Experience

Walsall College

• United Kingdom
• Education Management
• 300 - 400 Employee

• Higher Education Development Manager

  • Jul 2018 - Present

  My role as the Curriculum Manager for Higher Education duties include ensuring quality process for Higher Education are upheld according to the Higher Education regulator; Office for Students. Part of my job is full responsibility for all regulator monitoring visits and returns, that are required to meet the conditions of registration to be on the Office for Students Higher Education register. This cross-college role encompasses communicating with all departments within the college, as I have the duty of completing all impact monitoring returns to the regulator that would cover all elements of HE provision; from budget spend to student cohort mix. This includes examining the student cohort in terms of widening participation of underrepresented groups, and working with the Aspire to HE manager to coordinate events to widen participation to aspire to university, of students from traditionally low participation neighbourhoods, mature learners and learners in care (looked after children).

• Lecturer

  • Feb 2008 - Jul 2018

  Higher National Certificate and Diploma Programme Leader, Programme lead for Pearson BTEC Level 3. I also delivered Functional Skills Maths and English; and delivered sessions for our franchise with University College Birmingham. I gained professional experience within varied practical and development roles, specialising within Business and Operations Management.



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• River Island - Sales Associate

  • Dec 2008 - Aug 2011

  Whilst working part time as a sessional lecturer at Walsall College, I worked at River Island. I had such duties as assisting potential customers to buy, which involved personal selling, active communication skills to all different niche markets, examining customer behaviour, converting footfall to purchase, and adhering to daily KPI’s. Providing exemplar customer service was a large part of my every day activities, and this involved liaising between the customer and duty manager. Whilst working part time as a sessional lecturer at Walsall College, I worked at River Island. I had such duties as assisting potential customers to buy, which involved personal selling, active communication skills to all different niche markets, examining customer behaviour, converting footfall to purchase, and adhering to daily KPI’s. Providing exemplar customer service was a large part of my every day activities, and this involved liaising between the customer and duty manager.



Republic Clothing Group

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Team Supervisor

  • 2006 - 2008

  My full-time post at Republic clothes shop in Wolverhampton encompasses building on my various management duties in hospitality, but mixes them in a sales environment, which includes visual merchandising of garments on shop floor, analysis of daily sales indicators, comparing like for like sales, cost of sales, brand and sales performance. By effectively managing a team of 25, stock loss with quarterly audit results of less than 0.2%.



Monsoon Accessorize

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • 2005 - 2006

  Within 12 weeks working with the team at Monsoon Accessorize Manchester King St, I was projected to supervisor of the accessories department with further acclamation to be promoted to the role of Floor Manager. The retail environment supplied me with a base to apply my academic business strategy knowledge with my willingness to learn required to maintain smooth running of the business, whilst managing stock and presentation to ensure the business was driven forward. Within 12 weeks working with the team at Monsoon Accessorize Manchester King St, I was projected to supervisor of the accessories department with further acclamation to be promoted to the role of Floor Manager. The retail environment supplied me with a base to apply my academic business strategy knowledge with my willingness to learn required to maintain smooth running of the business, whilst managing stock and presentation to ensure the business was driven forward.



Davy's of London

• United Kingdom
• Beverage Manufacturing
• 1 - 100 Employee

• Internship Trainee

  • 2005 - 2006

  My graduate job with Davy’s of London encapsulates various essential elements of thorough management training to create new outstanding unit managers capable of multi-tasking their skills to enable them to work within all Davy’s branches throughout London. The skills I learnt there, projected me through new management schemes and enabled me to adapt to new ideas and concepts. I was responsible for branch security, personnel, branch marketing and profit and loss. My graduate job with Davy’s of London encapsulates various essential elements of thorough management training to create new outstanding unit managers capable of multi-tasking their skills to enable them to work within all Davy’s branches throughout London. The skills I learnt there, projected me through new management schemes and enabled me to adapt to new ideas and concepts. I was responsible for branch security, personnel, branch marketing and profit and loss.