves screening and reviewing candidate resumes. · Provided onboard training and support for current and new team members. · Involvement as an ERP implementation project assistant. · Maintained detailed and accurate electronic and paper files within an established filing system. · Preparation of daily, monthly, and year-end reports. · Maintained records for over 350+ clients. · Created new policies and procedures around AR, cash flow and reconciliation processes, reducing the average invoice processing time by 25% · Created new customer accounts and carried out associated data entry into an ERP and CRM system, consistently beating completion targets. Show less

Retail Sales Representative

• Aug 2020 - Jul 2021

Front Desk Administrator

• Jul 2018 - Jun 2021

• Provided excellent client service to existing and new clients. By scheduling appointments, maintaining, and updating calendars, and preparing the respective personnel for their appointments. • Recording client information into the company’s CRM system and assisting clients with any additional information inquired. • Provided administrative duties such as answering phone calls on a multi-line system, directing calls, responding to email inquiries, and processing client payments. • Coordination of activities within the facilities and ensuring efficiency and compliance are being met with company policies. • Consistently demonstrated an understanding of sales principles and ensured a 100% retention rate of onboarding clients. Show less

Student Ambassador

• Jun 2017 - Jul 2018

· Presented a high level of skill in data entry, marketing and selling. · Leveraged advanced communication, problem-solving, and product knowledge skills to onboard potential clients. · Demonstrated the ability to work under little to no supervision providing campus tours to prospective clients. · Exhibited high KPI of outbound calls to provide information to customers and re-direct their calls to the correct line. · Demonstrated team working ethic while assisting the other departments in any matter needed. · Abilities included excellent and proficient communication, professionalism, resourcefulness, responsibility, and leadership skills. Show less