Experience

ICE Creates

• United Kingdom
• Design Services
• 200 - 300 Employee

• National Workplace Wellbeing Lead

  • Dec 2019 - Present

  Working for ICE Creates as a member of the Healthy Lifestyles Gloucestershire Team, I am supporting businesses across the county to undertake and achieve the Gloucestershire Workplace Well-being Award. Working for ICE Creates as a member of the Healthy Lifestyles Gloucestershire Team, I am supporting businesses across the county to undertake and achieve the Gloucestershire Workplace Well-being Award.



Gloucestershire & Wiltshire Partnership (GWP)

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Partnership Manager

  • Oct 2018 - Dec 2019



New College Swindon

• United Kingdom
• Higher Education
• 200 - 300 Employee

• Customer Service and Liaison Manager

  • Apr 2014 - Oct 2018

  I had responsibility for managing and developing the college recruitment & admissions process for all full time and part time students. I oversee the front of house, schools liaison and customer service teams. My main duties and responsibilities include • Managing the liaison, IAG and interview process for all student markets • Team line management and overseeing the day-to-day operations of 3 teams. • Managing strategic relationships and projects with external stakeholders including local authorities, local schools, colleges and training providers. • I plan and manage all major college enrolment events, college taster days and ongoing enrolment of all age college applicants throughout the year. In this role I have also developed and implemented the annual customer service plan, driving process improvements as required which has included a team restructure and IAG plans in line with the Matrix standards. Show less



Skills Training UK

• United Kingdom
• Professional Training and Coaching
• 100 - 200 Employee

• Operations Manager

  • Mar 2013 - Apr 2014

  Management of Skills Training UK's supply chain and direct delivery of the governments Youth Contract, established in 2012 to support NEET young people re-engage in positive learning outcomes. Performance management of over 35 delivery partners across the South East of England region as well as developing and managing relationships with the 19 local authorities across the South East to ensure outcomes based results. Management of Skills Training UK's supply chain and direct delivery of the governments Youth Contract, established in 2012 to support NEET young people re-engage in positive learning outcomes. Performance management of over 35 delivery partners across the South East of England region as well as developing and managing relationships with the 19 local authorities across the South East to ensure outcomes based results.



Swindon Borough Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Raising Participation Strategy Manager

  • Dec 2011 - Feb 2013

  Strategic and project management of Swindon's Raising Participation Strategy which includes implementation of the new 'raising of the participation age' legislation. Working within the commissioning function of the local authority I manage and commission services to support unemployed young people back into a learning placements and work with partners to help them to be in a better position to compete for jobs. Key partners include schools, colleges, training providers, job centre plus, the national apprenticeship service and voluntary & statutory youth support services. Show less



Croydon Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Information Advice and Guidance Manager IYSS

  • Mar 2010 - Oct 2011

  Designing and implementing new services and projects as part of the change management programme to restructure Croydon’s Integrated Youth Support. Including managing contracts with external agencies, commissioning new services and decommissioning services as well as redesigning internal service provision all in the context of the government savings agenda for local authorities. Developing and overseeing the Council’s NEET reduction and Advice and Guidance Strategies in a multi agency context. Designing and implementing new services and projects as part of the change management programme to restructure Croydon’s Integrated Youth Support. Including managing contracts with external agencies, commissioning new services and decommissioning services as well as redesigning internal service provision all in the context of the government savings agenda for local authorities. Developing and overseeing the Council’s NEET reduction and Advice and Guidance Strategies in a multi agency context.



Berkshire Connexions Partnership

• United States
• Education Administration Programs
• 1 - 100 Employee

• Team Leader

  • Jun 2005 - Oct 2009

  Managing the Bracknell Connexions team, overseeing both universal and targeted support services for teenagers and running the Bracknell Connexions advice centre. The role included planning and managing IAG across 7 schools 1 FE College, youth offending services, hostels and housing services E2e and other voluntary and statutory agencies. Managing the Bracknell Connexions team, overseeing both universal and targeted support services for teenagers and running the Bracknell Connexions advice centre. The role included planning and managing IAG across 7 schools 1 FE College, youth offending services, hostels and housing services E2e and other voluntary and statutory agencies.



The Prince's Trust

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Youth Advisor

  • Jan 2004 - May 2005

  Advisor for the ‘Business Start up’ programme in Gloucestershire which included recruitment and promotion of the scheme. Working with Volunteer business mentors to support young people looking to improve their situations by starting their own business. Advisor for the ‘Business Start up’ programme in Gloucestershire which included recruitment and promotion of the scheme. Working with Volunteer business mentors to support young people looking to improve their situations by starting their own business.



Various Companies

• United States
• 700 & Above Employee

• Exercise to Music and Fitness Instructor

  • Jan 1999 - Dec 2004

  After obtaining my NVQ in Exercise to Music and Gym Instructor qualifications in 1999 I worked in a mixture of employed and freelance work as a fitness instructor in gyms, halls and fitness studios across Gloucestershire during this period. After obtaining my NVQ in Exercise to Music and Gym Instructor qualifications in 1999 I worked in a mixture of employed and freelance work as a fitness instructor in gyms, halls and fitness studios across Gloucestershire during this period.



Wiltshire Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Youth Democracy Worker

  • Feb 2002 - Sep 2002

  Establish youth democracy projects, including youth councils and forms across the county and to set up an infrastructure that enabled young people to get their voices and views heard in their local communities and on a national level. Establish youth democracy projects, including youth councils and forms across the county and to set up an infrastructure that enabled young people to get their voices and views heard in their local communities and on a national level.